EtreCheckPro version: 6.5.6 (6F040) Report generated: 2022-01-16 15:37:09 Download EtreCheckPro from https://etrecheck.com Runtime: 3:08 Performance: Excellent Problem: Other problem Description: Nothing is accessible or active when running outside of safe mode afte r last Monterey update Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (15-inch, 2017) MacBook Pro Model: MacBookPro14,3 2.8 GHz Quad-Core Intel Core i7 (i7-7700HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 442 Video Information: Intel HD Graphics 630 - VRAM: 1536 MB Radeon Pro 555 - VRAM: 2 GB Color LCD (built-in) 3360 x 2100 Drives: disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 192.81 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 272 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s6 - Update (APFS) (Shared - 975 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 192.81 GB used, 44.84 GB available, 39.54 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 272 MB used, 39.54 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used, 39.54 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.75 GB used, 44.84 GB available, 39.54 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 975 KB used, 39.54 GB free) APFS Mount point: /System/Volumes/Update Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en10: USB 10/100/1000 LAN Interface en11: AX88179 USB 3.0 to Gigabit Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en9: iPad Interface en8: iPhone Interface bridge0: Thunderbolt Bridge Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Monterey 12.1 (21C52) Time since boot: Less than an hour Safe Mode: Enabled Notifications: Sonos S1 Controller.app 3 notifications OneDrive.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the legitimate list - probably OK Apps: 2 Old Applications: 13 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] AX88179_178A.kext - com.asix.driver.ax88179-178a (ASIX ELECTRONICS CORPORATION, 1.12.0 - SDK 10.10) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.13.0 - SDK 10.14) [Not Loaded] AppleRTL815XComposite109.kext - com.realtek.driver.AppleRTL815XComposite (Realtek Semiconductor Corp, 1.0.19 - SDK 10.9) [Not Loaded] AppleRTL815XEthernet109.kext - com.realtek.driver.AppleRTL815XEthernet (Realtek Semiconductor Corp, 1.0.19 - SDK 10.9) ~/Downloads/duet.app [Not Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (Duet, Inc., 2.1.4 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 201 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 186 Apple tasks [Running] 148 Apple tasks [Other] One Apple task Launch Daemons: [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-14) [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-20) [Not Loaded] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2019-05-13) [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-01-12) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-01-12) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-15) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-14) [Not Loaded] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2021-01-21) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-02) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-10-14) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-12-29) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-01-12) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-15) User Launch Agents: [Not Loaded] .plist (Microsoft Corporation - installed 2022-01-12) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-02) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.cisco.videoguard10.plist (? 0 - installed 2021-12-07) [Not Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2021-12-07) [Not Loaded] com.cisco.videoguard7.plist (? 0 - installed 2021-12-07) [Not Loaded] com.cisco.videoguard7.uninstall.plist (? 0 - installed 2021-12-07) [Not Loaded] com.cisco.videoguard9.plist (? 0 - installed 2021-12-07) [Not Loaded] com.cisco.videoguard9.uninstall.plist (? 0 - installed 2021-12-07) [Not Loaded] com.cisco.videoguardmonitor.plist (? 0 - installed 2021-12-07) [Not Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-04-06) [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-06) User Login Items: [Not Loaded] AmphetamineLoginHelper (App Store - installed 2021-05-31) Modern Login Item /Applications/Amphetamine.app [Not Loaded] HousepartyHelper (Life On Air, Inc - installed 2020-04-03) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app [Loaded] OneDrive (Microsoft Corporation - installed 2022-01-12) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-01-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-01-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2021-12-14) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-12-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-12-16) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] duet (Duet, Inc. - installed 2021-01-24) Application /Applications/duet.app [Loaded] Dropbox (Dropbox, Inc. - installed 2020-12-18) Application ~/.Trash/Dropbox.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-14) Backup: Time Machine Not Configured! Performance: System Load: 1.20 (1 min ago) 1.45 (5 min ago) 1.49 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 21.47 seconds Write speed: 749 MB/s Read speed: 2553 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.08 % (Etresoft, Inc.) WindowServer 11.10 % (Apple) kernel_task 0.72 % (Apple) bluetoothd 0.04 % (Apple) AMPDeviceDiscoveryAgent 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 2.19 GB (Apple) EtreCheckPro 693 MB (Etresoft, Inc.) Safari 455 MB (Apple) WindowServer 242 MB (Apple) Dock 120 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 647 KB / 250 KB (Apple) apsd 10 KB / 47 KB (Apple) trustd 49 KB / 8 KB (Apple) netbiosd 13 KB / 9 KB (Apple) rapportd 10 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) bluetoothd 0 (Apple) logd 0 (Apple) mDNSResponder 0 (Apple) sharingd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.20 GB Used RAM: 5.70 GB Cached files: 4.10 GB Available RAM: 10.30 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-12-12 Sky Go 2021-12-13 Unarchiver One (3.2) 2021-12-14 Slack (4.23.0) 2021-12-16 WhatsApp (2.2147.16) 2021-12-18 XProtectPlistConfigData (2153) 2021-12-19 macOS Monterey (12.1) 2021-12-19 Numbers (11.2) 2021-12-19 iMovie (10.3.1) 2021-12-19 Keynote (11.2) 2022-01-13 Microsoft Excel (16.57.22011101) 2022-01-13 Microsoft OneNote (16.57.22011101) 2022-01-15 Microsoft AutoUpdate (4.43.22011101) 2022-01-15 Microsoft Outlook (16.57.22011101) 2022-01-15 Microsoft PowerPoint (16.57.22011101) 2022-01-15 Microsoft Word (16.57.22011101) 2022-01-16 macOS 12.1 (12.1) 2022-01-16 MRTConfigData (1.85) 2022-01-16 macOS Big Sur (11.6.2) Diagnostics Information (past 7-30 days): 2022-01-16 15:26:19 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-01-16 14:43:51 mobileactivationd - Crash (44 times) Executable: /usr/libexec/mobileactivationd Details: libsystem_c.dylib: Error Domain=com.apple.MobileActivation.ErrorDomain Code=-1 "Data migration failed." UserInfo={NSLocalizedDescription=Dat a migration failed., NSUnderlyingError=0x7fe4a5406690 {Error Domain=co m.apple.MobileActivation.ErrorDomain Code=-1 "Failed to retrieve bridg eOS buildVersion." UserInfo={NSLocalizedDescription=Failed to retrieve bridgeOS buildVersion., NSUnderlyingError=0x7fe4a54065b0 {Error Domai n=com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to connect to bridgeOS." UserInfo={NSLocalizedDescription=Failed to connect to brid geOS.}}}}} 2022-01-16 13:17:26 ExternalQuickLookSatellite-x86_64 - Crash (14 times) Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/ExternalQuickLookSatellite-x86_64.xpc/Contents/MacOS/ExternalQuickLookSatellite-x86_64 Details: ExternalQuickLookSatellite-x86_64: qlmanage --diag 6571367.4305162805 6571367.4305162817 QuickLook: last threaded generator: com.getdropbox.dropbox.quicklook 2022-01-13 22:47:46 Bridge Kernel Panic End of report