EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-20 16:23:42 Download EtreCheckPro from https://etrecheck.com Runtime: 3:49 Performance: Good Problem: Other problem Description: A variety of problems, including: 1. General instability 2. Sometimes OS crashes with a re-start after doing nothing 3. Mac Mouse pointer tops working in the up & down direction. 4. False message that Time Machine Backup Disk not ejected properly. 5. Instability reading / ejecting DVD player 6. Bluetooth mouse stops working, will not reconnect, even though it h as identified it 7. Forcing Finder to relaunch cause desktop not to show any icons and Finder fails to re-launch Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: Mac Pro (Late 2013) Mac Pro Model: MacPro6,1 3.7 GHz Quad-Core Intel Xeon E5 (Xeon(R)) CPU: 4-core 24 GB RAM - Upgradeable Video Information: AMD FirePro D300 - VRAM: 2 GB Thunderbolt Display 2048 x 1152 DELL 2707WFP 1920 x 1200 AMD FirePro D300 - VRAM: 2 GB Drives: disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 825.82 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 502 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.09 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 - Update (APFS) (Shared - 7 MB used) disk1s6 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s6s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2 - Seagate BUP Slim Mac SL 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S***********************e (Journaled HFS+) 2.00 TB (1.84 TB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 825.82 GB used, 173.96 GB available, 156.96 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 502 MB used, 156.96 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1 MB used, 156.96 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - Update 1.00 TB (Shared - 7 MB used, 156.96 GB free) APFS Mount point: /System/Volumes/Update disk1s6s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.75 GB used, 173.96 GB available, 156.96 GB free) APFS Mount point: / Read-only: Yes disk2s2 - S***********************e 2.00 TB (1.84 TB used, 158.94 GB free) Journaled HFS+ Mount point: /Volumes/S***********************e Network: Interface en0: Ethernet 1 Interface en1: Ethernet 2 Interface en10: Display Ethernet Interface en12: Display Ethernet 2 Interface fw0: Display FireWire Interface fw1: Display FireWire 2 Interface fw2: Thunderbolt FireWire Interface fw3: Thunderbolt FireWire 2 Interface en2: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en11: iPhone Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Monterey 12.1 (21C52) Time since boot: About an hour Notifications: EtreCheck.app one notification (one scheduled) Microsoft Outlook.app 4 notifications CCC Dashboard.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: CleanMyMac, McAfee, Apple, and Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.iSkysoft.iMusicHelper.plist Executable: ~/Library/Application Support/iSkysoft_iMusic/iSkysoft iMusic Helper.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: ~/Library/Internet Plug-Ins/npVidyoWeb-x64-1326-0001.plugin Preference Pane: /Library/PreferencePanes/DashboardPreferences.prefPane Apps: 6 Old Applications: 43 x86-only apps System Extensions: [Not Loaded] McAfee Endpoint Security - version 10.7.5 (McAfee, Inc. - 2021-12-13) Application: /Applications/McAfeeSystemExtensions.app - version 10.7.5 (McAfee, Inc. - 2021-12-13) Description: System extennsion to get file process events for common mac framework [Running] McAfee Network Extension - version 10.7.5 (McAfee, Inc. - 2021-12-13) Application: /Applications/McAfeeSystemExtensions.app - version 10.7.5 (McAfee, Inc. - 2021-12-13) Description: This sample system extension controls access to a local web server. Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 17.1.1 51537 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 17.1.1 51537 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 17.1.1 51537 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 17.1.1 51537 - SDK 10.9) /Applications/Recoverit.app [Not Loaded] WondershareDriver.kext - com.wondershare.driver (Wondershare Software Co., Ltd, 2.1.3 - SDK 10.14) /Applications/Toast 19 Applications/MultiCam Capture and Editing.app [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) /Applications/Toast 19 Titanium.app [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (Corel Inc., 3.0 - SDK 10.10) /Applications/iMusic.