EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-16 05:12:21 Download EtreCheckPro from https://etrecheck.com Runtime: 2:45 Performance: Excellent Problem: Computer is restarting Description: Frequent restarts as a result of kernel panics Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2 2.4 GHz Quad-Core Intel Core i5 (i5-8279U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 152 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 C27F390 1920 x 1080 K272HL 1920 x 1080 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - A*********************** - Data (APFS) [APFS Virtual drive] (Shared - 187.37 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 437 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.19 GB used) disk1s5s1 - A*********************a (APFS) [APFS Snapshot] (Shared - 15.19 GB used) disk1s6 - Update (APFS) (Shared - 16 MB used) disk2 - SanDisk Ultra 250.05 GB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 249.70 GB disk3 [APFS Virtual drive] 249.70 GB (Shared by 1 volumes) disk3s2 - B****************************o (APFS) (Shared - 161.70 GB used) Mounted Volumes: disk1s1 - A*********************** - Data [APFS Virtual drive] 250.69 GB (Shared - 187.37 GB used, 55.60 GB available, 44.27 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 437 MB used, 44.27 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 44.27 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - A*********************a [APFS Snapshot] 250.69 GB (Shared - 15.19 GB used, 55.60 GB available, 44.27 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 16 MB used, 44.27 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - B****************************o 249.70 GB (Shared - 161.70 GB used, 87.87 GB free) APFS Mount point: /Volumes/B****************************o Encrypted Network: Interface en9: HUAWEI_MOBILE Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface en6: Thunderbolt Ethernet Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 System Software: macOS Monterey 12.3.1 (21E258) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 42 Notifications: Google Chrome.app 3 notifications Memory Cleaner 4.app 100 notifications Discord.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 9 Old Applications: 35 x86-only apps Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.26) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.26) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.26) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.26) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.0 - SDK 10.12) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.11.0 - SDK 10.12) [Not Loaded] MB_MBAM_Protection.kext - com.malwarebytes.mbam.rtprotection (3.2 - SDK 10.13) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 193 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 181 Apple tasks [Running] 160 Apple tasks Launch Daemons: [Not Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2021-05-04) [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-02-11) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-02-11) [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-16) [Not Loaded] com.adobe.adobeupdatedaemon.plist (Not signed - installed 2018-09-15) [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-08-06) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-09-07) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-13) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-07-03) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-22) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2018-04-07) [Not Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2022-04-28) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2022-02-14) [Not Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2020-07-03) [Not Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2021-09-23) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-07-03) [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-16) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-08-06) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-06) [Not Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-12) [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-07-13) [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2018-04-07) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2022-02-14) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2022-02-14) [Not Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) User Launch Agents: [Not Loaded] com.BlueStacks.AppPlayer.Service.plist (Not signed - installed 2021-09-23) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2022-03-26) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2021-09-23) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-07-03) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-06) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-05-13) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-05-13) [Not Loaded] com.hp.devicemonitor.plist (Not signed - installed 2020-10-13) [Not Loaded] com.hp.productresearch.plist (Not signed - installed 2020-10-13) [Not Loaded] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2020-07-03) [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-05-15) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2021-09-23) User Login Items: [Not Loaded] App Cleaner Helper (Nektony Limited - installed 2021-08-07) Modern Login Item /Applications/MacCleaner 2 Pro/App Cleaner 7.app/Contents/Library/LoginItems/App Cleaner Helper.app [Not Loaded] FunterLauncher (Nektony Limited - installed 2021-08-07) Modern Login Item /Applications/MacCleaner 2 Pro/Funter 5.app/Contents/Library/LoginItems/FunterLauncher.app [Loaded] MemoryCleanerSLauncher (Nektony Limited - installed 2022-05-10) Modern Login Item /Applications/MacCleaner 2 Pro/Memory Cleaner 4.app/Contents/Library/LoginItems/MemoryCleanerSLauncher.app [Not Loaded] Messenger Login Helper (App Store - installed 2022-04-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2022-01-24) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) JavaAppletPlugin: (? - installed 2018-04-07) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-16) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2022-03-02) 3rd Party Preference Panes: Java (? - installed 2017-12-20) Backup: Skip System Files: No Auto backup: Yes Destinations: B****************************o [Local] (Last used) Total size: 249.56 GB Total number of backups: 30 Oldest backup: 2022-05-10 02:40:00 Last backup: 2022-05-16 03:45:39 24 local snapshots Oldest local snapshot: 2022-05-15 05:15:28 Last local snapshot: 2022-05-16 05:06:50 Performance: System Load: 4.18 (1 min ago) 14.86 (5 min ago) 14.14 (15 min ago) Nominal I/O speed: 9.32 MB/s File system: 13.90 seconds Write speed: 1010 MB/s Read speed: 2655 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 15 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) backupd 52.88 % (Apple) mdsync 51.24 % (Apple) WindowServer 28.08 % (Apple) EtreCheckPro 16.50 % (Etresoft, Inc.) kernel_task 7.55 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (10) 630 MB (Apple) EtreCheckPro 569 MB (Etresoft, Inc.) kernel_task 396 MB (Apple) Google Chrome Helper (Renderer) (8) 285 MB (Google LLC) Safari 76 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) com.apple.WebKit.Networking 2 MB / 312 KB (Apple) mDNSResponder 413 KB / 169 KB (Apple) Spotify 379 KB / 16 KB (Spotify) biometrickitd 173 KB / 157 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdsync 36 (Apple) WindowServer 7 (Apple) lsd (2) 5 (Apple) backupd 5 (Apple) Memory Cleaner 4 2 (Nektony Limited) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 17 MB Used RAM: 6.20 GB Cached files: 1.79 GB Available RAM: 1.80 GB Swap Used: 548 MB Software Installs (past 60 days): Install Date Name (Version) 2022-03-26 macOS Monterey (12.3) 2022-03-27 macOS 12.3 (12.3) 2022-04-02 Messenger (145.0) 2022-05-10 macOS 12.3.1 (12.3.1) 2022-05-10 MRTConfigData (1.93) 2022-05-11 Prime Video (9.10) 2022-05-12 Grammarly for Safari (9.57) 2022-05-13 XProtectPlistConfigData (2159) Clean up: ~/Library/LaunchAgents/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist /Applications/BlueStacks.app/Contents/MacOS/bstservice Executable not found ~/Library/LaunchAgents/com.hp.productresearch.plist /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research Executable not found /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon Executable not found Diagnostics Information (past 7-30 days): 2022-05-16 02:56:30 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-05-16-025630.ips Crash 2022-05-16 00:10:09 WindowServer High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2022-05-15 02:53:22 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-15-025322.ips Crash 2022-05-15 01:21:47 mdsync High CPU Use (4 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-05-15 00:13:42 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-15-001342.ips Crash 2022-05-13 19:41:22 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-05-12 20:00:33 backupd High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-05-12 19:06:14 triald High CPU Use Executable: /usr/libexec/triald 2022-05-12 03:51:42 fm.app High CPU Use Executable: /Users/***/Library/Application Support/Steam/*/fm.app 2022-05-11 04:24:09 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-11-042409.ips Crash 2022-05-10 22:03:00 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-10-220300.ips Crash 2022-05-10 02:01:27 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-10-020127.ips Crash 2022-05-10 00:54:13 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-10-005413.ips Crash 2022-05-09 23:02:27 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-09-230227.ips Crash 2022-05-09 20:14:30 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-05-09-201430.ips Crash End of report