EtreCheck version: 4.3.6 (4D041) Report generated: 2019-09-17 07:19:18 Download EtreCheck from https://etrecheck.com Runtime: 3:26 Performance: Good Problem: Other problem Description: Computer is freezing and then shutting down Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Hardware Information: iMac (21.5-inch, Mid 2011) iMac Model: iMac12,1 1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1333 ok BANK 1/DIMM0 - 2 GB DDR3 1333 ok BANK 0/DIMM1 - 2 GB DDR3 1333 ok BANK 1/DIMM1 - 2 GB DDR3 1333 ok Video Information: AMD Radeon HD 6750M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - ST3500418AS 500.11 GB (Mechanical) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - M*********r (Journaled HFS+) 499.25 GB disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - M*********r 499.25 GB (138.08 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet One IPv4 address Interface en4: iPad Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.48 GB available System Software: macOS High Sierra 10.13.6 (17G8030) Time since boot: Less than an hour System Load: 1.59 (1 min ago) 1.69 (5 min ago) 1.05 (15 min ago) Security: System Status Gatekeeper Mac App Store and identified developers System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.audiojinglex.soundtree.agent.plist Executable: /Library/Audio/Plug-Ins/HAL/Audiojingle.driver/Contents/Resources/Audiojingleagent.xpc/Contents/MacOS/Audiojingleagent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.movavi.maccleaner2.rammonitor.plist Executable: '/Applications/Movavi Mac Cleaner 2.app/Contents/MacOS/Agent.app' -F -g '/Applications/Movavi Mac Cleaner 2.app/Contents/MacOS/Agent.app' --args --ram-monitor Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.audiojinglex.soundtree.agent.plist Executable: /Library/Audio/Plug-Ins/HAL/Audiojingle.driver/Contents/Resources/Audiojingleagent.xpc/Contents/MacOS/Audiojingleagent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.razer.rzupdater.plist Executable: /Library/Application Support/Razer/RzUpdater.app/Contents/MacOS/RzUpdater Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-software.NTFS.fsnotify.daemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.paragon-software.NTFS.fsnotify.agent.plist Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-software.NTFS.fsnotify.agent.app/Contents/MacOS/com.paragon-software.NTFS.fsnotify.agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.koingosw.maccleansehelper.MonitorTrash.plist Executable: '/Users/***/Library/Application Support/com.koingosw.maccleanse/MacCleanse Helper.app' -F -g '/Users/***/Library/Application Support/com.koingosw.maccleanse/MacCleanse Helper.app' --args -TrashChanged Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 13 32-bit apps Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext (1.0 - SDK 10.12) /Library/Application Support/Intego/Extensions [Loaded] NetBarrierMonitor_Legacy.kext (10.9.7 - SDK 10.8) [Loaded] NetBarrierNetwork_Legacy.kext (10.9.7 - SDK 10.8) [Loaded] NetBarrierProcess_Legacy.kext (10.9.7 - SDK 10.8) /Library/Extensions [Loaded] ufsd_NTFS.kext (14.2.288 - SDK 10.5) [Loaded] RazerHid.kext (21.80 - SDK 10.9) /System/Library/Extensions [Not Loaded] jawbone.kext (1.1.2 - SDK 10.7) [Loaded] SteamInputX.kext (3083.39.61 - SDK 10.8) System Launch Agents: [Not Loaded] 8 Apple tasks [Loaded] 189 Apple tasks [Running] 97 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 190 Apple tasks [Running] 110 Apple tasks Launch Agents: [Loaded] com.intego.netbarrier.alert.plist (INTEGO - installed 2019-07-16) [Loaded] com.intego.commonservices.taskmanager.plist (INTEGO - installed 2019-06-13) [Loaded] com.intego.commonservices.uninstaller.plist (INTEGO - installed 2019-06-13) [Loaded] com.audiojinglex.soundtree.agent.plist (? 5c0ee2b3 - installed 2018-11-08) [Running] com.razerzone.rzdeviceengine.plist (Razer USA Ltd. - installed 2018-09-22) [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2017-10-14) [Running] com.intego.netupdate.agent.plist (INTEGO - installed 2019-08-28) [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2019-03-01) [Not Loaded] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2019-03-01) [Running] com.razer.rzupdater.plist (? 