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Library/Application Support/HASP/kexts [Not Loaded] aksfridge.kext - com.aladdin.kext.aksfridge (1.0.16332) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (Seagate Technologies LLC, 5.2.7 (26997) - SDK 10.4) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 195 Apple tasks [Running] 145 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 187 Apple tasks [Running] 147 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-12-13) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-12-13) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-13) [Other] com.aladdin.aksusbd.plist (? 882ffbab - installed 2021-12-13) [Other] com.aladdin.hasplmd.plist (? c5d97ee2 - installed 2021-12-13) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-12-13) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-12-18) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-12-13) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2021-12-13) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2021-12-13) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-12-13) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-12-13) [Loaded] com.mcafee.PeriodicScan.plist (McAfee, Inc. - installed 2021-12-13) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2021-12-13) [Loaded] com.mcafee.datupdate.plist (McAfee, Inc. - installed 2021-12-13) [Loaded] com.mcafee.genutility.plist (McAfee, Inc. - installed 2021-12-13) [Loaded] com.mcafee.productupdate.plist (McAfee, Inc. - installed 2021-12-13) [Running] com.mcafee.ssm.ScanFactory.plist (McAfee, Inc. - installed 2021-08-19) [Running] com.mcafee.ssm.ScanManager.plist (McAfee, Inc. - installed 2021-08-19) [Running] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed 2021-12-13) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2021-12-13) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2021-12-13) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-12-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-12-13) [Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2021-12-13) [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2021-12-13) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2021-12-13) [Other] com.xrite.device.xrdd.plist (? 28f4ae75 - installed 2021-12-13) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2021-12-13) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-12-13) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-13) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-13) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-12-13) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-12-13) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-12-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-12-13) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-12-13) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-12-13) [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2021-08-13) [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2021-12-13) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2021-12-13) [Other] com.mcafee.uninstall.SystemExtension.plist (McAfee, Inc. - installed 2021-08-19) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2021-12-13) [Other] com.microsoft.update.agent.plist (? 9d1344fb - installed 2021-12-13) [Loaded] com.xrite.device.softwareupdate.plist (? 2f2d6b43 - installed 2021-12-13) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Other] com.aimersoft.iMusicHelper.plist (WonBo Technology Co., Ltd - installed 2018-06-16) [Other] com.iSkysoft.iMusicHelper.plist (? 0 - installed 2018-06-14) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-02-24) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-02-24) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2021-10-13) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] App Cleaner Helper (Nektony Limited - installed 2021-12-13) Modern Login Item /Applications/App Cleaner 7.app/Contents/Library/LoginItems/App Cleaner Helper.app [Running] CCC Dashboard (Bombich Software, Inc. - installed 2021-12-18) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] Garmin Express Service (Garmin International - installed 2021-12-13) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] FunterLauncher (Nektony Limited - installed 2021-04-19) Modern Login Item /Applications/MacCleaner 2 Pro/Funter 5.app/Contents/Library/LoginItems/FunterLauncher.app [Not Loaded] MemoryCleanerSLauncher (Nektony