EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-14 18:02:19 Download EtreCheckPro from https://etrecheck.com Runtime: 6:01 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Heavy network usage - This computer has recently restarted and has high network usage. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2018-2019) MacBook Pro Model: MacBookPro15,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 32 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2400 Battery: Health = Normal - Cycle count = 489 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Radeon Pro 560X - VRAM: 4 GB Color LCD (built-in) 3360 x 2100 BenQ SW271 6016 x 3384 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 418.22 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 335 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 611 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 25 KB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) disk2 - SanDisk Extreme SSD 2.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk2s1 - 2**0 (Journaled HFS+) 2.00 TB (1.29 TB used) disk3 - Generic STORAGE DEVICE 7.86 GB External USB 480 Mbit/s USB disk3s1 (MS-DOS FAT32) 7.86 GB (2.33 GB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 499.96 GB (Shared - 418.22 GB used, 86.81 GB available, 65.70 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 335 MB used, 65.70 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 25 KB used, 65.70 GB free) APFS Mount point: /System/Volumes/VM disk1s5 [APFS Container] 499.96 GB (Shared - 15.05 GB used, 65.70 GB free) APFS Mount point: /private/tmp/msu-target-eAeXge58 Encrypted Partitions: disk1s5s1 disk1s5s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.05 GB used, 86.81 GB available, 65.70 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.96 GB (Shared - 2 MB used, 65.70 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - 2**0 2.00 TB (1.29 TB used, 709.59 GB available, 709.54 GB free) Journaled HFS+ Mount point: /Volumes/2**0 Owners enabled: No disk3s1 7.86 GB (2.33 GB used, 5.52 GB free) MS-DOS FAT32 Mount point: /Volumes/Untitled Read-only: Yes disk4s1 - T*************************2 10 MB (3 MB used, 7 MB free) Mac OS Extended Disk Image Mount point: /Volumes/T*************************2 Owners enabled: No Read-only: Yes Network: Interface en5: Thunderbolt Ethernet Interface en8: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface utun1: NordVPN NordLynx iCloud Quota: 128.21 GB available System Software: macOS Big Sur 11.2.1 (20D74) Time since boot: About 2 hours Notifications: EtreCheckPro.app one notification NordVPN IKE.app 13 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly adware Apps: 3 Kernel Extensions: /Applications/Volta.app [Not Loaded] Driver.kext - com.gmathews.volta.driver (1.0 - SDK 10.14) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Loaded] EnergyDriver.kext - com.intel.driver.EnergyDriver (3.7.0 - SDK 10.14) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 174 Apple tasks [Running] 139 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 142 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-07) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-08) [Running] com.logi.ghub.plist (Logitech Inc. - installed 2021-06-11) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-01-18) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-01-18) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-01-18) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-07) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-24) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-06-03) [Running] com.gmathews.volta.helper.plist (Gary Mathews - installed 2021-04-05) [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2021-06-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-06-08) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-04-29) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-04-29) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-01-18) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-03-30) User Login Items: [Not Loaded] AdGuard Login Helper (App Store - installed 2021-05-19) Modern Login Item /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-06-09) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] Launch Nikon Message Center 2 (NIKON CORPORATION - installed 2021-03-11) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Not Loaded] NordVPNLauncher (App Store - installed 