2bbe2bd1 - installed 2018-09-22) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed 2017-09-03) [Loaded] com.intego.commonservices.integomenu.plist (INTEGO - installed 2019-06-13) [Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29) [Running] com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 - installed 2016-08-29) Launch Daemons: [Running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29) [Running] com.intego.commonservices.daemon.taskmanager.plist (INTEGO - installed 2019-06-13) [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2019-03-01) [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2017-01-14) [Running] com.intego.commonservices.daemon.integod.plist (INTEGO - installed 2016-06-07) [Loaded] com.paragon.NTFS.launch.plist (Apple - installed 2019-07-25) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2019-06-02) [Running] com.intego.netupdate.daemon.plist (INTEGO - installed 2019-08-28) [Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2017-10-14) [Running] com.intego.netbarrier.daemon.plist (INTEGO - installed 2019-07-16) [Loaded] com.intego.commonservices.icalserver.plist (INTEGO - installed 2016-06-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26) [Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-09-03) [Running] com.intego.netbarrier.daemon.monitor.plist (INTEGO - installed 2019-07-16) [Running] com.bjango.istatmenus.fans.plist (? 9a713d46 - installed 2019-03-01) [Loaded] com.intego.netbarrier.daemon.logger.plist (INTEGO - installed 2019-07-16) [Loaded] com.audiojinglex.soundtree.agent.plist (? 5c0ee2b3 - installed 2018-11-08) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2019-03-01) User Launch Agents: [Not Loaded] com.movavi.maccleaner2.trayagent.plist (GOLDEN SOFTWARE INC. - installed 2018-06-17) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2019-09-16) [Loaded] com.koingosw.maccleansehelper.MonitorTrash.plist (? 0 - installed 2019-09-16) [Loaded] com.movavi.maccleaner2.rammonitor.plist (? 0 - installed 2018-06-17) [Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2019-09-04) User Login Items: CrossOver CD Helper Application (CodeWeavers Inc. - installed 2019-09-03) (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app) SmartDaemon Application (Justin Johnson - installed 2019-06-02) (/Library/Application Support/CleverFiles/SmartDaemon.app) Macs Fan Control Application (Ilya Parniuk - installed 2018-09-20) (/Applications/Macs Fan Control.app) Internet Plug-ins: FlashPlayer-10.6: (installed 2019-09-10) QuickTime Plugin: (installed 2019-09-08) Flash Player: (installed 2019-09-10) JavaAppletPlugin: (installed 2019-09-17) SiteAdvisor: (installed 2015-03-30) User Internet Plug-ins: FlashPlayer-10.6: (installed 2018-11-08) Flash Player: (installed 2018-11-08) Folx3Plugin: (installed 2019-09-03) FlashPlayer-10.4-10.5: (installed 2018-11-08) Safari Extensions: Folx - Mac App Store (installed 2019-08-09) Pagico Browser Extension - Mac App Store (installed 2019-03-01) rf-safari-companion - Mac App Store (installed 2018-07-31) 3rd Party Preference Panes: Flash Player (installed 2019-08-26) Java (installed 2019-07-30) Paragon NTFS for Mac® (installed 2017-02-06) TechTool Protection (installed 2017-10-14) Time Machine: Time Machine Not Configured! Top Processes by CPU: Process (count) Source % of CPU Location sandboxd Apple 9 WindowServer Apple 4 kernel_task Apple 2 sysmond Apple 1 MacsFanControl Ilya Parniuk 0 Top Processes by Memory: Process (count) Source RAM usage Location kernel_task Apple 725 MB mdworker (18) Apple 345 MB plugin-container (3) Mozilla Corporation 323 MB firefox Mozilla Corporation 272 MB mds_stores Apple 120 MB Top Processes by Network Use: Process Source Input Output Location mDNSResponder Apple 11 KB 10 KB apsd Apple 4 KB 11 KB firefox Mozilla Corporation 4 KB 1 KB netbiosd Apple 522 B 354 B kernel_task Apple 0 B 0 B Top Processes by Energy Use: Process (count) Source Energy (0-100) Location WindowServer Apple 3 MacsFanControl Ilya Parniuk 2 sysmond Apple 1 launchd Apple 0 iStatMenusDaemon Bjango Pty Ltd 0 Virtual Memory Information: Available RAM 4.41 GB Free RAM 894 MB Used RAM 3.59 GB Cached files 3.54 GB Swap Used 0 B Software Installs (past 30 days): Name Version Install Date NetBarrier 10.7 2019-08-20 CommonServices 10.9.6 2019-08-20 Gatekeeper Configuration Data 181 2019-08-26 VPNSecure OpenVPN 1.0 2019-09-03 Security Update 2019-004 10.13.6 2019-09-08 Translatium 9.2.0 2019-09-09 Adobe Flash Player 32.0.0.255 2019-09-10 NetUpdate 10.9.7 2019-09-10 MRTConfigData 1.49 2019-09-12 End of report