EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-22 15:21:04 Download EtreCheckPro from https://etrecheck.com Runtime: 3:19 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps hanging - There have been numerous app hangs. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.3 GHz Quad-Core Intel Core i5 (i5-6600) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 309.72 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 433 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s6 - Update (APFS) (Shared - 5 MB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 309.72 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 433 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 2.12 TB (Shared - 309.72 GB used, 1.79 TB available, 1.78 TB free) APFS Mount point: /System/Volumes/Data Fusion drive disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 433 MB used, 1.78 TB free) APFS Mount point: /System/Volumes/Preboot Fusion drive disk2s4 - VM [APFS VM] 2.12 TB (Shared - 1 MB used, 1.78 TB free) APFS Mount point: /System/Volumes/VM Fusion drive disk2s5s1 - Macintosh HD [APFS Snapshot] 2.12 TB (Shared - 15.75 GB used, 1.79 TB available, 1.78 TB free) APFS Mount point: / Fusion drive Read-only: Yes disk2s6 - Update 2.12 TB (Shared - 5 MB used, 1.78 TB free) APFS Mount point: /System/Volumes/Update Fusion drive Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 System Software: macOS Monterey 12.2.1 (21D62) Time since boot: Less than an hour Safe Mode: Enabled Notifications: Safari.app 6 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin Apps: 1 Old Applications: 12 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 201 Apple tasks [Running] 132 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 206 Apple tasks [Running] 128 Apple tasks [Other] One Apple task Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-02-19) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-14) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-02-05) Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-16) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-02-19) User Launch Agents: [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-18) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2022-02-22) User Login Items: [Loaded] Dropbox (Dropbox, Inc. - installed 2022-02-18) Application /Applications/Dropbox.app [Loaded] Google Chrome (Google, Inc. - installed 2022-02-18) Application /Applications/Google Chrome.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-03-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: PepperFlashPlayer: 32.0.0.465 (Adobe Inc. - installed 2020-12-10) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-29) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-29) Backup: Time Machine Not Configured! Performance: System Load: 1.26 (1 min ago) 2.15 (5 min ago) 1.81 (15 min ago) Nominal I/O speed: 0.17 MB/s File system: 16.25 seconds Write speed: 570 MB/s Read speed: 1710 MB/s Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 383.56 % (Apple) EtreCheckPro 13.86 % (Etresoft, Inc.) kernel_task 3.70 % (Apple) Safari 0.82 % (Apple) com.apple.WebKit.WebContent (4) 0.74 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (4) 887 MB (Apple) EtreCheckPro 674 MB (Etresoft, Inc.) WindowServer 427 MB (Apple) Safari 293 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (2) 86 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 17 MB / 581 KB (Apple) mDNSResponder 103 KB / 65 KB (Apple) trustd 38 KB / 7 KB (Apple) Safari 18 KB / 6 KB (Apple) apsd 7 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 102 (Apple) Safari 2 (Apple) com.apple.WebKit.WebContent (4) 2 (Apple) com.apple.AppleUserHIDDrivers 0 (Apple) com.apple.WebKit.Networking 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 999 MB Used RAM: 3.49 GB Cached files: 3.54 GB Available RAM: 4.51 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-15 macOS 11.6.2 (11.6.2) 2022-01-15 macOS Installer Notification (2.0) 2022-01-16 ARMDC Agent Installer (1.0.0) 2022-01-21 Webex 2022-01-22 PDF Reader (3.8.0) 2022-01-31 Safari (15.3) 2022-02-05 XProtectPlistConfigData (2155) 2022-02-05 Zoom (5.9.3.4239) 2022-02-13 macOS Monterey (12.2.1) 2022-02-14 Adobe Acrobat Reader DC (21.011.20039) (21.011.20039) 2022-02-18 MacKeeper 2022-02-19 Microsoft AutoUpdate (4.44.22021501) 2022-02-22 macOS 12.2.1 (12.2.1) 2022-02-22 MRTConfigData (1.88) Diagnostics Information (past 7-30 days): 2022-02-22 15:15:25 System Preferences.app Hang (17 times) Executable: /System/Applications/System Preferences.app 2022-02-18 13:03:17 SharingBluetoothService Hang (2 times) Executable: /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/PlugIns/SharingBluetoothService.appex/Contents/MacOS/SharingBluetoothService Details: libxpc.dylib: Configuration error: Couldn't retrieve XPCService identi fier from service bundle. 2022-02-18 07:57:57 Google Chrome.app Hang (3 times) Executable: /Applications/Google Chrome.app End of report