EtreCheckPro version: 6.8.7 (68068) Report generated: 2025-01-27 21:36:58 Download EtreCheckPro from https://etrecheck.com Runtime: 2:49 Performance: Excellent Problem: Computer is restarting Description: it restarts when i hold escape for more than half a second after press ing control+command+q Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. System extension blocked - There are system extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Low disk space - This computer is running low on free hard drive space. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M2, 2022) Status: Supported MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 129 Video Information: Apple M2 Color LCD 3420 x 2224 Drives: disk0 - APPLE SSD AP0256Z 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.20 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.20 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.84 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.04 GB used) disk3s4 - Update (APFS) (3 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (169.87 GB used) disk3s6 - VM (APFS) [APFS VM] (1.07 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.89 GB used) disk2s2 - Update (APFS) (2 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.20 GB Shared values Size: 245.11 GB Free: 54.95 GB Available: 67.78 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.84 GB Shared values Size: 245.11 GB Free: 54.95 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 245.11 GB Free: 54.95 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 169.87 GB Shared values Size: 245.11 GB Free: 54.95 GB Available: 67.78 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 245.11 GB Free: 54.95 GB USB: USB 3.1 bus USB Device - USB 2.0 Hub Lenovo - Lenovo Wireless Mouse Generic - Mass Storage Device USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Sequoia 15.2 (24C101) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Spotify.app/Contents/MacOS/Spotify Details: Gatekeeper bypass Running app: /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Details: Gatekeeper bypass Login Item: /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Apps: 7 System Extensions: [Running] com.obsproject.obs-studio.mac-camera-extension - version 30.2.3 (Wizards of OBS LLC - installed 2024-08-16) Application: /Applications/OBS.app - version 30.2.3 (Wizards of OBS LLC - installed 2024-08-16) Description: This Camera Extension enables virtual camera functionality in OBS Studio. [Waiting for authorization] ProtonVPN WireGuard - version 4.8.0 (ProtonVPN AG - installed 2024-11-27) Application: /Applications/ProtonVPN.app - version 4.8.0 (ProtonVPN AG - installed 2025-01-11) Kernel Extensions: /Library/Extensions [Not Loaded] ms_ntfs.kext - com.iboysoft.filesystems.ms_ntfs (4.5 - SDK 11) [Not Loaded] SRXDisplayCard.kext - com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.10) [Not Loaded] SRXFrameBufferConnector.kext - com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 236 Apple tasks [Running] 129 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 259 Apple tasks [Running] 164 Apple tasks Launch Daemons: [Not Loaded] com.bitgapp.eqmac.helper.plist (Bitgapp Ltd. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.bitgapp.eqmac.helper/Contents/MacOS/com.bitgapp.eqmac.helper [Not Loaded] com.iBoysoft.ntfshelperd.plist (Not signed - installed 2019-09-23) Executable: /Applications/iBoysoft NTFS for Mac.app/Contents/MacOS/ntfsassistantd.app/Contents/MacOS/ntfsassistantd [Not Loaded] com.kairos.awdltool.xpc.plist (Duet, Inc. - installed 2025-01-12) Executable: /Library/PrivilegedHelperTools/com.kairos.awdltool.xpc [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-10-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-10-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-07) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-07) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-10-09) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - Not found!) Launch Agents: [Not Loaded] com.canon.usa.EWCService.plist (Not signed - installed 2024-10-10) [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-10-08) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-10-08) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-10-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-10-09) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-20) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-01-07) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2024-10-14) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck User Launch Agents: [Not Loaded] com.epicgames.launcher.plist (Not signed - installed 2024-10-23) Command: /usr/bin/open '/Applications/Epic Games Launcher.app' --args -silent -launchcontext=boot [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-01-25) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-10-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-10-07) [Not