Limited - installed 2021-04-19) Modern Login Item /Applications/MacCleaner 2 Pro/Memory Cleaner 4.app/Contents/Library/LoginItems/MemoryCleanerSLauncher.app [Running] Parallels Toolbox (Parallels International GmbH - installed 2021-12-13) Application /Applications/Parallels Toolbox.app [Running] Sticky Password (Lamantine Software a.s. - installed 2021-12-13) Application /Applications/Sticky Password.app [Running] Sticky Password Agent (Lamantine Software a.s. - installed 2021-12-13) Modern Login Item /Applications/Sticky Password.app/Contents/Library/LoginItems/Sticky Password Agent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2021-12-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-12-13) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-12-13) Web Control: 10.2.0 (McAfee, Inc. - installed 2021-12-13) JavaAppletPlugin: (?) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2021-12-13) User Internet Plug-ins: npVidyoWeb-x64-1326-0001: VidyoWeb 1.3.26.0001 (? - installed 2020-05-28) WebEx64: 1.1.0 (Cisco - installed 2020-04-20) 3rd Party Preference Panes: Seagate Dashboard for Mac OSX (? - installed 2021-12-13) Backup: Time Machine information not available without Full Drive Access. 7 local snapshots Oldest local snapshot: 2021-12-19 16:12:09 Last local snapshot: 2021-12-20 16:03:12 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.18 (1 min ago) 1.59 (5 min ago) 4.12 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 24.78 seconds Write speed: 838 MB/s Read speed: 1471 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 10.48 % (Apple) VShieldScanner (4) 7.62 % (McAfee, Inc.) EtreCheckPro 2.18 % (Etresoft, Inc.) kernel_task 1.62 % (Apple) Epson Scanner Monitor 0.48 % (Seiko Epson Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 748 MB (Etresoft, Inc.) VShieldScanner (4) 616 MB (McAfee, Inc.) Microsoft Outlook 375 MB (Microsoft Corporation) Microsoft Word 323 MB (Microsoft Corporation) Microsoft Excel 323 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 4 MB / 352 KB (Apple) trustd 91 KB / 11 KB (Apple) rapportd 23 KB / 35 KB (Apple) netbiosd 23 KB / 3 KB (Apple) VShieldScanner 16 KB / 3 KB (McAfee, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) Epson Scanner Monitor 1 (Seiko Epson Corporation) RTProtectionDaemon 0 (Malwarebytes Corporation) Microsoft Outlook 0 (Microsoft Corporation) opendirectoryd 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 7.25 GB Used RAM: 6.47 GB Cached files: 10.28 GB Available RAM: 17.53 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-10-28 Safari (15.1) 2021-10-30 Bible Study (6.10.0) 2021-11-15 iMovie (10.3.1) 2021-11-18 EPSON Software Updater (2.6.2) 2021-11-18 Epson Scanner Monitor (1.0.0) 2021-11-18 Epson Event Manager (2.51.88) 2021-11-18 Epson Scan 2 (6.4.100) 2021-11-20 lame_64bit_osx (1.0) 2021-11-20 ffmpeg_64bit_osx (1.0) 2021-11-21 Publisher Plus (1.7.8) 2021-11-26 Zoom (5.8.4.2421) 2021-12-04 iSuper DVD Ripper (6.3.9) 2021-12-09 GarageBand (10.4.5) 2021-12-11 macOS Monterey (12.0.1) 2021-12-11 macOS 12.0.1 (12.0.1) 2021-12-11 MRTConfigData (1.85) 2021-12-13 Core Services Application Configuration Data 12.0 (120.73) 2021-12-13 macOS 12.1 (12.1) 2021-12-16 Toast 19 Titanium (16.0) 2021-12-17 XProtectPlistConfigData (2153) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found /Library/LaunchDaemons/com.aladdin.hasplmd.plist /usr/libexec/hasplmd Executable not found /Library/LaunchDaemons/com.aladdin.aksusbd.plist /usr/libexec/aksusbd Executable not found /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant Executable not found Diagnostics Information (past 7-30 days): 2021-12-20 15:04:11 Self Test Failed 2021-12-20 14:06:41 Finder.app - Hang (2 times) Executable: /System/Library/CoreServices/Finder.app 2021-12-20 14:06:02 Toast 19 Titanium.app - High CPU Use (3 times) Executable: /Applications/Toast 19 Titanium.app 2021-12-20 13:46:08 Microsoft Outlook.app - Hang (2 times) Executable: /Applications/Microsoft Outlook.app 2021-12-20 11:16:09 bluetoothd - High CPU Use (2 times) Executable: /usr/sbin/bluetoothd 2021-12-19 18:06:12 Kernel Panic (4 times) 3rd party kernel extensions: com.Cycling74.driver.Soundflower 2021-12-18 10:46:16 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-12-18 09:58:45 distnoted - High CPU Use Executable: /usr/sbin/distnoted 2021-12-14 09:57:57 McAfeeSafariWCExt - Crash Executable: /Library/Application Support/McAfee/*/McAfeeSafariHost.app End of report