EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-24 13:06:23 Download EtreCheckPro from https://etrecheck.com Runtime: 21:09 Performance: Poor Problem: Computer is too slow Description: Computer slow. Webpages slow to load. Applications slow to open, or wi ll not open at all. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This computer has a hard drive that appears to be failing. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 218 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD ST500LM012 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 193.62 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 25 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 499.90 GB (Shared - 193.62 GB used, 296.84 GB available, 291.10 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 499.90 GB (Shared - 526 MB used, 291.10 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 499.90 GB (Shared - 3.22 GB used, 291.10 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.90 GB (Shared - 11.24 GB used, 296.84 GB available, 291.10 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 0 B available Screen sharing: Enabled System Software: macOS Catalina 10.15.7 (19H1217) Time since boot: About 9 days Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Security Risk! - Adobe Flash Player installed! Screen sharing: Enabled Unsigned Files: Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Apps: 6 Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 180 Apple tasks [Running] 113 Apple tasks [Other] 4 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 188 Apple tasks [Running] 111 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-08) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-08) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-08) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2019-12-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-18) FlashPlayer-10.6: 32.0.0.465 (? - installed 2020-12-13) Flash Player: 32.0.0.465 (? - installed 2020-12-13) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-18) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-11-24) Backup: Time Machine Not Configured! Performance: System Load: 1.28 (1 min ago) 1.41 (5 min ago) 1.46 (15 min ago) Nominal I/O speed: 11.58 MB/s File system: 84.17 seconds Write speed: 13 MB/s Read speed: 17 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) deleted 15.06 % (Apple) EtreCheckPro 7.28 % (Etresoft, Inc.) kernel_task 2.96 % (Apple) Google Chrome Helper (Renderer) (12) 2.32 % (Google, Inc.) com.apple.WebKit.WebContent (3) 1.58 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (12) 452 MB (Google, Inc.) system_profiler 376 MB (Apple) com.apple.WebKit.WebContent (3) 262 MB (Apple) Google Chrome 255 MB (Google, Inc.) kernel_task 115 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 11 MB / 3 MB (Apple) Spotify 359 KB / 29 KB (Spotify) com.apple.WebKit.Networking 31 KB / 50 KB (Apple) netbiosd 37 KB / 26 KB (Apple) apsd 5 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler 13 (Apple) deleted 6 (Apple) WindowServer 2 (Apple) Safari 1 (Apple) Spotify 1 (Spotify) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 16 MB Used RAM: 3.41 GB Cached files: 586 MB Available RAM: 602 MB Swap Used: 364 MB Software Installs (past 60 days): Install Date Name (Version) 2021-05-18 macOS Catalina Security Update 2021-002 (10.15.7) 2021-06-12 XProtectPlistConfigData (2148) 2021-06-15 macOS Catalina Security Update 2021-003 (10.15.7) 2021-06-15 MRTConfigData (1.79) 2021-06-23 WPS Office (3.1.4) Diagnostics Information (past 7-30 days): 2021-06-19 15:27:07 zoom.us.app Hang Executable: /Users/***/*/zoom.us.app End of report