EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-15 11:10:02 Download EtreCheck from https://etrecheck.com Runtime: 1:53 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: I bought a new MacBook Pro 16inch /23.GHZ/8c/16Gb/5500M/1TB on 4th Jul y. I see the slowness while operating. Please help! Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 15 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 4 GB Color LCD (built-in) 3584 x 2240 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.13 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 48.98 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 10.74 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1.00 TB (Shared - 11.13 GB used, 929.28 GB available, 928.58 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 1.00 TB (Shared - 48.98 GB used, 929.28 GB available, 928.58 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 1.00 TB (Shared - 10.74 GB used, 928.58 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F101) Time since boot: About 3 days Configuration Files: /etc/hosts - Count: 1 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.arraynetworks.vpnd.plist Executable: /usr/local/motionpro/vpnd -Module Full Details: Executable file is not accessible without Full Drive Access Launchd: /Library/LaunchAgents/com.arraynetworks.mhttpd.plist Executable: /usr/local/motionpro/MotionProHttpd -https 127.0.0.1:60012 -logfile /var/log/MotionPro/MotionProHttpd.log -logsize 10 -mppath /Applications/MotionPro.app/Contents/MacOS Details: Executable file is not accessible without Full Drive Access Launchd: /Library/LaunchDaemons/net.openvpn.client.plist Executable: /Library/Frameworks/OpenVPN.framework/Versions/Current/bin/openvpn-service -no --pidfile /var/run/openvpn.pid Details: Exact match found in the whitelist - probably OK Running app: /Applications/OpenVPN/OpenVPN Connect.app/Contents/MacOS/OpenVPNConnect Apps: 4 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 154 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 155 Apple tasks [Running] 142 Apple tasks [Other] One Apple task Launch Agents: [Other] com.arraynetworks.mhttpd.plist (? f34147a4 - installed 2020-07-06) Launch Daemons: [Running] com.arraynetworks.vpnd.plist (? 2453307d - installed 2020-07-06) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-04) [Running] net.openvpn.client.plist (? b47026bc - installed 2019-01-15) User Login Items: [Not Loaded] LaunchHelper (App Store - installed 2020-07-10) Modern Login Item /Applications/Battery Monitor.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2020-07-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-07-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Termius Login Helper (App Store - installed 2020-07-06) Modern Login Item /Applications/Termius.app/Contents/Library/LoginItems/Termius Login Helper.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 2.66 (1 min ago) 2.10 (5 min ago) 1.85 (15 min ago) Nominal I/O speed: 0.88 MB/s File system: 23.81 seconds Write speed: 3095 MB/s Read speed: 3053 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 115.28 % (?) EtreCheck 8.61 % (App Store) OpenVPNConnect 0.07 % (? - /Applications/OpenVPN/OpenVPN Connect.app) Teams 0.06 % (Microsoft Corporation) Dock 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 541 MB (App Store) App Store 101 MB (Apple) Safari 96 MB (Apple) Teams 74 MB (Microsoft Corporation) AppleSpell 66 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 2 MB (?) zoom.us 155 KB / 67 KB (Zoom Video Communications, Inc.) Teams 32 KB / 19 KB (Microsoft Corporation) com.apple.WebKit.Networking.xpc 15 KB / 12 KB (Apple) PowerChime 2 KB / 7 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 117 MB Used RAM: 14.94 GB Cached files: 966 MB Available RAM: 1.06 GB Swap Used: 7.57 GB Software Installs (past 30 days): Install Date Name (Version) 2020-07-04 Gatekeeper Configuration Data (181) 2020-07-04 Anaconda3 2020-07-04 OneDrive (20.084.0426) 2020-07-04 Microsoft Teams (1.00.315561) 2020-07-04 OpenVPN Connect 2020-07-04 JDK 14.0.1 2020-07-05 Zoom (5.1.28575.0629) 2020-07-06 MotionPro_web 2020-07-06 MotionPro Plus (2.0.2) 2020-07-06 Termius (6.1.1) 2020-07-06 SQLPro for MySQL (2020.59) 2020-07-06 DBeaverCE 2020-07-09 Voice Update - Nora (1.3.2) 2020-07-10 Battery Monitor (2.4.4) 2020-07-11 Bible Study (6.5.5) 2020-07-11 Twitter (8.26) 2020-07-12 macOS Catalina 10.15.5 Update 2020-07-12 MRTConfigData (1.63) 2020-07-12 Gatekeeper Compatibility Data (1.0) 2020-07-12 Blue Sketch (1.2.3) 2020-07-12 Tayasui Sketches (5.0) 2020-07-14 XProtectPlistConfigData (2126) 2020-07-15 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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