EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-12 15:14:47 Download EtreCheck from https://etrecheck.com Runtime: 2:37 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Corrupt hosts file - Hosts file is corrupt. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,1 2 GHz Intel Core i5 (i5-6360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 1867 BANK 1/DIMM0 - 4 GB LPDDR3 1867 Battery: Health = Normal - Cycle count = 117 Video Information: Intel Iris Graphics 540 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 174.00 GB disk1 [APFS Virtual drive] 174.00 GB (Shared by 4 volumes) disk1s1 - Hi (APFS) (Shared - 136.33 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk0s3 - B******P 76.68 GB (17.39 GB used) Mounted Volumes: disk0s3 - B******P 76.68 GB (17.39 GB used, 59.29 GB free) Mount point: /Volumes/B******P disk1s1 - Hi 174.00 GB (Shared - 136.33 GB used, 47.30 GB available, 35.92 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 174.00 GB (Shared - 1.07 GB used, 35.92 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en4: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Mojave 10.14.6 (18G5033) Time since boot: Less than an hour Configuration Files: File /etc/sysctl.conf exists but not expected /etc/hosts - Count: 0 - Corrupt! Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate /silent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.steelseries.SSENext.plist Executable: /Applications/SteelSeries Engine 3/SteelSeries Engine 3.app/Contents/MacOS/SteelSeries Engine 3 autoLaunch Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.managedsoftwareupdate-loginwindow.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --logoutinstall Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-install.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --installwithnologout Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.logouthelper.plist Executable: /usr/local/munki/logouthelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.MunkiStatus.plist Executable: /Applications/Managed Software Center.app/Contents/Resources/MunkiStatus.app/Contents/MacOS/MunkiStatus Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avid.sari.plist Executable: /Library/PrivilegedHelperTools/com.avid.sari Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-check.plist Executable: /usr/local/munki/supervisor --delayrandom 3600 --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --auto Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-manualcheck.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --manualcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.fernlightning.fseventer.plist Executable: /Library/PrivilegedHelperTools/com.fernlightning.fseventer Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.ManagedSoftwareCenter.plist Executable: /usr/local/munki/launchapp -a '/Applications/Managed Software Center.app' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist Executable: /Library/Application Support/Citrix Receiver/ctxusbd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.anchorfree.ajaxserver.plist Executable: /Library/Application Support/Hotspot Shield/ajaxserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Login Item: /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/OVSHelper.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Scorch.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/OSXFUSE.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/NTFS-3G.prefPane Apps: 46 32-bit Applications: 109 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver CitrixGUSB.kext (12.6.0 - SDK 10.9) /Library/Application Support/Hotspot Shield tun10.9.kext (1.1.1 - SDK 10.8) /Library/Extensions CoriolisOnlineHelper.kext (538 - SDK 10.10) CoriolisSnapshot.kext (123 - SDK 10.10) SteelSeriesEngine3Driver.kext (1.6.8 - SDK 10.12) Startup Items: rEFItBlesser Path: /Library/StartupItems/rEFItBlesser System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 173 Apple tasks [Running] 125 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-05-06) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-09) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-07-07) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-18) [Running] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2017-06-10) [Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2017-06-10) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2017-06-10) [Loaded] com.divx.dms.agent.plist (? bf9bdaf7 - installed 2014-11-17) [Loaded] com.divx.update.agent.plist (? 4a2d5ecc - installed 2014-05-20) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2018-08-03) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.googlecode.munki.ManagedSoftwareCenter.plist (? fe54bd43 - installed 2016-02-26) [Not Loaded] com.googlecode.munki.MunkiStatus.plist (? 7062a790 - installed 2016-02-26) [Not Loaded] com.googlecode.munki.managedsoftwareupdate-loginwindow.plist (? 82e03ff8 - installed 2016-02-26) [Not Loaded] com.oracle.java.Java-Updater.plist (? 367aa64c - installed 2017-03-15) [Running] com.steelseries.SSENext.plist (? 