EtreCheck version: 5.6 (5212) Report generated: 2020-08-09 19:28:52 Download EtreCheck from https://etrecheck.com Runtime: 8:52 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Fan running fast Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Poor performance - EtreCheck report shows poor performance. This is unusual. Software performance problems - Software seems to be causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, 2017) MacBook Air Model: MacBookAir7,2 1.80 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 20 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 24.27 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.23 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.12 GB (Shared - 24.27 GB used, 84.70 GB available, 83.82 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 83.82 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.12 GB (Shared - 11.23 GB used, 84.70 GB available, 83.82 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Apps: 1 System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 176 Apple tasks [Running] 121 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 119 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-15) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-08-03) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-07-16) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) User Login Items: [Not Loaded] AirDroidHelper (Sand Studio - installed 2019-07-01) Modern Login Item /Applications/AirDroid.app/Contents/Library/LoginItems/AirDroidHelper.app [Not Loaded] Evernote Helper (App Store - installed 2020-05-16) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-05-16) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Flume Helper (Rafif Yalda - installed 2020-05-16) Modern Login Item /Applications/Flume.app/Contents/Library/LoginItems/Flume Helper.app [Not Loaded] Autoupdate (HeChen LI - installed 2020-01-02) Modern Login Item /Applications/IINA.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ShazamHelper (App Store - installed 2020-02-13) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-05-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WallpapersLauncher (App Store - installed 2020-05-17) Modern Login Item /Applications/Unsplash Wallpapers.app/Contents/Library/LoginItems/WallpapersLauncher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-07-31) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-29) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-29) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Open in IINA (HeChen LI - installed 2020-01-13) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) Backup: Time Machine Not Configured! Performance: System Load: 6.14 (1 min ago) 9.11 (5 min ago) 12.58 (15 min ago) Nominal I/O speed: 2.02 MB/s File system: 120.27 seconds (timed out) Write speed: 689 MB/s Read speed: 1189 MB/s CPU Usage Snapshot: Type Overall System: 18 % User: 25 % Idle: 57 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 130.29 % (?) trustd 23.62 % (Apple) EtreCheck 17.09 % (App Store) CoreServicesUIAgent 1.01 % (Apple) Activity Monitor 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 501 MB (App Store) Activity Monitor 142 MB (Apple) Safari 106 MB (Apple) accountsd 73 MB (Apple) Finder 63 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 30 KB / 31 KB (?) SystemUIServer 0 B / 128 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) SafariBookmarksSyncAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.86 GB Used RAM: 3.82 GB Cached files: 2.33 GB Available RAM: 4.18 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-15 Microsoft AutoUpdate 2020-07-29 Adobe Flash Player 2020-07-31 macOS 10.15.6 Update 2020-07-31 MRTConfigData (1.64) 2020-07-31 WhatsApp (2.2029.5) 2020-08-09 XProtectPlistConfigData (2128) 2020-08-09 EtreCheck (5.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report