EtreCheckPro version: 6.2.5 (6C016) Report generated: 2020-04-19 21:45:42 Download EtreCheckPro from https://etrecheck.com Runtime: 2:01 Performance: Excellent Problem: Computer is too slow Description: New MacBook Pro 16- running slow. Games, movies (sometimes- choppy eve n tho I didnt have MANY apps opened!), battery drain fast. I went to Apple store and a guy was running test on it and didnt see a n issue with the battery. He said sometimes I need to shut down comput er. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 68 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 4 GB Color LCD (built-in) 3584 x 2240 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.12 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 154.49 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1.00 TB (Shared - 11.12 GB used, 835.89 GB available, 831.67 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 1.00 TB (Shared - 154.49 GB used, 835.89 GB available, 831.67 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 1.00 TB (Shared - 2.15 GB used, 831.67 GB free) APFS Mount point: /private/var/vm Encrypted disk3 - S************r 528 KB (528 KB used) Disk Image Mount point: /Volumes/S**************2 Read-only: Yes disk4 - S************r 528 KB (528 KB used) Disk Image Mount point: /Volumes/S************r Read-only: Yes disk5 - S************r 528 KB (528 KB used) Disk Image Mount point: /Volumes/S**************1 Read-only: Yes Network: Interface en7: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 25.79 GB available System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About a day Notifications: Transmission.app 7 notifications Folx.app one notification Kiwi for Gmail.app 12 notifications Gemini 2.app one notification (one scheduled) CleanMyMac X.app 3 notifications (one scheduled) Little Snitch Network Monitor.app 6 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Plugin: ~/Library/Internet Plug-Ins/Folx3Plugin.plugin Apps: 6 Kernel Extensions: /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext (6.1.2) [Loaded] VBoxNetAdp.kext (6.1.2) [Loaded] VBoxNetFlt.kext (6.1.2) [Loaded] VBoxUSB.kext (6.1.2) /Library/Extensions [Loaded] LittleSnitch.kext (4.4.3 - SDK 10.11) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 153 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 164 Apple tasks [Running] 138 Apple tasks [Other] One Apple task Launch Agents: [Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2020-03-29) [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2020-03-29) Launch Daemons: [Other] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2020-03-29) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-02-16) [Loaded] org.wireshark.ChmodBPF.plist (Wireshark Foundation, Inc. - installed 2020-01-15) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-16) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-16) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-04-13) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2020-02-16) User Login Items: [Not Loaded] 1Blocker Helper (App Store - installed 2020-04-04) Modern Login Item /Applications/1Blocker.app/Contents/Library/LoginItems/1Blocker Helper.app [Running] 1Password Extension Helper (AgileBits Inc. - installed 2020-02-28) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2020-02-28) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2020-03-31) Modern Login Item /Applications/Amphetamine.app/Contents/Library/LoginItems/AmphetamineLoginHelper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2019-11-15) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] BartenderStartAtLoginHelper (Surtees Studios Limited - installed 2019-11-15) Modern Login Item /Applications/Bartender 3.app/Contents/Library/LoginItems/BartenderStartAtLoginHelper.app [Loaded] CardhopLauncher (Flexibits Inc. - installed 2019-12-14) Modern Login Item /Applications/Cardhop.app/Contents/Library/LoginItems/CardhopLauncher.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-04-08) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-04-08) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-04-08) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Day One Helper (App Store - installed 2020-04-18) Modern Login Item /Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app [Running] 85C27NK92C.com.flexibits.fantastical2.mac.helper (App Store - installed 2020-04-04) Modern Login Item /Applications/Fantastical.app/Contents/Library/LoginItems/85C27NK92C.com.flexibits.fantastical2.mac.helper.app [Not Loaded] Flume Helper (Rafif Yalda - installed 2019-11-20) Modern Login Item /Applications/Flume.app/Contents/Library/LoginItems/Flume Helper.app [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-04-10) Modern Login Item /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app [Running] HyperSwitch (Christian Baumgart - installed 2019-12-21) Application /Applications/HyperSwitch.app [Loaded] Kiwi for Gmail Login Helper App Store (App Store - installed 2020-03-17) Modern Login Item /Applications/Kiwi for Gmail.app/Contents/Library/LoginItems/Kiwi for Gmail Login Helper App Store.app [Running] Magnet (App Store - installed 2020-02-08) Application /Applications/Magnet.app [Running] PopClip (App Store - installed 2019-12-17) Application /Applications/PopClip.app [Not Loaded] Autoupdate (Acqualia Software - installed 2020-04-19) Modern Login Item /Applications/Soulver 3.