EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-03-03 21:14:54 Download EtreCheckPro from https://etrecheck.com Runtime: 2:25 Performance: Excellent Problem: Other problem Description: iMac will only start in safe mode. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Runaway user process - A user process is using a large percentage of your CPU. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - Mercury Electra 6G SSD 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 6 volumes) disk1s1 - M************* - Data (APFS) [APFS Virtual drive] (Shared - 5.03 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 271 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s5s1 - M***********D (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s6 - Update (APFS) (Shared - 1 MB used) Mounted Volumes: disk1s1 - M************* - Data [APFS Virtual drive] 999.86 GB (Shared - 5.03 GB used, 978.13 GB available, 977.49 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 999.86 GB (Shared - 271 MB used, 977.49 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 999.86 GB (Shared - 1 MB used, 977.49 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - M***********D [APFS Snapshot] 999.86 GB (Shared - 15.75 GB used, 978.13 GB available, 977.49 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 999.86 GB (Shared - 1 MB used, 977.49 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.2.1 (21D62) Time since boot: Less than an hour Safe Mode: Enabled Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 203 Apple tasks [Running] 128 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 203 Apple tasks [Running] 131 Apple tasks [Other] One Apple task Launch Daemons: [Not Loaded] amsdstat.plist (Apple - installed 2022-02-06) Backup: Time Machine Not Configured! Performance: System Load: 1.17 (1 min ago) 1.62 (5 min ago) 1.39 (15 min ago) Nominal I/O speed: 0.03 MB/s File system: 15.47 seconds Write speed: 476 MB/s Read speed: 487 MB/s Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 397.54 % (Apple) EtreCheckPro 12.88 % (Etresoft, Inc.) kernel_task 0.22 % (Apple) AMPDeviceDiscoveryAgent 0.06 % (Apple) ControlCenter 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 551 MB (Etresoft, Inc.) WindowServer 197 MB (Apple) softwareupdated 68 MB (Apple) Finder 67 MB (Apple) Dock 61 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 87 KB / 12 KB (Apple) trustd 17 KB / 3 KB (Apple) apsd 5 KB / 6 KB (Apple) netbiosd 756 B / 354 B (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) bluetoothd 0 (Apple) AMPDeviceDiscoveryAgent 0 (Apple) mDNSResponder 0 (Apple) sharingd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 10.56 GB Used RAM: 2.77 GB Cached files: 2.66 GB Available RAM: 13.23 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-03-03 XProtectPlistConfigData (2157) 2022-03-03 MRTConfigData (1.88) 2022-03-03 macOS 12.2.1 (12.2.1) Diagnostics Information (past 7-30 days): 2022-03-03 16:13:13 photolibraryd Crash Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInter nalInconsistencyException', reason: 'Invalid parameter not satisfying: _syndicationIngestClientIdentifier != identifier' PhotoLibraryServices: Shutting down PLServerPhotoLibraryBundle reason code 41021 libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-03-03 15:29:56 Kernel Panic Details: panic(cpu 0 caller 0xffffff7f975da0e7): "virtual bool AMD9500Controlle r::detectPowerDown(): GPU is not found. PCI config access fails!!! Panicked task 0xffffff9044309670: 151 threads: pid 0: kernel_task End of report