61cd8080 - installed 2018-05-07) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2016-05-03) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-07) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-05-23) [Loaded] com.anchorfree.ajaxserver.plist (? b7821fb8 - installed 2013-11-09) [Loaded] com.apple.aelwriter.plist (Apple - installed 2012-10-03) [Loaded] com.avid.sari.plist (? d2606d1b - installed 2012-10-04) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2017-06-10) [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2018-01-05) [Loaded] com.fernlightning.fseventer.plist (? d74fa2ab - installed 2012-10-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.googlecode.munki.logouthelper.plist (? 602fb6d0 - installed 2016-02-26) [Running] com.googlecode.munki.managedsoftwareupdate-check.plist (? aa8df4b2 - installed 2016-02-26) [Loaded] com.googlecode.munki.managedsoftwareupdate-install.plist (? 3e127259 - installed 2016-02-26) [Loaded] com.googlecode.munki.managedsoftwareupdate-manualcheck.plist (? 673e506d - installed 2016-02-26) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-03-15) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-01-29) [Loaded] com.purevpn.macapp.HelperTool.plist (GZ Systems Limited - installed 2017-11-16) [Loaded] com.skype.skypeinstaller.plist (? a81aef1d - installed 2015-08-13) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2020-01-19) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-03-02) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2019-01-25) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-07-02) User Login Items: [Not Loaded] AntiSleepHelper (App Store - installed 2020-04-24) Modern Login Item /Applications/AntiSleep.app/Contents/Library/LoginItems/AntiSleepHelper.app [Not Loaded] LoginHelper (App Store - installed 2015-09-19) Modern Login Item /Applications/App for Facebook.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] A360Service (? - installed 2018-06-26) Modern Login Item /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app [Not Loaded] LaunchHelper (App Store - installed 2020-04-24) Modern Login Item /Applications/Battery Monitor.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2020-04-24) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] Countdown Login Helper (App Store - installed 2020-04-24) Modern Login Item /Applications/Countdown Timer Plus.app/Contents/Library/LoginItems/Countdown Login Helper.app [Not Loaded] Dropbox Login Helper (? - installed 2017-02-08) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] HotspotShieldHelper (App Store - installed 2020-04-25) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2020-04-25) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] macmail-launcher (App Store - installed 2019-09-04) Modern Login Item /Applications/MailMaster.app/Contents/Library/LoginItems/macmail-launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-06-27) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2020-01-19) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-08-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 131 build 11 (? - installed 2017-05-19) OVSHelper: 1.1 (? - installed 2014-12-10) Unity Web Player: UnityPlayer version 5.0.3f2 (? - installed 2016-06-20) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2013-09-26) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-07-07) FlashPlayer-10.6: 32.0.0.387 (Adobe Inc. - installed 2020-06-10) DivX Web Player: 3.2.4.1250 (? - installed 2014-11-26) Silverlight: 5.1.41212.0 (? - installed 2016-04-29) Flash Player: 32.0.0.387 (Adobe Inc. - installed 2020-06-10) CitrixICAClientPlugIn: 12.6.0 (? - installed 2018-06-04) SharePointBrowserPlugin: 14.4.4 (? - installed 2014-09-08) Scorch: 6.2.0 (? - installed 2010-04-08) DirectorShockwave: 12.0.3r133 (? - installed 2013-06-27) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-07-12) BridgeAudioSP: 5.52 (Apple - installed 2020-07-12) iSightAudio: 7.7.3 (Apple - installed 2019-09-21) AppleAVBAudio: 760.6 (Apple - installed 2019-09-21) DVCPROHDAudio: 1.3.2 (Apple - installed 2015-01-16) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-07-12) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: AdBlock Engine (App Store - installed 2019-12-06) AdBlock Icon (App Store - installed 2019-12-06) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-05-23) Flip4Mac WMV (? - installed 2015-01-16) FUSE for OS X (OSXFUSE) (? - installed 2012-07-30) Java (? - installed 2017-05-19) NTFS-3G (? - installed 2010-10-11) Time Machine: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2020-07-11 16:35:39 Last local snapshot: 2020-07-12 14:42:20 Performance: System Load: 6.78 (1 min ago) 30.42 (5 min ago) 19.27 (15 min ago) Nominal I/O speed: 10.99 MB/s File system: 42.85 seconds Write speed: 953 MB/s Read speed: 2832 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 6.38 % (?) EtreCheck 5.77 % (App Store) Backup and Sync 0.25 % (Google, Inc.) Core Sync 0.23 % (Adobe Inc.) Discord 0.18 % (Discord, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 649 MB (App Store) Safari 283 MB (Apple) Backup and Sync 179 MB (Google, Inc.) Discord 106 MB (Discord, Inc.) Dock 96 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 1 MB / 100 KB (Apple) Other processes 139 KB / 96 KB (?) SystemUIServer 0 B / 64 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 5.40 GB Cached files: 2.59 GB Available RAM: 2.60 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-11 "Malwarebytes for Mac Uninstaller" 2020-07-11 EtreCheck (5.5.5) 2020-07-12 Safari (13.1.1) 2020-07-12 Security Update 2020-003 (10.14.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report