EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-25 13:24:09 Download EtreCheck from https://etrecheck.com Runtime: 2:05 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Battery failure - Your battery is reporting that it needs to be serviced. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This machine is running low on free hard drive space. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Service Battery - Cycle count = 173 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0128J 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 79.34 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.36 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 121.02 GB (Shared - 79.34 GB used, 27.38 GB available, 26.36 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 121.02 GB (Shared - 3.22 GB used, 26.36 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.02 GB (Shared - 11.36 GB used, 27.38 GB available, 26.36 GB free) APFS Mount point: / Read-only: Yes Network: Interface usbmodem14100: MT65xx Preloader Interface en3: Apple USB Ethernet Adapter Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled Printer sharing: Enabled System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Extensions Dropbox.kext (Dropbox, Inc., 1.11.1 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 128 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 172 Apple tasks [Running] 129 Apple tasks Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-22) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-15) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-20) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-07-25) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-22) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-12-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-10) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) User Login Items: [Not Loaded] LoginHelper (App Store - installed 2020-07-25) Modern Login Item /Applications/Battery Health 2.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2019-03-13) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-12-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-12-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-12) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 14.70 (1 min ago) 9.22 (5 min ago) 9.02 (15 min ago) Nominal I/O speed: 3.03 MB/s File system: 33.28 seconds Write speed: 474 MB/s Read speed: 1748 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 27 % Idle: 70 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 110.88 % (?) EtreCheck 6.90 % (App Store) iconservicesagent 0.70 % (Apple) Google Chrome 0.37 % (Google, Inc.) Dropbox 0.35 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 489 MB (App Store) Finder 126 MB (Apple) Dropbox 65 MB (Dropbox, Inc.) Google Chrome 55 MB (Google, Inc.) assistant_service 36 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 352 KB / 274 KB (?) Dropbox 169 KB / 83 KB (Dropbox, Inc.) Notes 2 KB / 1 KB (Apple) SystemUIServer 0 B / 192 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.65 GB Used RAM: 4.31 GB Cached files: 1.04 GB Available RAM: 3.69 GB Swap Used: 526 MB Software Installs (past 30 days): Install Date Name (Version) 2020-06-28 Voice Update - Nora (1.3.2) 2020-07-01 macOS Catalina 10.15.5 Update 2020-07-01 Gatekeeper Compatibility Data (1.0) 2020-07-14 Numbers (10.0) 2020-07-14 Pages (10.0) 2020-07-14 Keynote (10.0) 2020-07-15 Microsoft AutoUpdate 2020-07-15 Microsoft PowerPoint for Mac 2020-07-15 Microsoft OneNote for Mac 2020-07-15 Microsoft Excel for Mac 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 MRTConfigData (1.64) 2020-07-25 Battery Health 2 (1.91) 2020-07-25 macOS 10.15.6 Update 2020-07-25 Microsoft Word for Mac 2020-07-25 GarageBand (10.3.2) 2020-07-25 EtreCheck (5.5.5) 2020-07-25 Malwarebytes for Mac Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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