EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-23 11:50:02 Download EtreCheck from https://etrecheck.com Runtime: 1:16 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3,6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 16 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 575X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.22 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 114.25 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2 - WD Elements 25A2 500.07 GB External USB 5 Gbit/s USB disk2s1 - F*****9 500.07 GB (373.00 GB used) disk3 - TOSHIBA External USB 3.0 500.11 GB External USB 5 Gbit/s USB disk3s1 - P**********l (MS-DOS FAT12) 500.11 GB (36.40 GB used) disk4 - Samsung M3 Portable 1.00 TB External USB 480 Mbit/s USB disk4s1 - M***A (MS-DOS FAT12) 316.06 GB (207.85 GB used) disk4s2 - M***********s (MS-DOS FAT12) 316.07 GB (58.24 GB used) disk4s3 - E********E (MS-DOS FAT32) 172.99 GB (6.73 GB used) disk4s4 - L**************p (MS-DOS FAT12) 195.07 GB (8.06 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 11.22 GB used, 373.91 GB available, 371.58 GB free) APFS Mount point: / Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 114.25 GB used, 373.91 GB available, 371.58 GB free) APFS Mount point: /System/Volumes/Data disk1s5 - VM [APFS VM] 499.96 GB (Shared - 2.15 GB used, 371.58 GB free) APFS Mount point: /private/var/vm disk2s1 - F*****9 500.07 GB (373.00 GB used, 127.06 GB free) Mount point: /Volumes/F*****9 disk3s1 - P**********l 500.11 GB (36.40 GB used, 463.71 GB free) MS-DOS FAT12 Mount point: /Volumes/P**********l disk4s1 - M***A 316.06 GB (207.85 GB used, 108.21 GB free) MS-DOS FAT12 Mount point: /Volumes/M***A disk4s2 - M***********s 316.07 GB (58.24 GB used, 257.83 GB free) MS-DOS FAT12 Mount point: /Volumes/M***********s disk4s3 - E********E 172.99 GB (6.73 GB used, 166.17 GB free) MS-DOS FAT32 Mount point: /Volumes/E********E disk4s4 - L**************p 195.07 GB (8.06 GB used, 187.01 GB free) MS-DOS FAT12 Mount point: /Volumes/L**************p Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 21 Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/at.obdev.littlesnitchd.plist Executable: /Library/Little Snitch/Little Snitch Daemon.bundle/Contents/MacOS/Little Snitch Daemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist Executable: /Library/Little Snitch/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Safari Extension: Webex Meetings Plugin: /Library/Internet Plug-Ins/NP_2020Player_IKEA.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 9 32-bit Applications: 9 32-bit apps Kernel Extensions: /Library/Extensions LittleSnitch.kext (Objective Development Software GmbH, 3.6.3 - SDK 10.8) Dropbox.kext (Dropbox, Inc., 1.11.1 - SDK 10.14) Startup Items: TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 178 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 176 Apple tasks [Running] 126 Apple tasks Launch Agents: [Other] at.obdev.LittleSnitchUIAgent.plist (? a6b19277 - installed 2016-04-20) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-11-24) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-06-24) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-07-10) [Not Loaded] com.oracle.java.Java-Updater.plist (? 8b736b2a - installed 2020-03-12) [Running] com.philandro.anydesk.Frontend.plist (philandro Software GmbH - installed 2020-05-01) [Running] com.tuxera.ntfs.agent.plist (Tuxera Inc. - installed 2019-10-16) Launch Daemons: [Other] at.obdev.littlesnitchd.plist (? 20da5761 - installed 2016-04-20) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-23) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-10-20) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23) [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2017-06-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12) [Running] com.philandro.anydesk.Helper.plist (philandro Software GmbH - installed 2020-05-01) [Running] com.philandro.anydesk.service.plist (philandro Software GmbH - installed 2020-05-01) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2020-02-24) User Login Items: [Not Loaded] ATLoginItemHelper (App Store - installed 2018-07-05) Modern Login Item /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-06-09) Modern Login Item /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-03-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-29) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-29) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-06-24) FlashPlayer-10.6: 27.0.0.183 (Adobe Systems, Inc. - installed 2017-11-12) NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28) AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-21) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-21) Flash Player: 27.0.0.183 (Adobe Systems, Inc. - installed 2017-11-12) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-14) Silverlight: 5.1.41105.0 (? - installed 2016-01-06) JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-07-23) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Folx (ELTIMA LLC - installed 2020-06-09) Webex Meetings (? - installed 2020-05-19) 3rd Party Preference Panes: Flash Player (? - installed 2017-10-20) Java (? - installed 2020-06-04) Microsoft NTFS by Tuxera (Tuxera Inc. - installed 2020-03-16) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 3.28 (1 min ago) 2.84 (5 min ago) 1.87 (15 min ago) Nominal I/O speed: 17.54 MB/s File system: 15.31 seconds Write speed: 2057 MB/s Read speed: 2678 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 6 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 187.97 % (?) Activity Monitor 23.64 % (Apple) EtreCheck 5.12 % (App Store) iconservicesagent 0.69 % (Apple) Mail 0.59 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 547 MB (App Store) Backup and Sync 198 MB (Google, Inc.) Activity Monitor 161 MB (Apple) Google Chrome 144 MB (Google, Inc.) Mail 141 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 225 KB / 143 KB (?) Mail 15 KB / 8 KB (Apple) SystemUIServer 0 B / 56 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.04 GB Used RAM: 8.79 GB Cached files: 4.17 GB Available RAM: 7.21 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-09 Lecteur GoPro (1.3.0) 2020-07-10 Numbers (10.0) 2020-07-10 Pages (10.0) 2020-07-11 Keynote (10.0) 2020-07-14 XProtectPlistConfigData (2126) 2020-07-16 The Unarchiver (4.2.2) 2020-07-21 Adobe Acrobat DC (20.009.20074) 2020-07-21 macOS 10.15.6 Update 2020-07-21 MRTConfigData (1.63) 2020-07-21 GarageBand (10.3.2) 2020-07-22 EtreCheck (5.5.5) Clean up: /Library/LaunchDaemons/at.obdev.littlesnitchd.plist /Library/Little Snitch/Little Snitch Daemon.bundle/Contents/MacOS/Little Snitch Daemon Executable not found /Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist /Library/Little Snitch/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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