EtreCheck version: 5.7.2 (5247) Report generated: 2023-04-02 15:47:48 Download EtreCheck from https://etrecheck.com Runtime: 2:43 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 32 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 8 GB DDR4 2667 Video Information: Radeon Pro 570X - VRAM: 4 GB iMac (built-in) 5120 x 2880 IPS231 1920 x 1080 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 27.69 GB disk1 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk2 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk2s1 - M*********************s (APFS) [APFS Virtual drive] (Shared - 842.56 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 1.85 GB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 8.94 GB used) disk2s6 - Update (APFS) (Shared - 8 MB used) disk3 - TOSHIBA EXTERNAL_USB 4.00 TB External USB 5 Gbit/s USB disk3s1 134 MB disk3s2 [APFS Container] 4.00 TB disk4 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes) disk4s2 - T*********T (APFS) (Shared - 2.07 TB used) Mounted Volumes: disk2s1 - M*********************s [APFS Virtual drive] 1000.00 GB (Shared - 842.56 GB used, 249.61 GB available, 145.29 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 1.85 GB used, 145.29 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 145.29 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 8.94 GB used, 249.61 GB available, 145.29 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1000.00 GB (Shared - 8 MB used, 145.29 GB free) APFS Mount point: /System/Volumes/Update disk4s2 - T*********T 4.00 TB (Shared - 2.07 TB used, 1.93 TB free) APFS Mount point: /Volumes/T*********T Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: 13.2.1 13.2.1 (22D68) Time since boot: Less than an hour Notifications: EtreCheck.app 2 notifications AntivirusforMac.app 3 notifications CleanerOne.app one notification (one scheduled) Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Bitdefender Unsigned Files: Launchd: /Library/LaunchDaemons/com.fing.service.plist Executable: /Applications/Fing.app/Contents/Resources/service/fing --servicemode com.fing.service.plist --agentroot /Applications/Fing.app/Contents/Resources/service Details: Exact match found in the legitimate list - probably OK Apps: 7 System Extensions: [Running] Bitdefender.SPSE - version 1.5.7 (Bitdefender SRL - 2023-01-10) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.7 (Bitdefender SRL - 2023-01-10) [Running] com.bitdefender.vpn.neprovider - version 4.3.0 (Bitdefender SRL - 2023-03-14) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 4.2.1 (Bitdefender SRL - 2023-03-14) Kernel Extensions: /Library/Application Support/VirtualBox VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) /Library/Extensions hp_fax_io.kext - com.hp.kext.hp-fax-io (5.33.0 - SDK 10.16) hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.9.0 - SDK 10.16) RDUSB0127Dev.kext - jp.co.roland.RDUSB0127Dev (1.0.4 - SDK 10.14) System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 210 Apple tasks [Running] 151 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 193 Apple tasks [Running] 154 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-02-27) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-04-01) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-01) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-03-23) [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2022-10-22) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-04-01) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-03-15) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2022-10-23) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2022-10-23) [Loaded] de.devolo.networkservice.notify.plist (devolo AG - installed 2022-04-25) Launch Daemons: [Not Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2021-02-23) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-02-27) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-04-01) [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2023-01-10) [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2022-10-21) [Running] com.fing.service.plist (? 65ce112c - installed 2022-08-29) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-01) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-01) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-03-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-03-25) [Not Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2022-09-14) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2022-10-23) [Running] de.devolo.networkservice.plist (devolo AG - installed 2022-04-25) [Not Loaded] jp.co.roland.RDUSB0127Setupd.plist (Roland Corporation - installed 2022-12-27) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-03-29) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-01) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-14) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2023-04-02) [Running] com.hp.productresearch.plist (HP Inc. - installed 2023-04-02) User Login Items: [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2023-03-14) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2023-04-01) Modern Login Item /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] TCLoginItemHelper (App Store - installed 2023-04-01) Modern Login Item /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2023-03-21) Application /Applications/Dropbox.app [Running] Fing (Fing Limited - installed 2022-09-02) Application /Applications/Fing.app [Loaded] Google Chrome (Google LLC - installed 2023-03-29) Application /Applications/Google Chrome.app [Running] Google Drive (Google LLC - installed 2023-03-21) Application /Applications/Google Drive.