EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-07-03 00:45:36 Download EtreCheckPro from https://etrecheck.com Runtime: 3:12 Performance: Excellent Problem: Computer is restarting Description: So when I close the lid, or it goes to sleep from being inactive. The fan blows really loud and it shuts off. It continues to do this 5-10 m ore time before I can use it normally. Internet says itâ s a kernel pan ic but I have no idea whatâ s causing it. I just want it to stop. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 32 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Battery: Health = Normal - Cycle count = 304 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (15.32 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.32 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (599.30 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (407 MB used) disk1s4 - Recovery (APFS) [Recovery] (623 MB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.32 GB Shared values Size: 1.00 TB Free: 384.38 GB Available: 387.94 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 599.30 GB Shared values Size: 1.00 TB Free: 384.38 GB Available: 387.94 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 407 MB Shared values Size: 1.00 TB Free: 384.38 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 384.38 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 1.00 TB Free: 384.38 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 33 KB available System Software: macOS Big Sur 11.7.8 (20G1351) Time since boot: Less than an hour Notifications: Transmission.app one notification Little Snitch Agent.app 19 notifications CleanMyMac X HealthMonitor.app one notification CleanMyMac X.app 2 notifications (one scheduled) Gemini 2.app one notification (one scheduled) Security: Gatekeeper: Anywhere System Integrity Protection: Enabled Antivirus software: CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Running app: ~/Library/Caches/Cleanup At Startup/CrossOver CD Helper.app/Contents/MacOS/CrossOver CD Helper Details: Executable file is hidden - possibly malware Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher Site.app Login Item: /Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Plugin: /Library/Audio/Plug-Ins/HAL/AKAI_EIE.plugin Plugin: /Library/Audio/Plug-Ins/HAL/AKAI_EIE.driver Preference panel: /Library/PreferencePanes/YAMAHA-USBMIDIPatch.prefPane Apps: 31 Applications: 493 apps 112 x86-only apps 32 unsigned apps System Extensions: [Running] Little Snitch Network Extension - version 5.6 (Objective Development Software GmbH - 2023-04-18) Application: /Applications/Little Snitch.app - version 5.6 (Objective Development Software GmbH - 2023-06-09) Description: This system extension enables Little Snitch to filter network traffic. [Not Loaded] com.google.one.NetworkExtension - version 1.6.0.2 (Google LLC - 2023-06-05) Application: /Applications/VPN by Google One.app - version 1.6.0 (Google LLC - 2023-06-09) [Not Loaded] Little Snitch Endpoint Security - version 5.6 (Objective Development Software GmbH - 2023-04-18) Application: /Applications/Little Snitch.app - version 5.6 (Objective Development Software GmbH - 2023-06-09) Description: Little Snitch Endpoint Security Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 13) /Library/Extensions [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Not Loaded] AKAI_EIE.kext - com.akai.eie.driver (3.3.17 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (5.3.5 - SDK 10.14) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) [Not Loaded] SoundGrid.kext - com.waves.driver.soundgrid (14.9.56 - SDK 10.14) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 188 Apple tasks [Running] 139 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 185 Apple tasks [Running] 132 Apple tasks Launch Daemons: [Running] at.obdev.littlesnitch.daemon.plist (Objective Development Software GmbH - installed 2023-04-20) Executable: /Library/Application Support/Objective Development/Little Snitch/Components/at.obdev.littlesnitch.daemon.bundle/Contents/MacOS/at.obdev.littlesnitch.daemon [Running] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2023-06-08) Executable: /Library/PrivilegedHelperTools/com.avid.bsd.shoetoolv120 [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2023-04-21) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-04-19) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.macpaw.CleanMyMac4.Agent.plist (Not signed - installed 2023-06-09) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2022-12-19) Command: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2022-12-20) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2022-12-20) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool [Running] com.softube.installerdaemon.helper.plist (Softube AB - installed 2022-10-12) Executable: /Library/PrivilegedHelperTools/Installer Helper.app/Contents/MacOS/InstallerDaemon_APP_Protect [Loaded] com.waves.central.InstlHelper.plist (Waves Inc - installed 2023-03-11) Executable: /Library/PrivilegedHelperTools/com.waves.central.InstlHelper [Not Loaded] com.waves.daemon.SoundGrid.DisableNetworkRxPolling.plist (Apple - installed 2022-11-26) Command: /usr/sbin/sysctl -w net.link.generic.system.rxpoll=0 [Loaded] com.waves.daemon.SoundGrid.Helper.plist (Waves Inc - installed 2022-11-26) Executable: /Library/Extensions/SoundGrid.kext/Contents/Resources/SGHelper Launch Agents: [Running] at.obdev.littlesnitch.agent.plist (Objective Development Software GmbH - installed 2023-04-20) Executable: /Applications/Little Snitch.app/Contents/Components/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2023-06-28) Executable: /Library/Apple/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/AuthenticationServicesAgent [Running] com.avid.CloudClientServices.plist (Avid Technology Inc - installed 2020-07-07) Executable: /Library/Application Support/Avid/Cloud Client Services/CloudClientServices.app/Contents/MacOS/CloudClientServices [Not Loaded] com.avid.avidlink.plist (Avid Technology Inc - installed 2023-03-15) Command: /Applications/Avid/Avid Link/Avid Link.app/Contents/MacOS/AvidLink --trayonly [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2020-07-07) Executable: /Library/Application Support/Avid/Cloud Client Services/CloudClientServices.app/Contents/MacOS/TransportClient [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-04-19) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-04-19) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.kinoni.epoccam.daemon.plist (Corsair Memory, Inc. - installed 2022-02-08) Executable: /Library/CoreMediaIO/Plug-Ins/DAL/EpocCamPlugin.plugIn/Contents/Resources/EpocCam.app/Contents/MacOS/EpocCam [Not Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2023-06-08) Command: /Library/Frameworks/PACEEdenExperience.framework/Versions/Current/Software Activation /var/tmp/com.paceap.eden.licensed.agent 1 [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) Executable: /Library/Application Support/Sony Application Launcher/SonyAutoLauncher.app/Contents/MacOS/SonyAutoLauncher [Other] com.sony.WirelessAutoImportLauncher.agent.plist (Not signed - installed 2020-12-09) Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon [Running] com.waves.wls.agent.plist (Waves Inc - installed 2023-06-09) Executable: /Library/Application Support/Waves/WavesLocalServer/WavesLocalServer.bundle/Contents/MacOS/WavesLocalServer [Running] com.waves.wps.agent.plist (Waves Inc - installed 2023-06-09) Executable: /Library/Application Support/Waves/WavesPluginServer/WavesPluginServerV14.2.bundle/Contents/MacOS/WavesPluginServer User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2023-07-03) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor User Login Items: [Not Loaded] 24 Hour Wallpaper Helper (App Store - installed 2022-01-07) Modern Login Item /Applications/24 Hour Wallpaper.app/Contents/Library/LoginItems/24 Hour Wallpaper Helper.app [Running] CleanMyMac X Menu (Not signed - installed 2022-11-12) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (Not signed - installed 2022-11-12) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Loaded] CrossOver CD Helper (Not signed - installed 2023-03-14) Application /Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app [Running] GainControl (Rinus Aarts - installed 2022-01-26) Application /Applications/GainControl.app [Not Loaded] Gemini Menu Launcher Site (Not signed - installed 2021-11-01) Modern Login Item /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher Site.app [Running] Message+ (App Store - installed 2023-06-26) Application /Applications/Message+.app [Not Loaded] MiniCalendarHelperApplication (App Store - installed 2022-07-05) Modern Login Item /Applications/Mini Calendar.app/Contents/Library/LoginItems/MiniCalendarHelperApplication.app [Running] PlugSearch (Rinus Aarts - installed 2023-06-21) Application /Applications/PlugSearch.app [Not Loaded] StartUpHelper (Spotify - installed 2023-01-09) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] TouchSwitcher (Maxim Ananov - installed 2023-03-14) Application /Applications/TouchSwitcher.app [Running] NIHardwareAgent (Native Instruments GmbH - installed 2020-12-05) Application /Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app [Running] HP Device Monitor (HP Inc. - installed 