EtreCheckPro version: 6.8.7 (68068) Report generated: 2024-12-15 00:47:52 Download EtreCheckPro from https://etrecheck.com Runtime: 8:00 Performance: Below Average Problem: Apps are crashing Description: Reported to Apple Community but Sequoia 15.2 update took a long time to update my iMac 2019,6GHz 6-core i5, Radeon Pro 560X 4GB, 8GB 2667 M Hz DDR4 It had to be in safe boot mode to install as it failed three times. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.19 GB used) disk2s1s1 - M**************0 (APFS) [APFS Snapshot] (11.19 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.41 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.31 GB used) disk2s4 - M**************** - Data (APFS) [APFS Virtual drive] (785.03 GB used) disk2s5 - Update (APFS) (5 MB used) disk2s6 - VM (APFS) [APFS VM] (1.07 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.19 GB used) disk2s1s1 - M**************0 (APFS) [APFS Snapshot] (11.19 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.41 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.31 GB used) disk2s4 - M**************** - Data (APFS) [APFS Virtual drive] (785.03 GB used) disk2s5 - Update (APFS) (5 MB used) disk2s6 - VM (APFS) [APFS VM] (1.07 GB used) Mounted Volumes: disk2s1s1 - M**************0 [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.19 GB Shared values Size: 1.03 TB Free: 222.14 GB Available: 272.89 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.41 GB Shared values Size: 1.03 TB Free: 222.14 GB Available: 272.89 GB disk2s4 - M**************** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 785.03 GB Shared values Size: 1.03 TB Free: 222.14 GB Available: 272.89 GB disk2s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 5 MB Shared values Size: 1.03 TB Free: 222.14 GB Available: 272.89 GB disk2s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1.07 GB Shared values Size: 1.03 TB Free: 222.14 GB Available: 272.89 GB disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus GenesysLogic - USB3.0 Hub Apple Inc. - FaceTime HD Camera (Built-in) GenesysLogic - USB2.0 Hub USB 3.1 bus Network: Interface bridge0: Bridge (bridge0) Proxy Auto Discovery Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone USB Printer sharing: Enabled Screen sharing: Enabled Firewall: Blocked apps: System Software: macOS Sequoia 15.2 (24C101) Time since boot: About 2 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.fing.service.plist Command: /Applications/Fing.app/Contents/Resources/service/fing --servicemode com.fing.service.plist --agentroot /Applications/Fing.app/Contents/Resources/service Details: Exact match found in the legitimate list - probably OK Apps: 9 System Extensions: [Not Loaded] DuckDuckGo VPN Network Extension - version 1.115.0 (Duck Duck Go, Inc. - installed 2024-11-27) Application: /Applications/John/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app - version 1.115.0 (Duck Duck Go, Inc. - installed 2024-11-27) Description: DuckDuckGo VPN System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 186 Apple tasks [Running] 184 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 186 Apple tasks [Running] 240 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2024-08-12) Executable: /Library/PrivilegedHelperTools/com.crystalidea.macsfancontrol.smcwrite [Not Loaded] com.fing.service.plist (Not signed - installed 2024-11-11) Command: /Applications/Fing.app/Contents/Resources/service/fing --servicemode com.fing.service.plist --agentroot /Applications/Fing.app/Contents/Resources/service [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-12-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-12-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-02-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.tunabellysoftware.TGFanHelper.plist (Tunabelly Software Inc. - installed 2024-02-21) Executable: /Library/PrivilegedHelperTools/com.tunabellysoftware.TGFanHelper Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-10) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-06-29) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Not Loaded] com.nchsoftware.videopadpaid.schedule.CacheDeleteAll.plist (NCH Software - installed 2024-10-25) Command: ~/Library/Caches/0TWABai/VideoPad.app/Contents/MacOS/VideoPad -scheduled_launch '-bgtask delcache' User Login Items: [Not Loaded] DuckDuckGo Notifications (Duck Duck Go, Inc. - installed 2024-08-25) Modern Login Item /Applications/John/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Notifications.app [Not Loaded] DuckDuckGo Personal Information Removal (Duck Duck Go, Inc. - installed 2024-08-25) Modern Login Item /Applications/John/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (Duck Duck Go, Inc. - installed 2024-08-25) Modern Login Item /Applications/John/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Not Loaded] SpeedTestHelper (App Store - installed 2024-09-13) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2024-01-31) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Surfshark (App Store - installed 2024-11-06) Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app [Not Loaded] TGProLaunchHelper (Tunabelly Software Inc. - installed 2024-02-21) Modern Login Item /Applications/TG Pro.app/Contents/Library/LoginItems/TGProLaunchHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 770 Apple apps 80 3rd party apps 28 x86-only apps 9 unsigned apps App Extensions: Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] Widgets - /Applications/PDF Expert.