EtreCheck version: 5.4.3 (5052) Report generated: 2019-10-19 23:30:55 Download EtreCheck from https://etrecheck.com Runtime: 4:21 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: safari preferences not opening on one profile Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core 8 RAM - Upgradeable by Apple BANK 0/DIMM0 - 4 GB DDR3 1600  BANK 1/DIMM0 - 4 GB DDR3 1600  Video Information: NVIDIA GeForce GT 650M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (393.56 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 999.35 GB (393.56 GB used - 605.52 GB free) Journaled HFS+ Mount point: / Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G8037) Time since boot: About 5 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: Avast Unsigned Files: Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.prosoftnet.idrivedaemon.plist Executable: /Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveDaemon.app/Contents/MacOS/IDriveDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the whitelist - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate /silent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DMSLaunch.app/Contents/MacOS/DMSLaunch Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/Application Support/Steam/com.valvesoftware.steam.ipctool.plist Executable: ~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Login Item: /Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app 32-bit Applications: 48 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 109 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 182 Apple tasks [Running] 116 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2019-09-18) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2019-10-04) [Loaded] com.divx.dms.agent.plist (? 90291e60 - installed 2013-08-21) [Loaded] com.divx.update.agent.plist (? 4a2d5ecc - installed 2013-09-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? e2d0b470 - installed 2017-07-22) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-23) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2019-09-18) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2019-09-18) [Loaded] com.avast.init.plist (? fe750b9b - installed 2019-10-04) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2019-10-04) [Loaded] com.avast.update.plist (? f4a2548f - installed 2019-10-04) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-25) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-12) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2013-08-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-22) [Loaded] com.prosoftnet.idrivedaemon.plist (? d91fc152 - installed 2013-11-08) [Loaded] com.prosoftnet.idwebdaemon.plist (? 8fbd971c - installed 2013-11-08) [Loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 - installed 2014-07-23) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2013-12-03) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-26) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-10-19) User Login Items: Fitbit Connect Menubar Helper.app (Fitbit, Inc. - installed 2019-01-06) (Application - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app) PhotoStreamAgent (App Store - installed 2038-01-18) (Modern Login Item - /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app) iTunesHelper.app (Apple - installed 2019-01-23) (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) IDriveMonitor.app (? - installed 2013-11-10) (Application - /Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) DivX Web Player: 3.0 (? - installed 2013-10-11) AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2018-03-29) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2018-03-29) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) Default Browser: (? - installed 2019-10-17) OVSHelper: 1.1 (? - installed 2013-09-10) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-07) Silverlight: 5.1.41212.0 (? - installed 2016-05-02) JavaAppletPlugin: Java 8 Update 144 build 01 (? - installed 2017-10-07) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-10-04) iSightAudio: 7.7.3 (Apple - installed 2019-10-04) BridgeAudioSP: 4.69.2 (Apple - installed 2019-10-04) AppleAVBAudio: 683.1 (Apple - installed 2019-10-04) InstantOn: 8.0.0 (? - installed 2014-07-23) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-10-04) AirPlay: 2.0 (Apple - installed 2019-10-04) 3rd Party Preference Panes: Flash Player (installed 2019-09-23) Java (installed 2017-10-07) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.50 (1 min ago) 1.43 (5 min ago) 1.51 (15 min ago) Nominal I/O speed: 1.30 MB/s File system: 30.75 seconds Write speed: 74 MB/s Read speed: 68 MB/s CPU Usage Snapshot: Type Overall System 2 % User 2 % Idle 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 8.86 % (?) EtreCheck 4.81 % (App Store) Fitbit Connect Menubar Helper 0.88 % (Fitbit, Inc.) suggestd 0.09 % (Apple) CalendarAgent 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 540 MB (App Store) Safari 111 MB (? - ~/Desktop/Safari.app) Finder 77 MB (Apple) com.apple.WebKit.WebContent 74 MB (Apple) AppleSpell 73 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 7 MB / 667 KB (?) SystemUIServer 0 B / 388 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) IDriveMonitor 0 B / 0 B (? - /Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 14 MB Used RAM: 5.35 GB Cached files: 2.63 GB Available RAM: 2.65 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-01 MRTConfigData (1.50) 2019-10-01 XProtectPlistConfigData (2106) 2019-10-04 Security Update 2019-005 (10.13.6) 2019-10-09 Adobe Flash Player 2019-10-17 Safari (13.0.2) 2019-10-19 EtreCheck (5.4.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report