EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-18 15:55:26 Download EtreCheckPro from https://etrecheck.com Runtime: 12:40 Performance: Poor Problem: Computer is too slow Major Issues:     Anything that appears on this list needs immediate attention.     No Time Machine backup - Time Machine backup not found.     Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     SSD too slow - SSD is showing poor performance.     Apps hanging - There have been numerous app hangs.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     System modifications - There are a large number of system modifications running in the background.     Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information:     MacBook Air (13-inch, Early 2015)     MacBook Air Model: MacBookAir7,2     1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core     4 GB RAM - Not upgradeable         BANK 0/DIMM0 - 2 GB DDR3 1600         BANK 1/DIMM0 - 2 GB DDR3 1600     Battery: Health = Normal - Cycle count = 291 Video Information:     Intel HD Graphics 6000 - VRAM: 1536 MB         Color LCD 1440 x 900 Drives:     disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)     Internal PCI 5.0 GT/s x4 Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 121.12 GB             disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 54.62 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 341 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)                 disk1s5 (APFS) [APFS Container] (Shared - 15.35 GB used)                     disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)                 disk1s6 - Update (APFS) (Shared - 860 KB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         121.12 GB (Shared - 54.62 GB used, 50.20 GB available, 48.99 GB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s2 - Preboot [APFS Preboot]         121.12 GB (Shared - 341 MB used, 48.99 GB free)         APFS         Mount point: /System/Volumes/Preboot     disk1s4 - VM [APFS VM]         121.12 GB (Shared - 1.07 GB used, 48.99 GB free)         APFS         Mount point: /System/Volumes/VM     disk1s5s1 - Macintosh HD [APFS Snapshot]         121.12 GB (Shared - 15.35 GB used, 50.20 GB available, 48.99 GB free)         APFS         Mount point: /         Read-only: Yes     disk1s6 - Update         121.12 GB (Shared - 860 KB used, 48.99 GB free)         APFS         Mount point: /System/Volumes/Update Network:     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en2: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 61 MB available System Software:     macOS Big Sur 11.3.1 (20E241)     Time since boot: About an hour Notifications:     com.paragon-software.ntfs.notification-agent.app         6 notifications Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple and Malwarebytes Unsigned Files:     Launchd: ~/Library/LaunchAgents/com.bittorrent.BitTorrent.plist         Executable: /Applications/BitTorrent.app     Launchd: /Library/LaunchDaemons/com.google.keystone.daemon.plist         Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.google.keystone.xpcservice.plist         Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost         Details: Exact match found in the legitimate list - probably OK     Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin     Plugin: /Library/Internet Plug-Ins/Silverlight.plugin     Apps: 1 Kernel Extensions:     /Library/Extensions         [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.4.19 - SDK 10.10) System Launch Agents:     [Not Loaded] 16 Apple tasks     [Loaded] 186 Apple tasks     [Running] 132 Apple tasks System Launch Daemons:     [Not Loaded] 36 Apple tasks     [Loaded] 194 Apple tasks     [Running] 130 Apple tasks     [Other] One Apple task Launch Agents:     [Other] com.google.keystone.agent.plist (? 1cd69a0f - installed 2020-10-20)     [Loaded] com.google.keystone.xpcservice.plist (? 2524b9b5 - installed 2020-10-20)     [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-12)     [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-11)     [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed )     [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-10-02)     [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2018-11-10)     [Other] com.teamviewer.teamviewer_desktop.plist (? efecefe3 - installed 2018-11-10) Launch Daemons:     [Not Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-01-28)     [Loaded] com.google.keystone.daemon.plist (? 7ec7b917 - installed 2020-10-20)     [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-17)     [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-12)     [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-12)     [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-11)     [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11)     [Running] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2021-05-01)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )     [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-12-31)     [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-01-01)     [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2018-10-02)     [Running] com.redgiant.service.plist (Red Giant Software - installed 2020-12-05)     [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11)     [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2018-11-10) User Launch Agents:     [Loaded] com.bittorrent.BitTorrent.plist (? 0 - installed 2017-01-26) User Login Items:     [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-12)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-12)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app     [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-05-18)         Modern Login Item         /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins:     Google Earth Web Plug-in: 7.1 (? - installed 2016-11-21)     Silverlight: 5.1.50901.0 (? - installed 2016-11-07) User Internet Plug-ins:     NPRoblox: 1, 2, 8, 25 (Roblox Corporation - installed 2017-05-16) Audio Plug-ins:     ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-10-06) Backup:     Time Machine Not Configured!     Auto backup: No     Destinations:         S***********************e [Local] (Last used)             Total size: 0 B             Total number of backups: 0 Performance:     System Load: 2.93 (1 min ago) 10.05 (5 min ago) 20.37 (15 min ago)     Nominal I/O speed: 0.56 MB/s     File system: 120.19 seconds (timed out)     Write speed: 262 MB/s     Read speed: 251 MB/s CPU Usage Snapshot:     Type Overall     System: 15 %     User: 27 %     Idle: 58 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     system_profiler (2) 56.14 % (Apple)     WindowServer 38.46 % (Apple)     trustd (4) 30.12 % (Apple)     EtreCheckPro 14.30 % (Etresoft, Inc.)     kernel_task 7.86 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     system_profiler (2) 503 MB (Apple)     EtreCheckPro 215 MB (Etresoft, Inc.)     Finder 64 MB (Apple)     com.apple.preference.security.remoteservice 56 MB (Apple)     Safari 54 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 2 MB / 233 KB (Apple)     trustd 43 KB / 3 KB (Apple)     rapportd 9 KB / 8 KB (Apple)     netbiosd 12 KB / 4 KB (Apple)     apsd 8 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     system_profiler (2) 19 (Apple)     WindowServer 14 (Apple)     trustd (4) 13 (Apple)     syspolicyd 4 (Apple)     bluetoothd 1 (Apple) Virtual Memory Information:     Physical RAM: 4 GB     Free RAM: 35 MB     Used RAM: 2.48 GB     Cached files: 1.49 GB     Available RAM: 1.52 GB     Swap Used: 0 B Software Installs (past 60 days):     Install Date Name (Version)     2021-03-23 Final Cut Pro (10.5.2)     2021-04-16 GarageBand (10.4.3)     2021-04-30 Final Cut Pro X Supplemental Content (1.0)     2021-04-30 Pro Video Formats (2.2.1)     2021-04-30 macOS 11.3 (11.3)     2021-05-05 macOS 11.3.1 (11.3.1)     2021-05-05 MRTConfigData (1.78)     2021-05-08 Logic Pro Trial (10.6.2)     2021-05-11 Microsoft AutoUpdate (4.35.21050901)     2021-05-17 XProtectPlistConfigData (2146)     2021-05-18 WhatsApp (2.2117.5) Clean up:     /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist         /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop         Executable not found     /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist         /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service         Executable not found     /Library/LaunchAgents/com.teamviewer.teamviewer.plist         /Applications/TeamViewer.app/Contents/MacOS/TeamViewer         Executable not found     /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist         /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer         Executable not found     /Library/LaunchAgents/com.google.keystone.agent.plist         /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent         Executable not found Diagnostics Information (past 7-30 days):     2021-05-18 14:49:31 Native Access.app - Hang (6 times)         Executable: /Applications/Native Access.app     2021-05-12 19:35:12 MuseScore 3.app - High CPU Use (2 times)         Executable: /Applications/MuseScore 3.app     2021-05-12 10:01:43 WindowServer - High CPU Use         Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer     2021-05-11 18:44:42 dasd - Crash         Executable: /usr/libexec/dasd         Details:             dyld3 mode End of report