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app Plugins: [Loaded] Okta Verify - /Applications/Okta Verify.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app [Loaded] OneNote - /Applications/Microsoft OneNote.app VPNs: [Loaded] Surfshark. OpenVPN - /Applications/Surfshark.app [Loaded] Surfshark. WireGuard - /Applications/Surfshark.app Finder sync extensions: [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Auto backup: Yes Destinations: W****B [Local] (Last used) Total size: 3.00 TB Total number of backups: 16 Oldest backup: 2022-10-08 17:04:24 Last backup: 2024-10-16 01:20:03 One local snapshot Oldest local snapshot: 2024-12-13 10:59:01 Last local snapshot: 2024-12-13 10:59:01 Performance: System Load: 1.29 (1 min ago) 1.03 (5 min ago) 1.05 (15 min ago) Nominal I/O usage: 0.62 MB/s File system: 19.92 seconds Write speed: 454 MB/s Read speed: 1461 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 34.32 % (Etresoft, Inc.) bird 24.86 % (Apple) WindowServer 4.76 % (Apple) kernel_task 2.02 % (Apple) launchd 0.92 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 802 MB (Etresoft, Inc.) AppleSpell 163 MB (Apple) Finder 142 MB (Apple) MTLCompilerService (17) 137 MB (Apple) Dropbox (3) 134 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) rapportd 164 MB / 3 MB (Apple) mDNSResponder 43 MB / 9 MB (Apple) apsd 88 KB / 281 KB (Apple) netbiosd 151 KB / 114 KB (Apple) launchd 188 KB / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) bird 7 (Apple) WindowServer 3 (Apple) SystemUIServer 0 (Apple) fileproviderd 0 (Apple) airportd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 178 MB Used RAM: 5.72 GB Cached files: 2.10 GB Available RAM: 2.28 GB Swap Used: 116 MB Software Installs (past 60 days): Install Date Name (Version) 2024-10-17 XProtectPayloads (147) 2024-10-28 Okta Verify (9.27.0) 2024-11-01 macOS 15.1 (15.1) 2024-11-02 Watt (5.2.16) 2024-11-06 Surfshark (4.16.0) 2024-11-12 Adobe Acrobat (24.004.20243) (24.004.20243) 2024-11-13 XProtectCloudKitUpdate (5282) 2024-11-21 XProtectPlistConfigData (5283) 2024-11-22 macOS 15.1.1 (15.1.1) 2024-11-22 Adobe Acrobat (24.004.20272) (24.004.20272) 2024-12-06 Adobe Acrobat (24.005.20307) (24.005.20307) 2024-12-08 ARMDCAgentInstaller (1.0.0) 2024-12-12 Microsoft Excel (16.93.24121111) 2024-12-12 macOS 15.2 (15.2) 2024-12-12 MRTConfigData (1.93) 2024-12-12 Gatekeeper Compatibility Data (1.0) 2024-12-12 Command Line Tools for Xcode (16.2) 2024-12-13 Microsoft OneNote (16.93.24121111) 2024-12-13 Microsoft Outlook (16.93.24121111) 2024-12-13 Microsoft PowerPoint (16.93.24121111) 2024-12-13 Microsoft Word (16.93.24121111) 2024-12-13 Microsoft AutoUpdate (4.77.24120932) 2024-12-14 Adobe Acrobat (24.005.20320) (24.005.20320) Diagnostics Information (past 60 days): 2024-12-14 23:39:15 knowledgeconstructiond High CPU Use (9 times) First occurrence: 2024-12-07 18:32:43 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-12-14 18:45:17 signpost_reporter High CPU Use (3 times) First occurrence: 2024-12-10 12:13:21 Executable: /usr/libexec/signpost_reporter 2024-12-14 13:58:05 spotlightknowledged High CPU Use (3 times) First occurrence: 2024-12-12 19:21:16 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-12-14 09:00:06 Microsoft Excel.app High CPU Use (2 times) First occurrence: 2024-12-09 12:04:16 Executable: /Applications/Microsoft Excel.app 2024-12-13 14:09:27 FPCKService High CPU Use (3 times) First occurrence: 2024-12-10 12:42:37 Executable: /System/Library/PrivateFrameworks/FileProviderDaemon.framework/XPCServices/FPCKService.xpc/Contents/MacOS/FPCKService 2024-12-13 10:55:51 Firefox.app Hang Executable: /Applications/Firefox.app 2024-12-12 18:45:26 TextEdit.app Hang (3 times) First occurrence: 2024-12-12 14:39:05 Executable: /System/Applications/TextEdit.app 2024-12-12 18:03:58 lsd Crash (6 times) First occurrence: 2024-12-12 17:44:30 Executable: /usr/libexec/lsd 2024-12-12 16:34:17 DuckDuckGo.app Hang Executable: /Applications/John/DuckDuckGo.app 2024-12-12 15:06:37 Microsoft Word.app Hang (2 times) First occurrence: 2024-12-12 14:42:11 Executable: /Applications/Microsoft Word.app 2024-12-12 14:50:51 Preview.app Hang Executable: /System/Applications/Preview.app End of report