Loaded] com.splashtop.wired-xdisplay.plist (Not signed - installed 2025-01-12) Command: /Applications/Splashtop XDisplay.app/Contents/MacOS/Splashtop XDisplay RunAtLogin [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2024-12-26) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-10-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-10-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2025-01-11) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Running] Auto Launcher Reverso (Theo Hoffenberg - installed 2024-10-13) Modern Login Item /Applications/Reverso.app/Contents/Library/LoginItems/Auto Launcher Reverso.app [Loaded] StartUpHelper (Not signed - installed 2025-01-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 732 Apple apps 126 3rd party apps 24 x86-only apps 5 unsigned apps App Extensions: Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Notification providers: [Loaded] Allen-Digital-iOS-NotificationService - /Applications/ALLEN.app [Loaded] ServiceExtension - /Applications/WhatsApp.app Photo editing extensions: [Loaded] Edit in PhotoScape X - /Applications/PhotoScapeX.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app QuickLook Previews: [Not Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: JavaAppletPlugin: Java 8 Update 431 build 10 (? - installed 2024-11-04) Audio Plug-ins: eqMac: 2.6.0 (Bitgapp Ltd. - installed 2024-12-07) CoreMediaIO Plug-ins: EOSWebcamUtility: 1.3.16.0 (Canon U.S.A., Inc. - installed 2024-10-10) EOSWebcamUtility_x86_64: 1.3.16.0 (Canon U.S.A., Inc. - installed 2024-10-10) 3rd Party Preference panels: Java (? - installed 2024-09-30) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.67 (1 min ago) 2.38 (5 min ago) 3.80 (15 min ago) Nominal I/O usage: 10.36 MB/s File system: 8.55 seconds Write speed: 999 MB/s Read speed: 1018 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 32.98 % (Etresoft, Inc.) kernel_task 32.97 % (Apple) com.apple.WebKit.WebContent (13) 21.98 % (Apple) WindowServer 21.24 % (Apple) Safari 12.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (13) 880 MB (Apple) Discord PTB Helper (Renderer) 108 MB (Discord, Inc.) EtreCheckPro 107 MB (Etresoft, Inc.) Safari 94 MB (Apple) com.apple.WebKit.Networking (5) 76 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 21 MB / 759 KB (Apple) mDNSResponder 528 KB / 482 KB (Apple) kdeconnectd 217 KB / 0 B (K Desktop Environment e.V.) apsd 6 KB / 116 KB (Apple) Arc 110 KB / 11 KB (The Browser Company of New York Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) corespeechd 4 (Apple) Safari 3 (Apple) Discord PTB Helper (Renderer) 1 (Discord, Inc.) coreaudiod 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 62 MB Used RAM: 7.00 GB Cached files: 964 MB Available RAM: 1.00 GB Swap Used: 446 MB Software Installs (past 60 days): Install Date Name (Version) 2024-12-05 iMovie (10.4.3) 2024-12-15 Command Line Tools for Xcode (16.2) 2024-12-15 RosettaUpdateAuto (1.0.0.0.1.1733569445) 2024-12-15 macOS 15.2 (15.2) 2024-12-15 Pages (14.3) 2024-12-15 Numbers (14.3) 2024-12-15 Keynote (14.3) 2024-12-19 XProtectCloudKitUpdate (5284) 2024-12-19 XProtectPayloads (149) 2024-12-23 ‎WhatsApp (24.25.79) 2025-01-07 Microsoft AutoUpdate (4.77.24121924) 2025-01-12 Splashtop Wired Extended Display (1.0) 2025-01-14 华为手机助手 (13.0.300) 2025-01-15 Microsoft OneNote (16.93.25011212) 2025-01-15 XProtectPlistConfigData (5285) 2025-01-16 Microsoft PowerPoint (16.93.25011212) 2025-01-16 Microsoft Word (16.93.25011212) 2025-01-21 DaVinci Resolve (19.1.3) 2025-01-22 Microsoft Excel (16.93.25011917) 2025-01-22 Microsoft Outlook (16.93.25011917) Clean up: ~/Library/LaunchAgents/com.splashtop.wired-xdisplay.plist /Applications/Splashtop XDisplay.app/Contents/MacOS/Splashtop XDisplay Executable not found /Library/LaunchDaemons/com.iBoysoft.ntfshelperd.plist /Applications/iBoysoft NTFS for Mac.app/Contents/MacOS/ntfsassistantd.app/Contents/MacOS/ntfsassistantd Executable not found ~/Library/LaunchAgents/com.epicgames.launcher.plist /Applications/Epic Games Launcher.app Executable not found Diagnostics Information (past 60 days): 2025-01-27 20:43:21 Kernel Panic (12 times) First occurrence: 2025-01-20 17:23:41 Details: panic(cpu 2 caller 0xfffffe003132fdac): DCP PANIC - ASSERT!AppleDCPDPT XPowerController.cpp:564 No device added after powering on the rails. HPD=0 - dcpav(27) Panicked task 0xfffffe24cd359d38: 0 pages, 539 threads: pid 0: kernel_ task 2025-01-27 10:25:58 kdeconnectd Crash (3 times) First occurrence: 2025-01-21 20:44:12 Executable: /Applications/kdeconnect-indicator.app 2025-01-27 09:24:21 WallpaperVideoExtension Crash Executable: /System/Library/ExtensionKit/Extensions/WallpaperVideoExtension.appex/Contents/MacOS/WallpaperVideoExtension Details: libdispatch.dylib: API MISUSE: Resurrection of an object 2025-01-20 17:25:22 StartUpHelper Crash Executable: /Applications/Spotify.app End of report