2021-06-13) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2021-01-31) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Loaded] RunCatLauncher (App Store - installed 2021-06-08) Modern Login Item /Applications/RunCat.app/Contents/Library/LoginItems/RunCatLauncher.app [Not Loaded] TheineLauncher (App Store - installed 2021-03-14) Modern Login Item /Applications/Theine.app/Contents/Library/LoginItems/TheineLauncher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-06-08) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-09) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-07) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-09) Audio Plug-ins: ACE: 11.7.0 (Rogue Amoeba Software, LLC - installed 2021-06-09) Safari Extensions: AdGuard (App Store - installed 2021-05-19) AdGuard Custom (App Store - installed 2021-05-19) AdGuard Other (App Store - installed 2021-05-19) AdGuard Privacy (App Store - installed 2021-05-19) AdGuard Safari Icon (App Store - installed 2021-05-19) AdGuard Security (App Store - installed 2021-05-19) AdGuard Social (App Store - installed 2021-05-19) AdvancedBlocking (App Store - installed 2021-05-19) 3rd Party Preference Panes: WacomTablet (Wacom Technology Corp. - installed 2021-01-18) Backup: Time Machine information not available without Full Drive Access. 9 local snapshots Oldest local snapshot: 2021-06-13 18:03:42 Last local snapshot: 2021-06-14 17:33:00 Performance: System Load: 17.64 (1 min ago) 7.36 (5 min ago) 4.24 (15 min ago) Nominal I/O speed: 23.18 MB/s File system: 16.47 seconds Write speed: 1495 MB/s Read speed: 2513 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 71.14 % (? - /private/var/db/com.apple.xpc.roleaccountd.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777220.27118911.xpc/Contents/MacOS) system_profiler (2) 46.50 % (Apple) WindowServer 10.74 % (Apple) trustd (4) 8.60 % (Apple) EtreCheckPro 6.56 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) QuickLookSatellite (2) 4.23 GB (Apple) EtreCheckPro 1016 MB (Etresoft, Inc.) system_profiler (2) 848 MB (Apple) QuickLookUIService (3) 834 MB (Apple) WindowServer 501 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) NordLynx 7.69 GB / 569 MB (App Store) lghub_agent 2 MB / 7 MB (Logitech Inc.) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 1 MB / 615 KB (Apple) biometrickitd 236 KB / 49 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 35 (? - /private/var/db/com.apple.xpc.roleaccountd.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777220.27118911.xpc/Contents/MacOS) WindowServer 7 (Apple) Intel Power Gadget 1 (Intel Corporation Apps) backupd-helper 1 (Apple) opendirectoryd 1 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 4.75 GB Used RAM: 19.37 GB Cached files: 7.87 GB Available RAM: 12.63 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-19 Adobe Acrobat DC (21.001.20149) (21.001.20149) 2021-05-04 CleanMyDrive 2 (2.2.0) 2021-05-05 Mobile Device (1.0.0.0) 2021-05-13 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-05-19 AdGuard for Safari (1.9.13) 2021-06-05 CleanMyMac X (4.8.4) 2021-06-08 RunCat (9.2.1) 2021-06-08 Numbers (11.1) 2021-06-08 WhatsApp (2.2119.6) 2021-06-08 Pages (11.1) 2021-06-08 The Unarchiver (4.3.3) 2021-06-09 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-09 Ricoh_PS_Printers_Vol3_EXP_LIO Driver (3.9.0.0) 2021-06-11 Battery Monitor (2.4.8) 2021-06-13 NordVPN IKE (6.4.2) Diagnostics Information (past 7-30 days): 2021-06-14 16:50:20 com.apple.WebKit.WebContent High CPU Use (8 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-06-14 13:27:49 Adobe Bridge 2021.app High CPU Use (9 times) Executable: /Applications/Adobe Bridge 2021/Adobe Bridge 2021.app 2021-06-14 13:06:22 lghub.app High CPU Use (8 times) Executable: /Applications/lghub.app Details: terminating with uncaught exception of type std::range_error: wstring_ convert: from_bytes error abort() called 2021-06-14 12:38:03 Elgato Video Capture.app High CPU Use Executable: /Applications/Elgato Video Capture.app 2021-06-09 12:39:02 routined High CPU Use Executable: /usr/libexec/routined 2021-06-08 13:11:09 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-06-08 12:33:08 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2021-06-08 09:49:48 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-06-07 19:43:03 RunCat.app Crash Executable: /Applications/RunCat.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[RunCatLauncher.AppDelegate terminate:]: unrecognized selector sent to instance 0x7fa42ac07fd0' terminating with uncaught exception of type NSException abort() called End of report