Microsoft Windows 10 x64 Home Premium Edition (Build 19042) Dell Inc. Vostro 5471 iTunes 12.11.0.26 Store Package 12110.26.53016.0 FairPlay 2.14.46 Apple Mobile Device Driver 486.0.0.0 Apple iPod Driver 1.67.0.0 Bonjour 3.0.0.2 (765.20) Gracenote SDK 3.06.1.3084 Gracenote MusicID 3.06.1.3084 Gracenote Submit 3.06.1.3084 Gracenote DSP 3.06.1.3084 iTunes Serial Number 000002D5C370CBDC Current user is not an administrator. The current local date and time is 2021-03-23 19:50:11. iTunes is not running in safe mode. WebKit accelerated compositing is disabled. HDCP is supported. Core Media is supported. Display scaling 150.00 **** Runtime Libraries **** c:\windows\system32\ucrtbase.dll: 10.0.19041.789 c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.29231.0_x64__8wekyb3d8bbwe\vcruntime140_1.dll: 14.28.29231.0 c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.29231.0_x64__8wekyb3d8bbwe\msvcp140.dll: 14.28.29231.0 c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.29231.0_x64__8wekyb3d8bbwe\vcruntime140.dll: 14.28.29231.0 c:\windows\system32\msvcp110_win.dll: 10.0.19041.546 **** External Plug-ins Information **** Bonjour service 3.0.0.2 (765.20) is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {0CF9CAFA-3411-48A4-8D6F-AD12220D26DE} Description: Realtek PCIe GBE Family Controller IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 03:00:00 1970 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: Adapter Name: {3FE6DFAB-0198-4419-B83A-3FF202D99418} Description: TunnelBear Adapter V9 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 03:00:00 1970 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: Adapter Name: {C832AD83-D215-4C9A-8AF7-9FC5AFFB1171} Description: Kaspersky Security Data Escort Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 03:00:00 1970 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: Adapter Name: {F4FD1DE5-027E-4AF4-AA04-D599ECFA9C5D} Description: PdaNet Broadband Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 03:00:00 1970 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: Adapter Name: {07E5E4C1-FA90-4BDC-A87C-CC45F13B951A} Description: Intel(R) Dual Band Wireless-AC 3165 IP Address: 192.168.88.182 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.88.1 DHCP Enabled: Yes DHCP Server: 192.168.88.1 Lease Obtained: Tue Mar 23 19:48:30 2021 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: 192.168.88.1 176.118.130.2 10.10.10.10 Adapter Name: {94E721ED-F6DA-4E66-AF2B-DDAEDFB6D88F} Description: Microsoft Wi-Fi Direct Virtual Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 03:00:00 1970 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: Adapter Name: {CF6D38B2-B6F2-4955-9435-8E5A2E6963AA} Description: Microsoft Wi-Fi Direct Virtual Adapter #2 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: No DHCP Server: Lease Obtained: Thu Jan 1 03:00:00 1970 Lease Expires: Thu Jan 1 03:00:00 1970 DNS Servers: Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was successful. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2021-03-23 19:49:48. **** Device Connectivity Tests **** iPodService not found. AppleMobileDeviceProcess 486.0.2.23 is currently running. No Universal Serial Bus Controller found. No FireWire (IEEE 1394) Host Controller found. Connected Device Information: iPhone, iPhone XR running firmware version 14.5 Serial Number: ************* **** Device Sync Tests **** Sync tests completed successfully.