EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-12 16:58:20 Download EtreCheckPro from https://etrecheck.com Runtime: 3:26 Performance: Good Problem: Other problem Description: System updates don’t work. Currently running 15.1.1 and software updat es run through the installer process and fail. Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (24-inch, 2023) Status: Supported iMac Model: Mac15,5 Apple M3 (m3) CPU: 8-core 16 GB RAM - Not upgradeable Video Information: Apple M3 iMac (built-in) 4480 x 2520 Drives: disk0 - APPLE SSD AP1024Z 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 0% used, 8.00 TB written, 100% health, 23 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (11 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (4 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (711.55 GB used) disk3s2 - Update (APFS) (45 MB used) disk3s3 (APFS) [APFS Container] (10.74 GB used) disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (10.74 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (7.52 GB used) disk3s5 - Recovery (APFS) [Recovery] (1.95 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.89 GB used) disk2s2 - Update (APFS) (2 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 11 MB Shared values Size: 524 MB Free: 498 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 498 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 4 MB Shared values Size: 524 MB Free: 498 MB disk3s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 711.55 GB Shared values Size: 994.66 GB Free: 262.65 GB Available: 315.46 GB disk3s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 45 MB Shared values Size: 994.66 GB Free: 262.65 GB disk3s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.74 GB Shared values Size: 994.66 GB Free: 262.65 GB Available: 315.46 GB disk3s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 7.52 GB Shared values Size: 994.66 GB Free: 262.65 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 994.66 GB Free: 262.65 GB Data [AFP] Server: W*********************************************************l Share: /Data Local user: w********n Remote user: w***********n Mount point: /Volumes/Data/ Options: nodev nosuid T******p [AFP] Server: g***********************************************l Share: /T******p Local user: w********n Remote user: T*********e Mount point: /Volumes/T******p/ Options: nodev nosuid USB: USB 3.1 bus USB 3.1 bus USB 3.1 bus Network: Interface usbmodem1444400: MT6229 Interface usbmodem1444402: MT6229 2 Interface en0: Ethernet Interface en7: HERO10 Black Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Interface en6: iPhone Screen sharing: Enabled System Software: macOS Sequoia 15.1.1 (24B91) Installed 2024-12-05 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Security Updates: Disabled Antivirus software: Sophos Screen sharing: Enabled Unsigned Files: Apps: 1 System Extensions: [Running] com.sophos.endpoint.scanextension - version 10.10.3 (Sophos - installed 2025-02-19) Application: /Applications/Sophos/Sophos Scan.app - version 10.10.3 (Sophos - installed 2025-02-19) Description: Scanning Services [Running] networkextension - version 10.10.3 (Sophos - installed 2025-02-19) Application: /Applications/Sophos/Sophos Network Extension.app - version 10.10.3 (Sophos - installed 2025-02-19) [Not Loaded] TransparentProxyTestExtension - version 10.10.3 (Sophos - installed 2025-02-19) Application: /Applications/Sophos/Tools/Sophos Transparent Proxy Test Tool.app - version 10.10.3 (Sophos - installed 2025-02-19) [Not Loaded] ContentFilterTestExtension - version 10.10.3 (Sophos - installed 2025-02-19) Application: /Applications/Sophos/Tools/Sophos Content Filter Test Tool.app - version 10.10.3 (Sophos - installed 2025-02-19) Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 13) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.4.0 - SDK 10.14) [Not Loaded] kudstplink.kext - tl.uds.netusb.controller (2.53 - SDK 10.9) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 205 Apple tasks [Running] 162 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 233 Apple tasks [Running] 190 Apple tasks Launch Daemons: [Not Loaded] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2024-12-14) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-03-22) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-04-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Running] com.qnap.qsoftwareupdater.plist (QNAP Systems, Inc. - installed 2024-12-03) Executable: /Library/PrivilegedHelperTools/com.qnap.qsoftwareupdater [Not Loaded] com.qnap.qsoftwareupdater.plist (QNAP Systems, Inc. - installed 2024-12-03) Executable: /Library/PrivilegedHelperTools/com.qnap.qsoftwareupdater [Other] com.siber.gs-server.plist (Not signed - installed 2024-07-24) Executable: /Applications/GoodSync.app/Contents/Resources/gs-server [Other] com.sibersystems.gsync-***.plist (Not signed - installed 2024-06-22) Command: /Applications/GoodSync.app/Contents/Resources/gsync /runner-service=(user) [Running] com.sophos.common.servicemanager.plist (Sophos - installed 2025-02-19) Executable: /Library/Sophos Anti-Virus/SophosServiceManager.app/Contents/MacOS/SophosServiceManager [Not Loaded] com.sophos.sophoscbr.plist (Sophos - installed 2023-10-16) Executable: /Library/SophosCBR/SophosCBR.bundle/Contents/MacOS/SophosCBR [Not Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-06-23) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-06-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Loaded] nukshtplink.plist (KCodes Corporation - installed 2023-09-27) Command: /Library/Extensions/kudstplink.kext/Contents/Resources/NetusbSocketHelper tl_uds_netusb_controller [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-03-22) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-03-22) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-19) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-21) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.sophos.home.ui.plist (Sophos - installed 2025-02-19) Executable: /Applications/Sophos/Sophos Home.app/Contents/MacOS/Sophos Home [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-06-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-06-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module Full [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz User Launch Agents: [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2025-02-18) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Not Loaded] com.hp.productresearch.plist (HP Inc. - installed 2025-02-18) Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research [Other] com.movavi.converteragent.startup.plist (Not signed - installed 2022-10-06) Command: /usr/bin/open '/Applications/Movavi Video Converter 22 Premium.app/Contents/MacOS/ConverterAgent.app' [Other] com.seagate.toolkit.plist (Not signed - installed 2021-04-13) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched User Login Items: [Not Loaded] SmartDaemon (Justin Johnson - installed 2024-12-14) Modern Login Item /Applications/Disk Drill.app/Contents/Library/LoginItems/SmartDaemon.app [Not Loaded] Garmin Express Service (Garmin International - installed 2025-01-21) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2025-01-21) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2025-01-21) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-03-11) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-03-11) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-11-15) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app Applications: 754 Apple apps 110 3rd party apps 54 x86-only apps One unsigned app App Extensions: Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] Fanny - /Applications/Fanny.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Plugins: [Loaded] Mimeo Photos - /Applications/Mimeo Photos.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck 3rd Party Preference panels: Toolkit (Seagate Technologies LLC - installed 2021-03-06) Backup: Time Machine information is limited without Full Disk Access Destinations: S*****e [Local] T******p [Network] (Last used) 18 local snapshots Oldest local snapshot: 2025-04-11 16:03:29 Last local snapshot: 2025-04-12 16:19:11 Performance: System Load: 34.51 (1 min ago) 20.44 (5 min ago) 8.59 (15 min ago) Nominal I/O usage: 0.01 MB/s File system: 9.66 seconds Write speed: 3085 MB/s Read speed: 1718 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.04 % (Etresoft, Inc.) WindowServer 6.70 % (Apple) com.apple.Safari.SafeBrowsing.Service 4.16 % (Apple) kernel_task 2.62 % (Apple) launchd 2.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.41 GB (Etresoft, Inc.) SophosScanD 488 MB (Not signed) Finder 206 MB (Apple) com.sophos.endpoint.scanextension 186 MB (Sophos) WindowServer 154 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 172 KB / 77 KB (Apple) SophosMcsAgentD 8 KB / 13 KB (Not signed) apsd 4 KB / 14 KB (Apple) SophosEventMonitor 12 KB / 3 KB (Not signed) nsurlsessiond 3 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) bluetoothd 0 (Apple) com.apple.DriverKit-AppleBCMWLAN 0 (Apple) com.sophos.endpoint.scanextension 0 (Sophos) ecosystemanalyticsd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 993 MB Used RAM: 7.51 GB Cached files: 7.52 GB Available RAM: 8.49 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-02-12 Microsoft Excel (16.95.25040241) - Installer 2025-02-12 Microsoft PowerPoint (16.95.25040241) - Installer 2025-02-12 Microsoft Word (16.95.25040241) - Installer 2025-02-18 Microsoft OneDrive (25.46.310) - Installer 2025-02-18 Microsoft OneDrive (25.46.310) - Installer 2025-02-25 Microsoft OneDrive (25.46.310) - Installer 2025-03-04 Microsoft OneDrive (25.46.310) - Installer 2025-03-13 Microsoft PowerPoint (16.95.25040241) - Installer 2025-03-13 Microsoft OneDrive (25.46.310) - Installer 2025-03-13 Microsoft Excel (16.95.25040241) - Installer 2025-03-13 Microsoft Word (16.95.25040241) - Installer 2025-03-19 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-19 Microsoft Excel (16.95.25040241) - Installer 2025-03-19 Microsoft PowerPoint (16.95.25040241) - Installer 2025-03-19 Microsoft Word (16.95.25040241) - Installer 2025-03-19 Microsoft OneDrive (25.46.310) - Installer 2025-03-21 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-25 Mimeo Photos (6.0.0) - App Store 2025-03-26 Microsoft OneDrive (25.46.310) - Installer 2025-04-02 Microsoft OneDrive (25.46.310) - Installer 2025-04-02 Microsoft Excel (16.95.25040241) - Installer 2025-04-02 Microsoft PowerPoint (16.95.25040241) - Installer 2025-04-02 Microsoft Word (16.95.25040241) - Installer 2025-04-05 Microsoft Excel (16.95.25040241) - Installer 2025-04-05 Microsoft PowerPoint (16.95.25040241) - Installer 2025-04-05 Microsoft Word (16.95.25040241) - Installer 2025-04-06 Keynote (14.4) - App Store 2025-04-06 Numbers (14.4) - App Store 2025-04-06 Pages (14.4) - App Store 2025-04-06 macOS Sequoia (15.4) - Software update 2025-04-09 Microsoft OneDrive (25.46.310) - Installer 2025-04-11 macOS Sequoia (15.2) - Software update Clean up: ~/Library/LaunchAgents/com.movavi.converteragent.startup.plist /Applications/Movavi Video Converter 22 Premium.app/Contents/MacOS/ConverterAgent.app Executable not found /Library/LaunchDaemons/com.sibersystems.gsync-***.plist /Applications/GoodSync.app/Contents/Resources/gsync Executable not found ~/Library/LaunchAgents/com.seagate.toolkit.plist /Applications/Toolkit.app/Contents/MacOS/Toolkit Executable not found /Library/LaunchDaemons/com.siber.gs-server.plist /Applications/GoodSync.app/Contents/Resources/gs-server Executable not found Diagnostics Information (past 60 days): 2025-04-12 09:50:43 launchservicesd Crash (2 times) Executable: /System/Library/CoreServices/launchservicesd 2025-04-09 14:54:56 mdwrite High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdwrite 2025-04-09 10:06:10 backupd High CPU Use (3 times) First occurrence: 2025-04-06 00:41:41 Executable: /System/Library/CoreServices/TimeMachine/backupd 2025-04-06 07:29:31 audiomxd High CPU Use Executable: /usr/libexec/audiomxd 2025-04-06 06:59:52 SophosUpdater.app High CPU Use Executable: /Library/Sophos Anti-Virus/SophosUpdater.app 2025-04-06 06:55:51 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd End of report