EtreCheck version: 5.4.2 (5045) Report generated: 2019-10-16 01:13:33 Download EtreCheck from https://etrecheck.com Runtime: 2:15 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: Very slow computer Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 1 3.2 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600  BANK 1/DIMM0 - 4 GB DDR3 1600  BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GT 755M - VRAM: 1 GB iMac 2560 x 1440 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 834.33 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 10.66 GB used) disk1 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 834.33 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 10.66 GB used) Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 3.12 TB (Shared - 834.33 GB used - 2.26 TB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 3.12 TB (Shared - 2.15 GB used - 2.26 TB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 3.12 TB (Shared - 10.66 GB used - 2.26 TB free) APFS Mount point: / Read-only: Yes Network: Interface usbserial-AL03GTVZ: FT232R USB UART Interface usbserial-A105ZCCB: FT232R USB UART 2 Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15 (19A602) Time since boot: About 3 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /usr/local/bin/galileod Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/mega.mac.megaupdater.plist Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.noiseindustries.FxFactory.FxPlug.plist Executable: /Library/PrivilegedHelperTools/com.noiseindustries.FxFactory.FxPlug Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.noiseindustries.FxFactory.plist Executable: /Library/PrivilegedHelperTools/com.noiseindustries.FxFactory Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist Executable: /Library/Application Support/BlackBerry/BBDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Login Item: ~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app 32-bit Applications: 40 32-bit apps Kernel Extensions: /Applications/Toast 11 Titanium/Spin Doctor.app Terminus.kext (4) /Applications/Toast 11 Titanium/Toast Titanium.app TDIXController.kext (2.0) /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (3.9 - SDK 10.10) /Library/Extensions FTDIUSBSerialDriver.kext (2.4.2 - SDK 10.9) MaxtorPowSecDriver.kext (1.1.0) MAudioMobilePreUSBJag.kext (1.8) IOFireWireMxBt.kext (2.0.1) PACESupportFamily.kext (5.6) ProlificUsbSerial.kext (1.6.0 - SDK 10.9) RIMBBUSB.kext (0.0.38) RIMBBVSP.kext (0.0.38) /Library/Extensions/MAudioMobilePreUSBJag.kext/Contents/PlugIns MAudioMobilePreUSBBoot.kext (1.8) /Library/Extensions/PACESupportFamily.kext/Contents/PlugIns PACESupportLeopard.kext (5.6) PACESupportPanther.kext (5.6) PACESupportTiger.kext (5.6) Startup Items: MAudioMobilePreUSB Path: /Library/StartupItems/MAudioMobilePreUSB PACESupport Path: /Library/StartupItems/PACESupport M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 182 Apple tasks [Running] 118 Apple tasks [Other] One Apple task Launch Agents: [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Other] com.epson.eventmanager.agent.plist (? cd93600d - installed 2019-08-18) [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2019-02-24) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-10-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-10-03) [Other] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-11-17) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-08-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? bbe03098 - installed 2018-01-08) [Other] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2010-04-30) [Not Loaded] org.freedesktop.dbus-session.plist (? 0 - installed 2018-08-19) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) Launch Daemons: [Other] PACESupport.plist (? ab6b5614 - installed 2007-11-27) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.barebones.authd.plist (? 7d7988a6 - installed 2012-07-25) [Loaded] com.barebones.textwrangler.plist (? d1ef2342 - installed 2012-01-04) [Running] com.fitbit.galileod.plist (? 7ad1c5c - installed 2015-06-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-10-03) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-08-01) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-08-20) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-08-12) [Loaded] com.noiseindustries.FxFactory.FxPlug.plist (? 77337ba6 - installed 2010-06-20) [Loaded] com.noiseindustries.FxFactory.plist (? c2a9c9b - installed 2010-06-09) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05) [Other] com.rim.BBDaemon.plist (? 9f895e8a - installed 2009-11-20) [Loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 - installed 2016-01-21) [Not Loaded] org.freedesktop.dbus-system.plist (? 0 - installed 2018-08-19) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) User Launch Agents: [Loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (? 0 - installed 2014-09-27) [Loaded] com.facebook.videochat.***.plist (Apple - installed 2014-08-09) [Loaded] mega.mac.megaupdater.plist (? 0 - installed 2019-01-16) User Login Items: CompressorHelper (App Store - installed 2019-10-09) (Modern Login Item - /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app) Mail.app (Apple - installed 2019-10-12) (Application - /System/Applications/Mail.app) CricutLauncher4.app (? - installed 2018-09-20) (Application - ~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app) Internet Plug-ins: iPhotoPhotocast: 7.0 (? - installed 2008-11-07) FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) OVSHelper: 1.1 (? - installed 2011-11-03) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) DivXBrowserPlugin: 2.1 (? - installed 2011-09-28) Musicnotes: 1.18.8 (? - installed 2010-09-21) Unity Web Player: UnityPlayer version 4.1.3f3 (? - installed 2013-11-17) Silverlight: 1.0.30715 (? - installed 2008-09-10) DirectorShockwave: 11.5.2r602 (? - installed 2009-10-29) JavaAppletPlugin: Java 8 Update 151 build 12 (? - installed 2018-01-08) Audio Plug-ins: InstantOn: 8.2.2 (? - installed 2016-01-21) 3rd Party Preference Panes: DivX (installed 2011-09-28) Flash Player (installed 2019-09-23) Java (installed 2017-09-05) MAudioMobilePreUSB (installed 2009-09-11) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.30 (1 min ago) 1.50 (5 min ago) 1.55 (15 min ago) Nominal I/O speed: 6.37 MB/s File system: 38.22 seconds Write speed: 289 MB/s Read speed: 537 MB/s CPU Usage Snapshot: Type Overall System 5 % User 4 % Idle 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 22.83 % (App Store) Other processes 12.64 % (?) iconservicesagent 1.33 % (Apple) SystemUIServer 0.10 % (Apple) routined 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 934 MB (App Store) Safari 144 MB (Apple) App Store 108 MB (Apple) com.apple.WebKit.WebContent.xpc (6) 100 MB (Apple) Finder 94 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 4 MB / 222 KB (?) SystemUIServer 0 B / 64 B (Apple) routined 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) Epson Scanner Monitor 0 B / 0 B (Seiko Epson Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 55 MB Used RAM: 6.11 GB Cached files: 1.84 GB Available RAM: 1.89 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-09-18 Jigsaw Puzzle Epic (1.4.9) 2019-09-23 DaisyDisk (4.8) 2019-09-25 Pixelmator (3.8.6) 2019-10-01 Epson Connect Printer Setup 2019-10-01 Epson Scanner Monitor 2019-10-01 Epson Event Manager 2019-10-01 Epson Scan 2 2019-10-01 Bible Study (6.5.4) 2019-10-01 Pages (8.0) 2019-10-01 Numbers (6.0) 2019-10-01 Keynote (9.0) 2019-10-08 Safari (13.0.2) 2019-10-09 Adobe Flash Player 2019-10-11 Word Search Epic (1.2.6) 2019-10-11 Mahjong Solitaire Epic (2.4.0) 2019-10-12 EtreCheck (5.4.2) 2019-10-15 XProtectPlistConfigData (2106) 2019-10-15 MRTConfigData (1.50) Clean up: /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found /Library/LaunchDaemons/PACESupport.plist /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report