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-31) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] yoinkLoginStarterHelper (App Store - installed 2020-01-31) Modern Login Item /Applications/Yoink.app/Contents/Library/LoginItems/yoinkLoginStarterHelper.app Internet Plug-ins: ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-10) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-04-14) Safari Extensions: 1Blocker Button (App Store - installed 2020-04-04) 1Password (AgileBits Inc. - installed 2020-02-28) Block Ads (App Store - installed 2020-04-04) Block Adult Sites (App Store - installed 2020-04-04) Block Annoyances (App Store - installed 2020-04-04) Block Comments (App Store - installed 2020-04-04) Block Social Widgets (App Store - installed 2020-04-04) Block Trackers (App Store - installed 2020-04-04) Custom Rules (App Store - installed 2020-04-04) Day One Safari Extension (App Store - installed 2020-04-18) Folx (ELTIMA LLC - installed 2020-04-10) Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2020-01-11) Ghostery Lite Content Blocker - Network Filters (App Store - installed 2020-01-11) Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2020-01-11) Ghostery Lite Safari Extension (App Store - installed 2020-01-11) Grammarly for Safari (App Store - installed 2020-02-10) Honey (App Store - installed 2020-02-10) Open in IINA (HeChen LI - installed 2020-01-16) Regional Rules (App Store - installed 2020-04-04) Time Machine: Time Machine Not Configured! Performance: System Load: 1.88 (1 min ago) 1.98 (5 min ago) 1.84 (15 min ago) Nominal I/O speed: 3.29 MB/s File system: 13.07 seconds Write speed: 3129 MB/s Read speed: 3007 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 34.90 % (Apple) EtreCheckPro 7.98 % (Etresoft, Inc.) Activity Monitor 7.52 % (Apple) deleted 6.74 % (Apple) Little Snitch Network Monitor 4.68 % (Objective Development Software GmbH) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (13) 3.47 GB (Apple) EtreCheckPro 556 MB (Etresoft, Inc.) Kiwi for Gmail Helper (Renderer) (3) 399 MB (App Store) firefox 339 MB (Mozilla Corporation) Little Snitch Network Monitor 310 MB (Objective Development Software GmbH) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 27 MB / 10 MB (Apple) apsd 520 KB / 2 MB (Apple) biometrickitd 2 MB / 185 KB (Apple) UserEventAgent 361 KB / 499 KB (Apple) Mail 194 KB / 63 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 12 (Apple) Little Snitch Network Monitor 3 (Objective Development Software GmbH) Activity Monitor 2 (Apple) Extension 1 (App Store) cloudd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 50 MB Used RAM: 12.28 GB Cached files: 3.67 GB Available RAM: 3.72 GB Swap Used: 331 MB Software Installs (past 30 days): Install Date Name (Version) 2020-03-24 macOS Catalina 10.15.4 Update 2020-03-30 Xilisoft iPhone Ringtone Maker 3.2.13.20181119 (3.2.13.20181119) 2020-03-31 Amphetamine (5.0.2) 2020-03-31 Numbers (10.0) 2020-03-31 Pages (10.0) 2020-03-31 Keynote (10.0) 2020-04-04 Fantastical (3.0.9) 2020-04-04 1Blocker (3.3) 2020-04-07 DaVinci Resolve Panels Installer v1.3.2 (1.3.2) 2020-04-07 BlackmagicRaw_common 2020-04-07 DaVinci Resolve Studio (16.2) 2020-04-07 Twitter (8.16) 2020-04-09 macOS Catalina 10.15.4 Supplemental Update 2020-04-09 Gatekeeper Compatibility Data (1.0) 2020-04-09 MRTConfigData (1.58) 2020-04-10 Zoom (4.6.20041.0408) 2020-04-12 PDF Expert (2.5.4) 2020-04-17 XProtectPlistConfigData (2119) 2020-04-18 The Unarchiver (4.2.1) 2020-04-18 Pixelmator Pro (1.6.1) 2020-04-18 Xcode (11.4.1) 2020-04-18 Day One (4.11.1) 2020-04-19 The Witness Diagnostics Information (past 7-30 days): 2020-04-19 17:32:32 The Witness.app Hang Executable: ~/Documents/The Witness.app 2020-04-19 01:14:21 coreaudiod Crash Executable: /usr/sbin/coreaudiod Details: dyld3 mode 2020-04-19 01:00:23 DiskImageMounter.app High CPU Use Executable: /System/Library/CoreServices/DiskImageMounter.app 2020-04-18 23:15:26 Click Here To Install.app Crash Executable: /Volumes/S**************1/Click Here To Install.app 2020-04-18 21:39:05 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2020-04-18 13:13:04 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2020-04-15 20:25:19 com.apple.WebKit.Networking High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking End of report