EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-06-12 11:35:31 Download EtreCheckPro from https://etrecheck.com Runtime: 5:26 Performance: Below Average Problem: Computer is too slow Description: Very slow on startup and clicking to programs waiting for them to open , very sluggish, even slow to open System Preferences! Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Vintage iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (15.43 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.43 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (808 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (4.30 GB used) disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (162.78 GB used) disk1s6 - Update (APFS) (8 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.43 GB Shared values Size: 1000.00 GB Free: 815.34 GB Available: 917.51 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 808 MB Shared values Size: 1000.00 GB Free: 815.34 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 1000.00 GB Free: 815.34 GB disk1s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 162.78 GB Shared values Size: 1000.00 GB Free: 815.34 GB Available: 917.51 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 1000.00 GB Free: 815.34 GB USB: USB 3.0 bus GenesysLogic - USB3.0 Hub GenesysLogic - USB3.0 Hub Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Prolific Technology Inc. - IEEE-1284 Controller GenesysLogic - USB2.0 Hub GenesysLogic - USB2.0 Hub Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Monterey 12.7.5 (21H1222) Time since boot: About 3 hours Notifications: EtreCheckPro 2.app one notification OneDrive.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Apps: 1 System Extensions: [Not Loaded] Malwarebytes Engine - version 5.2.3 (Malwarebytes Corporation - 2024-05-23) Application: /Applications/Malwarebytes.app - version 5.2.3 (Malwarebytes Corporation - 2024-05-23) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. Kernel Extensions: /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (20.8.0 - SDK 10.9) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.15.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 196 Apple tasks [Running] 148 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 171 Apple tasks [Running] 168 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-04-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-04-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-05-04) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-08-26) Executable: /Library/Application Support/Citrix Receiver/ctxusbd [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2024-04-05) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-05-23) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-05-23) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 6C49DC87-F308-4903-B6AB-715F2DC151F9.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-05-13) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-03) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-03) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-05-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-12-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-12-14) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-04-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-05-04) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-06-11) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-08-26) Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-08-26) Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-08-26) Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2024-04-05) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2024-04-05) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2024-04-05) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2024-04-05) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2024-04-05) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2024-04-05) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) [Other] com.l1inc.igolfsyncapp_service.plist (Not signed - installed 2022-04-24) Executable: /Applications/iGolf Sync App.app/Contents/MacOS/iGolfSyncApp_Service [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-05-13) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-06-03) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-06-04) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-05-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] dummy.txt (Not signed - installed 2024-04-05) User Launch Agents: [Not Loaded] .plist (Microsoft Corporation - installed 2024-06-03) Executable: /Applications/OneDrive.app/Contents/MacOS/OneDrive [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-06-12) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2024-06-12) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Running] com.hp.productresearch.plist (HP Inc. - installed 2024-06-12) Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2024-05-14) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-05-23) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-06-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-06-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Microsoft SharePoint (Microsoft Corporation - installed 2024-06-04) Application /Applications/OneDrive.app/Contents/Microsoft SharePoint.app [Not Loaded] LaunchSnipHelper (App Store - installed 2020-04-29) Modern Login Item /Applications/Snip.app/Contents/Library/LoginItems/LaunchSnipHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-09-11) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2024-04-05) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Running] HP Device Monitor (HP Inc. - installed 2020-02-22) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-02-22) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Applications: 523 apps 74 x86-only apps One unsigned app App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: ABP - /Applications/Adblock Plus.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Safari extensions: ABP Control Panel - /Applications/Adblock Plus.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2024-05-04) Backup: Skip System Files: No Auto backup: Yes Destinations: [***- [Local] (Last used) Total size: 2.00 TB Total number of backups: 128 Oldest backup: 2020-03-23 10:23:29 Last backup: 2024-05-27 13:16:20 11 local snapshots Oldest local snapshot: 2024-05-27 13:12:48 Last local snapshot: 2024-06-12 11:20:17 Performance: System Load: 1.38 (1 min ago) 1.62 (5 min ago) 1.71 (15 min ago) Nominal I/O usage: 0.07 MB/s File system: 29.42 seconds Write speed: 113 MB/s Read speed: 121 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.50 % (Etresoft, Inc.) WindowServer 4.36 % (Apple) kernel_task 1.18 % (Apple) Epson Scanner Monitor 0.22 % (Seiko Epson Corporation) RTProtectionDaemon 0.14 % (Malwarebytes Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 1.39 GB (Apple) EtreCheckPro 618 MB (Etresoft, Inc.) com.apple.Safari.ContentBlockerLoader 181 MB (Apple) MTLCompilerService (12) 155 MB (Apple) Safari 132 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 3 MB / 821 KB (Apple) mDNSResponder 479 KB / 255 KB (Apple) apsd 16 KB / 34 KB (Apple) rapportd 22 KB / 10 KB (Apple) trustd 19 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Epson Scanner Monitor 0 (Seiko Epson Corporation) RTProtectionDaemon 0 (Malwarebytes Corporation) EEventManager 0 (Seiko Epson Corporation) ControlCenter 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 44 MB Used RAM: 5.55 GB Cached files: 2.40 GB Available RAM: 2.45 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-04-13 Adobe Acrobat (24.002.20687) (24.002.20687) 2024-04-25 Toolbox for Keynote (7.1.13) 2024-05-01 Adobe Acrobat Reader (Continuous) (24.002.20687) 2024-05-05 Adobe Acrobat Reader (24.002.20736) (24.002.20736) 2024-05-08 Adobe Acrobat (24.002.20736) (24.002.20736) 2024-05-14 Adobe Acrobat (24.002.20759) (24.002.20759) 2024-05-14 Microsoft AutoUpdate (4.71.24051214) 2024-05-14 Adobe Acrobat Reader (24.002.20759) (24.002.20759) 2024-05-19 Microsoft_Defender_101.24030.0019_Individuals_Shim_Installer (101.24030.0019) 2024-05-23 Malwarebytes for Mac (1.0) 2024-05-23 HP Smart (17.15.1) 2024-05-23 Safari (17.5) 2024-05-23 macOS 12.7.5 (12.7.5) 2024-05-28 XProtectPlistConfigData (2195) 2024-05-28 XProtectPayloads (135) 2024-06-04 Adblock Plus (2.2.15) 2024-06-04 Microsoft OneDrive (24.101.519) 2024-06-11 Microsoft OneNote (16.86.24060916) 2024-06-11 Microsoft PowerPoint (16.86.24060916) 2024-06-11 Microsoft Word (16.86.24060916) 2024-06-11 Microsoft Excel (16.86.24060916) 2024-06-11 Microsoft Outlook (16.86.24060916) Clean up: /Library/LaunchAgents/com.l1inc.igolfsyncapp_service.plist /Applications/iGolf Sync App.app/Contents/MacOS/iGolfSyncApp_Service Executable not found Diagnostics Information (past 60 days): 2024-06-11 17:13:40 Microsoft Word.app Hang First occurrence: 2024-06-11 17:15:19 Executable: /Applications/Microsoft Word.app 2024-06-10 14:49:45 iGolfSyncApp_Service Crash (50 times) First occurrence: 2024-06-08 13:27:00 End of report