EtreCheck version: 5.4.8 (5091) Report generated: 2020-01-22 20:36:37 Download EtreCheck from https://etrecheck.com Runtime: 9:30 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, Late 2014) iMac Model: iMac15,1 1 4 GHz Quad-Core Intel Core i7 (i7-4790K) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 1.37 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.06 GB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 1.37 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.06 GB used) disk3 - WD My Book 1230 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 [Core Storage Container] 4.00 TB disk4 - 4TB (Journaled HFS+) 4.00 TB (3.14 TB used) disk3s3 - B*******X (Journaled HFS+) 134 MB Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 3.12 TB (Shared - 1.37 TB used, 1.74 TB available, 1.73 TB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 3.12 TB (Shared - 1 MB used, 1.73 TB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 3.12 TB (Shared - 11.06 GB used, 1.74 TB available, 1.73 TB free) APFS Mount point: / Read-only: Yes disk4 - 4TB 4.00 TB (3.14 TB used, 864.41 GB available, 855.91 GB free) Journaled HFS+ Mount point: /Volumes/4TB Encrypted Network: Interface en1: AirPort 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en6: MBBEthernet Interface en16: iPod Interface en15: iPad Interface en13: iPhone 5 Interface en18: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.2 (19C57) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.vmware.launchd.vmware.plist Executable: /Library/Application Support/VMware Fusion/boot.sh --start Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.tcpdump.chmod_bpf.plist Executable: /usr/local/bin/chmod_bpf Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 73 32-bit apps Kernel Extensions: /Applications/Shimo.app shimoNetworkTrigger.kext (1.0 - SDK 10.12) tap.kext (Fabian Jaeger, 20150118) tun.kext (Fabian Jaeger, 20150118) /Applications/StrongVPN Client.app tun.kext (Black Oak Computers Inc., 20111101) /Library/Application Support/Roxio TDIXController.kext (1.2) /Library/Extensions CiscoVPN.kext (2.0.1) VirtualPCNetworking1040.kext (7.0.2) Startup Items: Sudochmod Path: /Library/StartupItems/Sudochmod System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 159 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 175 Apple tasks [Running] 123 Apple tasks [Other] 3 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2013-01-01) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-07) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-08-29) [Other] com.epson.epw.agent.plist (? 139521ba - installed 2007-09-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-19) [Not Loaded] com.oracle.java.Java-Updater.plist (? 9925339e - installed 2018-12-15) [Running] com.realvnc.vncserver.peruser.plist (RealVNC Limited - installed 2018-10-17) [Not Loaded] com.realvnc.vncserver.prelogin.plist (RealVNC Limited - installed 2018-10-17) [Not Loaded] com.teamviewer.teamviewer.plist (? 3f96bb90 - installed 2014-11-30) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? b358a0be - installed 2014-11-30) [Other] jp.co.canon.SELPHYCP.BG.plist (? 6c0813be - installed 2009-09-07) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2017-02-03) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-19) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-12-15) [Running] com.realvnc.vncserver.plist (RealVNC Limited - installed 2018-10-17) [Loaded] com.teamviewer.Helper.plist (? e1d06ae0 - installed 2014-11-07) [Not Loaded] com.teamviewer.teamviewer_service.plist (? 584f175a - installed 2014-11-30) [Other] com.vmware.launchd.vmware.plist (? 40d1be26 - installed 2012-04-12) [Loaded] org.tcpdump.chmod_bpf.plist (? a9f8244f - installed 2012-07-07) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2012-01-17) [Other] com.amazon.music.plist (? 0 - installed 2015-07-09) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2017-02-17) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-01-21) [Other] com.picturelife.sync.plist (? 0 - installed 2015-01-02) User Login Items: [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: LogitechHarmony: 1.0.0.1 (? - installed 2011-03-21) o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-18) JavaAppletPlugin: Java 8 Update 201 build 09 (? - installed 2019-04-13) OfficeLiveBrowserPlugin: 12.2.0 (? - installed 2009-06-29) Flip4Mac WMV Plugin: 2.2.1.11 (? - installed 2008-08-15) RealPlayer Plugin: (?) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-20) FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-31) Silverlight: 5.1.50901.0 (? - installed 2018-01-05) Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-31) iPhotoPhotocast: 7.0 (Apple - installed 2010-04-06) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-26) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-20) GarminGpsControl: 4.0.3.0 Release (? - installed 2012-10-01) eMusicRemote: (? - installed 2010-09-09) PepperFlashPlayer: 32.0.0.303 (Adobe Systems, Inc. - installed 2020-01-07) eMusic: (? - installed 2010-09-09) MeetingJoinPlugin: 1.0 (? - installed 2017-07-13) 3rd Party Preference Panes: Flash Player (installed 2019-11-22) Java (installed 2019-04-13) Time Machine: Time Machine information not available without Full Drive Access. 21 local snapshots Oldest local snapshot: 2020-01-03 08:28:51 Last local snapshot: 2020-01-22 20:12:25 Performance: System Load: 1.20 (1 min ago) 0.85 (5 min ago) 0.67 (15 min ago) Nominal I/O speed: 0.45 MB/s File system: 73.17 seconds Write speed: 31 MB/s Read speed: 391 MB/s CPU Usage Snapshot: Type Overall System 1 % User 1 % Idle 99 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 6.42 % (?) EtreCheck 4.53 % (App Store) Dropbox 0.11 % (Dropbox, Inc.) AXVisualSupportAgent 0.09 % (Apple) Dock 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 642 MB (App Store) com.apple.MediaLibraryService.xpc 333 MB (Apple) Dropbox 312 MB (Dropbox, Inc.) AMPLibraryAgent 179 MB (Apple) Finder 173 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 21 MB / 2 MB (?) Dropbox 2 MB / 2 MB (Dropbox, Inc.) SystemUIServer 291 B / 12 B (Apple) USBserver 0 B / 0 B (? - /Library/Printers/Brother/Utilities/Server/USBserver.app) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 10.78 GB Used RAM: 8.05 GB Cached files: 5.17 GB Available RAM: 15.95 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-12-31 Adobe Flash Player (10.0) 2020-01-01 Microsoft Remote Desktop (10.3.7) 2020-01-07 Adobe Pepper Flash Player 2020-01-10 XProtectPlistConfigData (2111) 2020-01-10 MRTConfigData (1.52) 2020-01-16 Microsoft Excel 2020-01-16 Microsoft OneNote 2020-01-16 Microsoft Outlook 2020-01-16 Microsoft PowerPoint 2020-01-17 Microsoft Word 2020-01-19 Microsoft AutoUpdate 2020-01-21 EtreCheck (5.4.8) Clean up: ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchAgents/com.epson.epw.agent.plist /Library/Printers/EPSON/InkjetPrinter/EPW/IJEPWAgent.app/Contents/MacOS/IJEPWAgent Executable not found ~/Library/LaunchAgents/com.picturelife.sync.plist /Applications/Picturelife.app/Contents/MacOS/Picturelife Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/jp.co.canon.SELPHYCP.BG.plist /Library/Printers/Canon/SELPHYCP/Utilities/SELPHY CP Notificator.app/Contents/MacOS/SELPHY CP Notificator Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report