EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-06-21 13:05:11 Download EtreCheckPro from https://etrecheck.com Runtime: 1:54 Performance: Excellent Problem: Storage problems Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 88 Video Information: Apple M1 ASUS VC239 1920 x 1080 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.06 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.06 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (4.74 GB used) disk3s3 - Recovery (APFS) [Recovery] (797 MB used) disk3s4 - Update (APFS) (38 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (897.21 GB used) disk3s6 - VM (APFS) [APFS VM] (4.30 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.62 GB used) disk2s2 - Update (APFS) (467 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.06 GB Shared values Size: 994.66 GB Free: 78.32 GB Available: 275.83 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 4.74 GB Shared values Size: 994.66 GB Free: 78.32 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 38 MB Shared values Size: 994.66 GB Free: 78.32 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 897.21 GB Shared values Size: 994.66 GB Free: 78.32 GB Available: 275.83 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 994.66 GB Free: 78.32 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en6: USB 10/100/1000 LAN Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en7: iPhone System Software: macOS Ventura 13.4 (22F66) Time since boot: About 12 days Notifications: Dropbox.app 4 notifications OneDrive.app 53 notifications Safari.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 Applications: 464 apps 16 x86-only apps 6 unsigned apps System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 226 Apple tasks [Running] 120 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 234 Apple tasks [Running] 142 Apple tasks Launch Daemons: [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-28) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-31) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-31) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-06-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-06-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-15) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2022-03-16) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2022-02-14) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-06-10) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-28) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-28) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-05-31) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-06-19) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-06-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-06-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2022-02-14) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2022-02-14) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop_Proxy -RunAsAgent YES -Module Full User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-15) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Other] com.epicgames.launcher.plist (Not signed - installed 2021-11-19) Command: open '/Applications/Epic Games Launcher.app' --args -silent User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2023-06-14) Application /Applications/Dropbox.app [Not Loaded] Garmin Express Service (Garmin International - installed 2023-06-04) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2023-06-04) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2023-06-04) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Running] Google Drive (Google LLC - installed 2023-06-07) Application /Applications/Google Drive.app [Not Loaded] MessengerHelper (App Store - installed 2023-06-12) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (App Store - installed 2023-06-12) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-06-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-06-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ShazamHelper (App Store - installed 2022-10-13) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2023-06-09) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-06-16) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app App Extensions: Finder sync extensions: FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app File providers: OneDrive File Provider - /Applications/OneDrive.app Google Drive - /Applications/Google Drive.app Dropbox - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - ~/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2022-02-14) Backup: Auto backup: Yes Destinations: C********************p [Local] (Last used) Total size: 4.00 TB Total number of backups: 17 Oldest backup: 2022-08-01 13:26:45 Last backup: 2023-06-09 20:41:22 23 local snapshots Oldest local snapshot: 2023-06-09 20:39:02 Last local snapshot: 2023-06-21 12:55:38 Performance: System Load: 4.21 (1 min ago) 2.43 (5 min ago) 2.05 (15 min ago) Nominal I/O usage: 2.68 MB/s File system: 7.49 seconds Write speed: 1494 MB/s Read speed: 3058 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 14.74 % (Apple) Google Chrome Helper (Renderer) (39) 11.82 % (Google LLC) Google Chrome 10.94 % (Google LLC) kernel_task 9.00 % (Apple) EtreCheckPro 6.48 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (39) 3.20 GB (Google LLC) com.apple.WebKit.WebContent (7) 334 MB (Apple) EtreCheckPro 326 MB (Etresoft, Inc.) Google Chrome 319 MB (Google LLC) WindowServer 229 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 240 MB / 126 MB (Apple) Spotify 62 MB / 781 KB (Spotify) Mail 27 MB / 192 KB (Apple) apsd 2 MB / 5 MB (Apple) Dropbox 3 MB / 2 MB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Mail 4 (Apple) Finder 3 (Apple) coreaudiod 1 (Apple) Spotify 1 (Spotify) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 60 MB Used RAM: 13.59 GB Cached files: 2.35 GB Available RAM: 2.41 GB Swap Used: 2.76 GB Software Installs (past 60 days): Install Date Name (Version) 2023-05-05 macOS Rapid Security Response 13.3.1 (a) (13.3.1 (a)) 2023-05-15 Microsoft Teams (1.00.611156) 2023-05-27 iMovie (10.3.6) 2023-06-04 Garmin Express (0) 2023-06-07 Google Drive (1.3.18.216) 2023-06-08 XProtectPayloads (99) 2023-06-08 macOS 13.4 (13.4) 2023-06-08 RosettaUpdateAuto (1.0.0.0.1.1683936435) 2023-06-10 Zoom (5.14.10.19202) 2023-06-12 Messenger (188.0) 2023-06-14 Microsoft Excel (16.74.23061100) 2023-06-14 Microsoft OneNote (16.74.23061100) 2023-06-14 Microsoft PowerPoint (16.74.23061100) 2023-06-14 Microsoft Word (16.74.23061100) 2023-06-14 Keynote (13.1) 2023-06-14 Pages (13.1) 2023-06-14 Numbers (13.1) 2023-06-14 Microsoft AutoUpdate (4.60.23061100) 2023-06-16 WhatsApp (2.2323.4) 2023-06-19 Microsoft OneDrive (23.114.530) 2023-06-20 Basic PAYE Tools (23.0.23065.113) 2023-06-21 Microsoft Outlook (16.74.23061800) Clean up: ~/Library/LaunchAgents/com.epicgames.launcher.plist /Applications/Epic Games Launcher.app Executable not found Diagnostics Information (past 7-30 days): 2023-06-20 23:26:22 knowledge-agent High CPU Use (5 times) Executable: /usr/libexec/knowledge-agent 2023-06-20 19:30:10 mediaanalysisd-access High CPU Use Executable: /System/Library/PrivateFrameworks/MediaAnalysisAccess.framework/Versions/A/XPCServices/mediaanalysisd-access.xpc/Contents/MacOS/mediaanalysisd-access 2023-06-20 13:02:45 Messages.app High CPU Use Executable: /System/Applications/Messages.app 2023-06-19 22:58:31 com.apple.WebKit.WebContent High CPU Use Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t End of report