EtreCheck version: 5.6 (5212)
Report generated: 2020-09-18 06:52:27
Download EtreCheck from https://etrecheck.com
Runtime: 1:41
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is restarting

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Runaway process - A process is using a large percentage of your CPU.
  Safe mode - This machine is running in Safe Mode.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system.
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.
  Sharing enabled - This machine has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Pro (16-inch, 2019)
  MacBook Pro Model: MacBookPro16,1
  2.60 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core
  32 RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667  
    BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667  
  Battery: Health = Normal - Cycle count = 98

Video Information:
  Intel UHD Graphics 630 - VRAM: 1536 MB
  AMD Radeon Pro 5500M - VRAM: 4 GB
    Color LCD (built-in) 4096 x 2560

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
        disk1s1 - o**********k (APFS) (Shared)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 - m*********  - Data (APFS) [APFS Virtual drive] (Shared - 306.24 GB used)
        disk1s6 - m*******k (APFS) (Shared - 11.07 GB used)

Mounted Volumes:
  disk1s4 - VM [APFS VM]
    499.96 GB (Shared - 1.07 GB used, 105.20 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

  disk1s5 - m*********  - Data [APFS Virtual drive]
    499.96 GB (Shared - 306.24 GB used, 106.97 GB available, 105.20 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s6 - m*******k
    499.96 GB (Shared - 11.07 GB used, 106.97 GB available, 105.20 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

Network:
  Interface en7: USB 10/100/1000 LAN
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

  Remote login: Enabled

System Software:
  macOS Catalina 10.15.6 (19G2021) 
  Time since boot: Less than an hour
  Safe Mode: Enabled

Configuration Profiles:
  This computer has configuration profiles installed.

Notifications:
  Notifications not available without Full Drive Access.

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Remote login: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.jamfsoftware.task.1.plist
    Executable: /usr/local/jamf/bin/jamf policy -randomDelaySeconds 300
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.jamfsoftware.jamf.agent.plist
    Executable: /usr/local/jamf/bin/jamfAgent
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.jamfsoftware.startupItem.plist
    Executable: /Library/Application Support/JAMF/ManagementFrameworkScripts/StartupScript.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.jamfsoftware.jamf.daemon.plist
    Executable: /usr/local/jamf/bin/jamf launchDaemon -monitorUsage
    Details: Exact match found in the legitimate list - probably OK

  Safari Extension: Webex Meetings

  Apps: 2

32-bit Applications:
  One 32-bit app

System Extensions:
  [Running] GlobalProtectExtension - version 5.2.2-4 (Palo Alto Networks - 2020-08-27)
    Application: /Applications/GlobalProtect.app - version 5.2.2-4 (Palo Alto Networks - 2020-09-17)

Kernel Extensions:
  /Applications/GlobalProtect.app
    gplock.kext (5.2.2 - SDK 10.10)
    gpsplit.kext (5.2.2 - SDK 10.10)
    pangpd.kext (5.2.2 - SDK 10.10)

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  177 Apple tasks
  [Running]  118 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  125 Apple tasks

Launch Agents:
  [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-09-16)
  [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-09-16)
  [Not Loaded] com.jamfsoftware.jamf.agent.plist (? 897e7d0b  - installed 2020-09-16)
  [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-17)
  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-17)
  [Not Loaded] com.paloaltonetworks.gp.pangpa.plist (Palo Alto Networks - installed 2020-09-17)
  [Not Loaded] com.paloaltonetworks.gp.pangps.plist (Palo Alto Networks - installed 2020-09-17)

Launch Daemons:
  [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-09-16)
  [Not Loaded] com.jamf.management.daemon.plist (JAMF Software - installed 2020-07-24)
  [Not Loaded] com.jamfsoftware.jamf.daemon.plist (? e3277b86  - installed 2020-09-16)
  [Not Loaded] com.jamfsoftware.startupItem.plist (? 44b5eabd  - installed 2020-09-16)
  [Not Loaded] com.jamfsoftware.task.1.plist (? 406cf388  - installed 2020-09-16)
  [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-17)
  [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-17)
  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17)
  [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)
  [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Palo Alto Networks - installed 2020-09-17)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-09-17)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-09-17)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

Safari Extensions:
  Webex Meetings (? - installed 2020-08-29)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 3.35 (1 min ago) 2.84 (5 min ago) 1.89 (15 min ago)
  Nominal I/O speed: 3.15 MB/s
  File system: 17.29 seconds
  Write speed: 2496 MB/s
  Read speed: 3078 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 8 %
  User: 14 %
  Idle: 77 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 168.68 % (?)
  Console 62.41 % (Apple)
  EtreCheck 23.65 % (App Store)
  trustd 16.55 % (Apple)
  CoreServicesUIAgent 0.57 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 627 MB (App Store)
  CVMCompiler 531 MB (Apple)
  Console 407 MB (Apple)
  Safari 281 MB (Apple)
  App Store 154 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 2 MB / 329 KB (?)
  SystemUIServer 0 B / 64 B (Apple)
  spindump_agent 0 B / 0 B (Apple)
  SafariBookmarksSyncAgent 0 B / 0 B (Apple)
  mediaremoteagent 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 22.76 GB
  Used RAM: 6.68 GB
  Cached files: 2.56 GB

  Available RAM: 25.32 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-09-16 QuickAdd
  2020-09-16 Gatekeeper Configuration Data (181)
  2020-09-16 MRTConfigData (1.66)
  2020-09-16 Google Chrome
  2020-09-16 Safari (14.0)
  2020-09-17 Microsoft Office
  2020-09-17 GlobalProtect
  2020-09-17 Microsoft AutoUpdate
  2020-09-17 Microsoft Office 2019 Volume License Serializer
  2020-09-17 Cisco Jabber (12.9.1.303943)
  2020-09-17 Cisco Webex Meetings
  2020-09-17 Microsoft PowerPoint
  2020-09-17 Jump Desktop (8.5.15)
  2020-09-17 Microsoft Excel
  2020-09-17 Microsoft OneNote
  2020-09-17 Microsoft Outlook
  2020-09-17 Microsoft Word
  2020-09-17 DisplayLink Manager (1.1.0 (91))
  2020-09-17 DisplayLinkDriver (5.2.90)
  2020-09-17 XProtectPlistConfigData (2131)
  2020-09-18 EtreCheck (5.6)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report