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2023-03-03) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] OneDrive (Microsoft Corporation - installed 2023-04-01) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-04-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-04-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SFTPServerHelper (App Store - installed 2022-12-07) Modern Login Item /Applications/SFTPServer.app/Contents/Library/LoginItems/SFTPServerHelper.app [Loaded] Skype for Business (Skype Communications S.a.r.l - installed 2022-03-04) Application /Applications/Skype for Business.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-13) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2023-01-15) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] TeamViewer (TeamViewer Germany GmbH - installed 2022-10-23) Application /Applications/TeamViewer.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-03-16) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2023-02-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2023-02-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2023-02-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app [Loaded] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-17) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-02-27) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-17) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2022-10-23) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-12-19) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party Preference Panes: GR-55 (Roland Corporation - installed 2019-09-05) Backup: Skip System Files: No Auto backup: Yes Destinations: T*********T [Local] (Last used) Total size: 4.00 TB Total number of backups: 57 Oldest backup: 2022-03-26 14:29:12 Last backup: 2023-04-01 16:33:50 5 local snapshots Oldest local snapshot: 2023-04-01 17:19:38 Last local snapshot: 2023-04-02 15:06:04 Performance: System Load: 11.35 (1 min ago) 7.16 (5 min ago) 3.07 (15 min ago) Nominal I/O speed: 10.53 MB/s File system: 35.36 seconds Write speed: 109 MB/s Read speed: 509 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 21 % Idle: 67 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 113.15 % (?) OneDrive 67.28 % (Microsoft Corporation) EtreCheck 8.36 % (App Store) fileproviderd 4.32 % (Apple) WiFiAgent 1.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 951 MB (App Store) OneDrive 502 MB (Microsoft Corporation) Dropbox 335 MB (Dropbox, Inc.) Finder 141 MB (Apple) Creative Cloud 109 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 384 KB (?) Dropbox 19 KB / 267 KB (Dropbox, Inc.) rapportd 33 KB / 54 KB (Apple) AMPLibraryAgent 45 KB / 9 KB (Apple) DropboxFileProvider.appex 9 KB / 30 KB (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 16.47 GB Used RAM: 11.02 GB Cached files: 4.51 GB Available RAM: 20.98 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2023-03-08 GarageBand (10.4.8) 2023-03-13 Speedtest (1.27) 2023-03-14 DaVinci Resolve Panels Installer v2.0.6 2023-03-14 DaVinci Keyboards Installer v2.0.6 2023-03-14 Fairlight Panels Installer v2.0.6 2023-03-14 BlackmagicRaw_common 2023-03-14 DaVinci Resolve (18.1.4) 2023-03-15 Microsoft AutoUpdate (4.57.23031200) 2023-03-15 Microsoft Excel (16.71.23031200) 2023-03-15 Microsoft PowerPoint (16.71.23031200) 2023-03-15 Microsoft Word (16.71.23031200) 2023-03-16 WhatsApp (2.2310.9) 2023-03-19 Duplicate Cleaner For iPhoto (1.29) 2023-03-19 radioNED+ (2023.3.2) 2023-03-21 Google Drive (1.3.18.216) 2023-03-25 Microsoft Teams (1.00.604464) 2023-03-25 Duplicate File Finder (7.0.8) 2023-03-29 Zoom (5.14.0.16775) 2023-03-29 Microsoft Outlook (16.71.23032500) 2023-03-29 Kindle (1.40.1) 2023-03-29 Telegram (9.5.3) 2023-03-31 Numbers (13.0) 2023-04-01 XProtectPlistConfigData (2167) 2023-04-01 XProtectPayloads (95) 2023-04-01 CleanMyDrive 2 (2.2.3) 2023-04-01 Cleaner One (6.4.6) Diagnostics Information (past 7-30 days): 2023-04-02 14:03:33 Duplicate File Finder.app High CPU Use Executable: /Applications/Duplicate File Finder.app 2023-04-01 14:17:34 AntivirusforMac.app High CPU Use Executable: /Applications/Bitdefender/AntivirusforMac.app 2023-03-31 15:56:39 GR-55FloorBoard.app High CPU Use (3 times) Executable: /private/var/folders/*/GR-55FloorBoard.app 2023-03-27 17:00:50 OneDrive.app High CPU Use (2 times) Executable: /Applications/OneDrive.app 2023-03-26 22:41:06 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report