2022-11-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2022-11-27) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Android File Transfer Agent (Google, Inc. - installed 2021-01-04) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app App Extensions: Widgets: Parcel - New Delivery - /Applications/Parcel.app Parcel - /Applications/Parcel.app Parcel Mac Widget - /Applications/Parcel.app Mini Calendar - /Applications/Mini Calendar.app Safari extensions: PayPal Honey - /Applications/PayPal Honey.app Notification providers: Parcel Mac Notification Service - /Applications/Parcel.app Parcel - /Applications/Parcel.app Plugins: Parcel Mac Intent Extension - /Applications/Parcel.app Music Creation - /Applications/Logic Pro X.app FxAnalyzer - /Applications/Final Cut Pro.app BluRayH264Encoder - /Applications/Final Cut Pro.app DolbyDigitalEncoder - /Applications/Final Cut Pro.app Share services: Parcel - /Applications/Parcel.app Finder sync extensions: Keka Finder Integration - /Applications/Keka.app Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews (legacy): QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent LogicXQLGenerator - /Applications/Logic Pro X.app com.apple.logicx.project *.logicx Cinema 4D - /Applications/Maxon Cinema 4D R22/Cinema 4D.app net.maxon.cinema4d.c4d *.c4d Audio Plug-ins: HueSyncAudio: 1.9.0fc33 (Philips Lighting B.V. - installed 2022-10-26) AKAI_EIE: (? - installed 2022-03-13) AKAI_EIE: 1.0 (? - installed 2016-12-28) VirtualMic: 1.0 (Corsair Memory, Inc. - installed 2022-02-08) ACE: 11.9.2 (Rogue Amoeba Software, Inc. - installed 2023-02-19) ProToolsAudioBridge: 1.0.4 (Avid Technology Inc - installed 2023-06-06) SoundGrid: 1.0 (Waves Inc - installed 2022-11-26) CoreMediaIO Plug-ins: EpocCamPlugIn: 3.4.1rc2 (Corsair Memory, Inc. - installed 2022-09-30) ImagingEdgeWebcam: 1.1.00.07280 (Sony Home Entertainment & Sound Products Inc. - installed 2022-04-29) Safari Extensions: PayPal Honey (App Store - installed 2023-05-31) 3rd Party Preference panels: YAMAHA-USBMIDIPatch (? - installed 2012-07-10) Backup: Time Machine Not Configured! Performance: System Load: 1.74 (1 min ago) 3.01 (5 min ago) 1.64 (15 min ago) Nominal I/O usage: 0.99 MB/s File system: 14.75 seconds Write speed: 2988 MB/s Read speed: 3114 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.94 % (Apple) EtreCheckPro 6.22 % (Etresoft, Inc.) com.apple.siri.embeddedspeech 4.70 % (Apple) kernel_task 2.50 % (Apple) CalendarAgent 1.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (18) 1.42 GB (Apple) EtreCheckPro 808 MB (Etresoft, Inc.) WavesPluginServer 347 MB (Waves Inc) Finder 312 MB (Apple) Safari 280 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) SubmitDiagInfo 643 KB / 838 B (Apple) biometrickitd 83 KB / 148 KB (Apple) CalendarAgent 127 KB / 42 KB (Apple) mDNSResponder 98 KB / 57 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) EpocCam 1 (Corsair Memory, Inc.) trustd (4) 1 (Apple) corebrightnessd 0 (Apple) ScreenTimeAgent 0 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 16.76 GB Used RAM: 9.46 GB Cached files: 5.79 GB Available RAM: 22.54 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-05-09 Softube Saturation Knob Installer 2.5.58 32981775 (2.5.58) 2023-05-29 PlugSearch_3.3.3 (3.4.6) 2023-05-31 Pro Video Formats (2.2.5) 2023-05-31 PayPal Honey (15.13.0) 2023-06-04 macOS 11.7.7 (11.7.7) 2023-06-05 VPN by Google One (1.3.18.216) 2023-06-07 Reason (0) 2023-06-08 License Support (5.6.5) 2023-06-08 Pro Tools 2023.6.0 (23.6.0.110) 2023-06-09 Waves SoundGrid Driver (14.9.56.146) 2023-06-09 WavesLicenseEngine.bundle (1.0) 2023-06-09 Toontrack EZkeys 2.0.1 CE (2.0.1) 2023-06-21 PlugSearch_3.4.6 (3.4.6) 2023-06-26 Message+ (3.0.4) 2023-06-26 XProtectPlistConfigData (2168) 2023-06-26 XProtectPayloads (101) 2023-06-28 Safari (16.5.1) 2023-06-28 macOS 11.7.8 (11.7.8) 2023-06-28 MRTConfigData (1.93) 2023-06-29 Melodyne (531018) Diagnostics Information (past 7-30 days): 2023-07-03 00:38:45 com.apple.audio.Core-Audio-Driver-Service Crash (9 times) Executable: /System/Library/Frameworks/CoreAudio.framework/Versions/A/XPCServices/com.apple.audio.Core-Audio-Driver-Service.xpc/Contents/MacOS/com.apple.audio.Core-Audio-Driver-Service Details: dyld3 mode 2023-07-02 23:25:43 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2023-07-02 23:12:26 CleanMyMac X.app Crash (20 times) Executable: /Applications/CleanMyMac X.app 2023-06-30 09:11:03 Message+.app High CPU Use Executable: /Applications/Message+.app 2023-06-28 18:06:27 Pro Tools.app High CPU Use Executable: /Applications/Pro Tools.app 2023-06-28 16:43:39 VPN by Google One.app Crash Executable: /Applications/VPN by Google One.app End of report