EtreCheck version: 6.0 (6A001) Report generated: 2019-08-26 10:36:31 Download EtreCheck from https://etrecheck.com Runtime: 7:26 Performance: Good Problem: Other problem Description: Program called Neustar blocking a site Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: iMac (21.5-inch, Late 2015) iMac Model: iMac16,1 1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867  ok BANK 1/DIMM0 - 4 GB DDR3 1867  ok Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - i***********D (APFS) (Shared - 93.83 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk2 - Seagate BUP Slim BK 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - O*************p (Journaled HFS+) 96.26 GB (68.76 GB used) disk2s3 - Recovery HD (Journaled HFS+) [Recovery] 784 MB disk2s4 - N*************p (Journaled HFS+) 902.17 GB (878.73 GB used) disk2s5 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1s1 - i***********D 1000.00 GB (Shared - 93.83 GB used - 900.04 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used - 900.04 GB free) APFS Mount point: /private/var/vm disk2s2 - O*************p 96.26 GB (68.76 GB used - 27.49 GB free) Journaled HFS+ Mount point: /Volumes/O*************p Owners enabled: No disk2s4 - N*************p 902.17 GB (878.73 GB used - 23.44 GB free) Journaled HFS+ Mount point: /Volumes/N*************p Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 25.79 GB available System Software: macOS Mojave 10.14.6 (18G87) Time since boot: About 2 days Notifications: /Volumes/O*************p/A**********s/F*********p one notification Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Volumes/N*************p/_************t/2****************************8/A**********s/A************8/A**************p/C******s/M***S/U*****r/A*****************************p/C******s/M***S/A*************************r Details: Close match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.coupons.coupond.plist Executable: /Library/Application Support/Coupons/coupond launchd Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 185 Apple tasks [Running] 112 Apple tasks Launch Agents: [Loaded] com.coupons.coupond.plist (? d6de63d4 - installed 2016-01-11) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-08-14) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-29) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-03-25) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-06-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-05-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-08-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-15) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2019-04-03) [Loaded] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2011-03-21) [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2011-07-25) User Login Items: Calendar.app (Apple - installed 2019-08-06) (Application - /Applications/Calendar.app) Calendar.app (Apple - installed 2019-08-06) (Application - /Applications/Calendar.app) Mail.app (Apple - installed 2019-08-06) (Application - /Applications/Mail.app) Mail.app (Apple - installed 2019-08-06) (Application - /Applications/Mail.app) Stickies.app (Apple - installed 2019-05-21) (Application - /Applications/Stickies.app) Stickies.app (Apple - installed 2019-05-21) (Application - /Applications/Stickies.app) Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15) Easy-WebPrint EX: 1.1.0 (? - installed 2011-06-17) MacCouponPrinter3: (? - installed 2008-07-24) Unity Web Player: UnityPlayer version 4.6.0f3 (? - installed 2014-12-06) Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-13) RealPlayer Plugin: (?) Silverlight: 4.0.51204.0 (? - installed 2011-05-09) FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) iPhotoPhotocast: 7.0 (? - installed 2008-11-26) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-05-09) AdobePDFViewer: 8.3.1 (? - installed 2011-09-15) CouponPrinter-FireFox_v2: 5.4.2 (? - installed 2016-01-11) EPPEX Plugin: 3.0.5.0 (? - installed 2010-11-17) DirectorShockwave: 11.0.0r458 (? - installed 2008-06-12) User Internet Plug-ins: npBcsMcTcIO: (? - installed 2016-01-04) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-06) AirPlay: 2.0 (Apple - installed 2019-08-06) AppleAVBAudio: 760.6 (Apple - installed 2019-08-06) BridgeAudioSP: 5.52 (Apple - installed 2019-08-06) iSightAudio: 7.7.3 (Apple - installed 2019-08-06) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) Flip4Mac WMV (installed 2011-01-13) Time Machine: Time Machine Not Configured! Performance: System Load: 2.18 (1 min ago) 1.82 (5 min ago) 1.72 (15 min ago) Nominal I/O speed: 0.64 MB/s File system: 33.65 seconds Write speed: 88 MB/s Read speed: 95 MB/s CPU Usage Snapshot: Type Overall System 3 % User 8 % Idle 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker (6) 38.73 % (Apple) WindowServer 7.70 % (Apple) com.apple.WebKit.WebContent (9) 4.34 % (Apple) EtreCheckPro 3.98 % (Etresoft, Inc.) kernel_task 2.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 1.42 GB (Apple) EtreCheckPro 687 MB (Etresoft, Inc.) Safari (2) 287 MB (Apple) mdworker_shared (16) 219 MB (Apple) Mail (2) 219 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 1 MB (Apple) com.apple.WebKit.Networking 170 KB / 40 KB (Apple) Mail 102 KB / 27 KB (Apple) netbiosd 26 KB / 18 KB (Apple) apsd 6 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (9) 4 (Apple) WindowServer 4 (Apple) Safari (2) 2 (Apple) SystemUIServer (2) 0 (Apple) com.apple.WebKit.Networking (6) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 29 MB Used RAM: 6.22 GB Cached files: 1.75 GB Available RAM: 1.78 GB Swap Used: 60 MB Software Installs (past 30 days): Install Date Name (Version) 2019-08-13 Adobe Flash Player (32.0.0.238) 2019-08-13 Microsoft PowerPoint (16.28.19081202) 2019-08-13 Microsoft OneNote (16.28.19081202) 2019-08-14 Microsoft AutoUpdate (4.14.19081202) 2019-08-14 Microsoft Word (16.28.19081202) 2019-08-14 Microsoft Excel (16.28.19081202) 2019-08-16 MRTConfigData (1.48) 2019-08-20 Gatekeeper Configuration Data (179) Diagnostics Information (past 7 days): 2019-08-24 17:55:35 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-08-23 23:01:49 UNKNOWN PATH Hang Executable: UNKNOWN PATH 2019-08-20 12:14:53 Default coobgpohoikkiipiblmjeljniedjpjpf.app Crash Executable: /Applications/Chrome Apps.localized/Default coobgpohoikkiipiblmjeljniedjpjpf.app End of report