EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-22 13:36:46 Download EtreCheckPro from https://etrecheck.com Runtime: 2:22 Performance: Excellent Problem: Computer is restarting Description: Mac keeps totally crashing, screen goes blank. Often happens when I pl ay music. Happens several times a day. Major Issues: Anything that appears on this list needs immediate attention. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 8 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (252.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.87 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (9.07 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.07 GB used) disk1s5 - Update (APFS) (3 MB used) disk1s6 - VM (APFS) [APFS VM] (20 KB used) disk2 - Samsung M3 Portable 2.00 TB External USB 5 Gbit/s USB disk2s1 - S********3 (Journaled HFS+) 2.00 TB (892.28 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 252.35 GB Shared values Size: 1.00 TB Free: 735.58 GB Available: 823.13 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.87 GB Shared values Size: 1.00 TB Free: 735.58 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.07 GB Shared values Size: 1.00 TB Free: 735.58 GB Available: 823.13 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 1.00 TB Free: 735.58 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 735.58 GB disk2s1 - S********3 Filesystem: Journaled HFS+ Mount point: /Volumes/S********3 Owners enabled: No Used: 892.28 GB Size: 2.00 TB Free: 1.11 TB Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Screen sharing: Enabled Remote login: Enabled System Software: macOS Ventura 13.3.1 (22E261) Time since boot: Less than an hour Notifications: Creative Cloud.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Screen sharing: Enabled Remote login: Enabled Applications: 486 apps 38 x86-only apps 4 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 184 Apple tasks [Running] 168 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 204 Apple tasks [Running] 171 Apple tasks Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-03-07) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.backblaze.bzserv.plist (Backblaze - installed 2023-03-07) Executable: /Applications/Backblaze.app/Contents/MacOS/bzserv [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-03-07) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-14) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2023-02-23) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-03-07) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-05-25) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-03-07) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-03-07) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2023-02-23) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2023-02-23) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2023-02-23) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2023-08-22) Executable: /Library/Backblaze.bzpkg/bzbmenu.app/Contents/MacOS/bzbmenu User Login Items: [Not Loaded] Bitwarden Login Helper (App Store - installed 2023-07-27) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] MessengerHelper (App Store - installed 2023-03-22) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (App Store - installed 2023-03-22) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app App Extensions: Finder sync extensions: FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Safari extensions: Bitwarden - /Applications/Bitwarden.app File providers: Google Drive - /Applications/Google Drive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-03-07) Audio Plug-ins: MSTeamsAudioDevice: 2022.46.01.9 (Microsoft Corporation - installed 2022-11-28) 3rd Party Preference panels: Backblaze Settings Launcher (Backblaze - installed 2023-03-07) WacomCenter (Wacom Technology Corp. - installed 2023-02-23) WacomTablet (Wacom Technology Corp. - installed 2023-02-23) Backup: Time Machine Not Configured! Performance: System Load: 2.15 (1 min ago) 2.16 (5 min ago) 1.74 (15 min ago) Nominal I/O usage: 0.12 MB/s File system: 13.79 seconds Write speed: 2454 MB/s Read speed: 2837 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 15.46 % (Apple) Brave Browser Helper (GPU) 10.62 % (Brave Software, Inc.) EtreCheckPro 10.38 % (Etresoft, Inc.) ScreensharingAgent 9.12 % (Apple) Brave Browser 5.48 % (Brave Software, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 671 MB (Etresoft, Inc.) Brave Browser Helper (Renderer) (8) 527 MB (Brave Software, Inc.) Brave Browser 188 MB (Brave Software, Inc.) Google Drive (2) 129 MB (Google LLC) Messenger 97 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) screensharingd 187 KB / 78 MB (Apple) corespeechd 3 KB / 15 MB (Apple) mDNSResponder 466 KB / 299 KB (Apple) apsd 10 KB / 68 KB (Apple) remoted 19 KB / 21 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) ScreensharingAgent 5 (Apple) Brave Browser Helper (GPU) 4 (Brave Software, Inc.) Brave Browser 2 (Brave Software, Inc.) screensharingd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 23 MB Used RAM: 5.27 GB Cached files: 2.71 GB Available RAM: 2.73 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-07-27 Brave-Browser-BRV010 (0) 2023-07-27 Bitwarden (2023.7.0) 2023-08-09 Google Drive (1.3.18.216) Diagnostics Information (past 7-30 days): 2023-08-22 12:36:28 Adobe Photoshop 2023.app High CPU Use Executable: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app 2023-08-22 12:13:51 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-08-22 11:43:50 Kernel Panic (3 times) Details: panic(cpu 0 caller 0xfffffff022acba68): x86 CPU CATERR detected Panicked task 0xffffffe2953dfa10: 0 pages, 193 threads: pid 0: kernel_ task End of report