EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-07-29 11:57:41 Download EtreCheckPro from https://etrecheck.com Runtime: 4:56 Performance: Good Problem: Other problem Description: Update for Safari 14.1.2 not working Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.9 GHz Dual-Core Intel Core i7 (i7-3520M) CPU: 2-core 16 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 65 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 VA1913 series 1366 x 768 Drives: disk0 - WDC WDS100T2B0A-00SM50 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - m********** - Data (APFS) [APFS Virtual drive] (Shared - 819.05 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 28 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - m*********5 (APFS) (Shared - 11.33 GB used) disk2 - Seagate Expansion 4.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S*****e (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (1.97 TB used) Mounted Volumes: disk1s1 - m********** - Data [APFS Virtual drive] 1000.00 GB (Shared - 819.05 GB used, 209.73 GB available, 167.78 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1.07 GB used, 167.78 GB free) APFS Mount point: /private/var/vm disk1s5 - m*********5 1000.00 GB (Shared - 11.33 GB used, 209.73 GB available, 167.78 GB free) APFS Mount point: / Read-only: Yes disk2s2 - S*****e 4.00 TB (1.97 TB used, 2.03 TB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/S*****e Network: Interface en1: Wi-Fi 802.11 a/b/g/n Interface en0: Ethernet iCloud Quota: 1.80 TB available System Software: macOS Catalina 10.15.7 (19H1217) Time since boot: About 16 hours Configuration Files: /etc/hosts - Count: 1 Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intel.haxm.plist Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 13 Old Applications: 152 x86-only apps Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.14) /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.14) [Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.14) [Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.14) [Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.14) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Loaded] IOProxyFramebuffer.kext - com.frescologic.ProxyFramebuffer (1.5.1 - SDK 10.16) [Loaded] IOProxyVideoCard.kext - com.frescologic.ProxyVideoCard (1.5.1 - SDK 10.16) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.15.0 - SDK 10.14) [Loaded] intelhaxm.kext - com.intel.kext.intelhaxm (7.5.1 - SDK 10.9) [Loaded] MSMFramebuffer.kext - com.shapeservices.msm.driver.MSMFramebuffer (3.5 - SDK 10.13) [Loaded] MSMVideoDevice.kext - com.shapeservices.msm.driver.MSMVideoDevice (3.5 - SDK 10.13) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 171 Apple tasks [Running] 131 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 156 Apple tasks [Running] 141 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.avast.av.uninstaller.xpc.plist (AVAST Software a.s. - installed 2021-03-09) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-07-12) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-11-14) [Loaded] com.daisydiskapp.DaisyDiskStandAlone.AdminHelper.plist (Software Ambience Corp. - installed 2021-03-13) [Running] com.docker.vmnetd.plist (Docker Inc - installed 2021-07-14) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-02) [Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2019-05-27) [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2021-07-03) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-17) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-17) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-06-16) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-04-07) [Other] org.openvpn.client.plist (? 87400ed8 - installed 2020-07-03) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-10-18) Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-07-12) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-07-12) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-07-12) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-06-27) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-04-20) [Not Loaded] com.frescologic.fl2000_display-prelogin.plist (Fresco Logic, Inc. - installed 2021-03-16) [Running] com.frescologic.fl2000_display.plist (Fresco Logic, Inc. - installed 2021-03-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-02) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-02) [Running] com.logi.ghub.plist (Logitech Inc. - installed 2021-07-03) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-17) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-07-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? dce762f5 - installed 2021-04-07) [Running] jp.com.ELECOM.autorun.plist (ELECOM CO.,LTD. - installed 2021-01-14) User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-07-28) User Login Items: [Running] 1Password Extension Helper (App Store - installed 2021-06-15) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2021-06-15) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2021-05-23) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] DockerHelper (Docker Inc - installed 2021-07-09) Modern Login Item /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app [Running] OneDrive (Microsoft Corporation - installed 2021-07-17) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PostgresLoginHelper (Jakob Egger - installed 2021-02-11) Modern Login Item /Applications/Postgres.app/Contents/Library/LoginItems/PostgresLoginHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-07-12) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Running] HP Device Monitor (HP Inc. - installed 2020-07-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-07-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] SpeechSynthesisServer (Apple - installed 2021-05-25) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app [Running] Backup and Sync (Google, Inc. - installed 2021-06-18) Application ~/Applications/Backup and Sync.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2021-04-28) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-05-27) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-27) Safari Extensions: 1Password (App Store - installed 2021-06-15) 3rd Party Preference Panes: mousePane (ELECOM CO.,LTD. - installed 2019-12-12) Java (? - installed 2021-04-08) SwitchResX (Stephane Madrau - installed 2021-04-20) Backup: Time Machine information not available without Full Drive Access. 19 local snapshots Oldest local snapshot: 2021-07-28 12:12:40 Last local snapshot: 2021-07-29 10:55:45 Performance: System Load: 1.62 (1 min ago) 1.82 (5 min ago) 1.75 (15 min ago) Nominal I/O speed: 3.26 MB/s File system: 23.98 seconds Write speed: 105 MB/s Read speed: 257 MB/s CPU Usage Snapshot: Type Overall System: 16 % User: 14 % Idle: 70 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) backupd 41.02 % (Apple) WindowServer 24.48 % (Apple) deleted 13.72 % (Apple) EtreCheckPro 6.34 % (Etresoft, Inc.) kernel_task 6.27 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Brave Browser Helper (Renderer) (12) 1.56 GB (Brave Software, Inc.) com.apple.WebKit.WebContent (5) 1.26 GB (Apple) EtreCheckPro 672 MB (Etresoft, Inc.) Mail 457 MB (Apple) Brave Browser 356 MB (Brave Software, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) lghub_agent 20 MB / 28 MB (Logitech Inc.) synergyc 3 MB / 4 MB (Symless Ltd) mDNSResponder 6 MB / 843 KB (Apple) CalendarAgent 311 KB / 28 KB (Apple) exchangesyncd 307 KB / 19 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds_stores 10 (Apple) WindowServer 5 (Apple) deleted 5 (Apple) backupd 1 (Apple) System Information 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 403 MB Used RAM: 11.22 GB Cached files: 4.39 GB Available RAM: 4.78 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-07 DisplayLink Manager (5.7.120 (0)) 2021-06-07 fl2000_driver (1.5.1) 2021-06-09 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048) 2021-06-15 1Password 7 (7.8.6) 2021-06-16 Microsoft Teams (1.00.411161) 2021-06-18 TweetDeck (3.18) 2021-06-30 Adobe Acrobat DC (Continuous) (21.005.20048) 2021-07-12 Citrix Workspace (21.07.0) 2021-07-14 Microsoft AutoUpdate (4.37.21071101) 2021-07-14 Microsoft Excel (16.51.21071101) 2021-07-14 Microsoft PowerPoint (16.51.21071101) 2021-07-14 Microsoft Word (16.51.21071101) 2021-07-16 Epson Scanner Monitor (1.0.0) 2021-07-16 Epson Event Manager (2.51.85) Clean up: /Library/LaunchDaemons/org.openvpn.client.plist /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent Executable not found Diagnostics Information (past 7-30 days): 2021-07-28 12:22:27 ELECOM_Mouse_Util.app Crash (3 times) Executable: /Applications/Utilities/ELECOM_Mouse_Util.app 2021-07-28 12:09:28 Synergy.app Crash (2 times) Executable: /Applications/Synergy.app Details: abort() called ABORT -> Text Input Sources or Text Services Manager API is being call ed in two threads concurrently. If you are a UI application, you must call TIS/TSM API on the main thread. If you are a non-UI application ( such as a cmd-line tool or a launchagent that does not run an event lo op), you must not call TIS/TSM API from multiple threads concurrently. Directory /Library/Logs/DiagnosticReports is not accessible. Run as an administrator account to see more information. End of report