EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-08 16:23:38 Download EtreCheckPro from https://etrecheck.com Runtime: 4:38 Performance: Good Problem: Computer is too slow Description: Running just one program at a time is very slow. OS is updated as high as available. Trash is empty, unused applications are deleted. Not mu ch space is used. Major Issues: Anything that appears on this list needs immediate attention. Malware - Malware detected. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (13-inch, Early 2015) Status: Obsolete MacBook Air Model: MacBookAir7,2 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 103 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (63.92 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (331 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1 MB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 63.92 GB Shared values Size: 250.79 GB Free: 169.85 GB Available: 172.88 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 331 MB Shared values Size: 250.79 GB Free: 169.85 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 250.79 GB Free: 169.85 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 250.79 GB Free: 169.85 GB Available: 172.88 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 250.79 GB Free: 169.85 GB USB: USB 3.0 bus Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.6 (21H1320) Installed 2025-03-13 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Malware: Login Item: ~/Applications/BeAware.app Reason: Malware name match Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Running app: ~/Applications/BeAware.app/Contents/MacOS/BeAware Details: Gatekeeper bypass Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Apps: 4 System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 203 Apple tasks [Running] 138 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 189 Apple tasks [Running] 149 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2025-02-24) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2025-02-24) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-01-17) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-05-07) Executable: /macOS Install Data/Locked Files/cleanup_installer [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2017-09-08) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2025-02-24) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-01-17) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-02-24) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot User Launch Agents: [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-04-08) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-04-08) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-04-03) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-21) [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-04-02) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-01-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-01-07) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2025-03-31) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2024-05-25) Modern Login Item /Applications/Amphetamine.app [Running] Dropbox (Dropbox, Inc. - installed 2025-04-03) Application /Applications/Dropbox.app [Loaded] StartUpHelper (Spotify - installed 2018-08-20) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] BeAware (Not signed - installed 2019-03-29) Application ~/Applications/BeAware.app Applications: 424 Apple apps 91 3rd party apps 52 x86-only apps 4 unsigned apps App Extensions: Finder sync extensions: [Loaded] Dropbox Finder Extension - /Applications/Dropbox.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: [Loaded] ABP - /Applications/Adblock Plus.app Safari extensions: [Loaded] ABP Control Panel - /Applications/Adblock Plus.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-08-22) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2021-08-22) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-01-17) SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.07 (1 min ago) 2.35 (5 min ago) 4.08 (15 min ago) Nominal I/O usage: 1.22 MB/s File system: 70.58 seconds Write speed: 879 MB/s Read speed: 1455 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 9.80 % (Apple) EtreCheckPro 4.68 % (Etresoft, Inc.) kernel_task 2.35 % (Apple) apsd 2.06 % (Apple) Spotify Helper (3) 1.80 % (Spotify) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (3) 723 MB (Apple) EtreCheckPro 651 MB (Etresoft, Inc.) Dropbox (3) 375 MB (Dropbox, Inc.) Creative Cloud UI Helper (Renderer) 345 MB (Adobe Inc.) Safari 149 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) rapportd 773 KB / 16 KB (Apple) CalendarAgent 152 KB / 116 KB (Apple) mDNSResponder 163 KB / 79 KB (Apple) Dropbox 35 KB / 52 KB (Dropbox, Inc.) exchangesyncd 72 KB / 13 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) CalNCService 5 (Apple) Spotify Helper (3) 1 (Spotify) accountsd 0 (Apple) Spotify 0 (Spotify) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 123 MB Used RAM: 4.98 GB Cached files: 2.90 GB Available RAM: 3.02 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-02-24 Adobe Acrobat Reader (24.001.20643) (24.001.20643) - Installer 2025-02-24 XProtectPlistConfigData (5287) - Software update 2025-02-24 ARMDCAgentInstaller (1.0.0) - Installer 2025-02-27 Adobe Acrobat Reader (24.005.20421) (24.005.20421) - Installer 2025-03-03 XProtectPlistConfigData (5288) - Software update 2025-03-12 Adobe Acrobat (Continuous) (24.005.20421) - Installer 2025-03-13 Adblock Plus (2.2.19) - App Store 2025-03-13 XProtectPayloads (151) - Software update 2025-03-13 XProtectPlistConfigData (5290) - Software update 2025-03-13 macOS 12.7.6 (12.7.6) - Software update 2025-03-13 Adobe Acrobat Reader (25.001.20432) (25.001.20432) - Installer 2025-03-24 Safari (17.6) - Software update 2025-03-24 Adobe Acrobat (25.001.20432) (25.001.20432) - Installer 2025-03-24 Mactracker (7.13.5) - App Store 2025-03-31 Adobe Acrobat (25.001.20438) (25.001.20438) - Installer 2025-04-02 XProtectPlistConfigData (5292) - Software update 2025-04-03 Adobe Acrobat Reader (25.001.20438) (25.001.20438) - Installer Clean up: /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found Diagnostics Information (past 60 days): 2025-04-07 18:29:03 Adobe Acrobat.app High CPU Use Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app 2025-04-06 18:07:49 com.apple.WebKit.WebContent High CPU Use (5 times) First occurrence: 2025-04-03 18:54:54 Details: Safari End of report