EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-06 23:40:02 Download EtreCheckPro from https://etrecheck.com Runtime: 2:47 Performance: Excellent Problem: Computer is restarting Description: My MacBook has problems booting up 70 % of the time. It mostly happens when the battery is below 50 %. It sometimes comes up with a kernel p anic report and sometimes my MacBook wonâ t even startup because of the question mark with a folder error. I need to turn it on multiple time s before it begins to work properly again. Iâ ve reset MacOS, NVRAM and all the solutions I have tried doesnâ t work. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 30 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0128J 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 7 volumes) disk1s1 - S******************a (APFS) (Shared - 745 KB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 571 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 2.20 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 - S************* - Data (APFS) [APFS Virtual drive] (Shared - 25.41 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk1s7 (APFS) [APFS Container] (Shared - 15.69 GB used) disk1s7s1 - S***********) (APFS) [APFS Snapshot] (Shared - 15.69 GB used) Mounted Volumes: disk1s1 - S******************a 121.02 GB (Shared - 745 KB used, 77.01 GB free) APFS Mount point: /Volumes/S******************a disk1s2 - Preboot [APFS Preboot] 121.02 GB (Shared - 571 MB used, 77.01 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 121.02 GB (Shared - 1 MB used, 77.01 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - S************* - Data [APFS Virtual drive] 121.02 GB (Shared - 25.41 GB used, 78.29 GB available, 77.01 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s6 - Update 121.02 GB (Shared - 3 MB used, 77.01 GB free) APFS Mount point: /System/Volumes/Update disk1s7s1 - S***********) [APFS Snapshot] 121.02 GB (Shared - 15.69 GB used, 78.29 GB available, 77.01 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.0.1 (21A559) Time since boot: Less than an hour Notifications: Google Chrome Helper (Alerts).app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 Old Applications: 6 x86-only apps System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 198 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 192 Apple tasks [Running] 140 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2021-11-02) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-11-02) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-11-02) User Login Items: [Not Loaded] LoginHelper (App Store - installed 2021-11-02) Modern Login Item /Applications/Battery Health 2.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2021-11-17) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2021-11-17) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-11-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2021-11-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Backup: Time Machine Not Configured! Performance: System Load: 2.26 (1 min ago) 4.28 (5 min ago) 2.71 (15 min ago) Nominal I/O speed: 0.19 MB/s File system: 29.93 seconds Write speed: 712 MB/s Read speed: 1173 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.50 % (Etresoft, Inc.) WindowServer 8.66 % (Apple) kernel_task 2.02 % (Apple) Google Chrome Helper (Renderer) (7) 1.32 % (Google, Inc.) Google Chrome 0.38 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (7) 727 MB (Google, Inc.) EtreCheckPro 590 MB (Etresoft, Inc.) kernel_task 306 MB (Apple) Google Chrome 262 MB (Google, Inc.) mds_stores 133 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 52 KB / 36 KB (Apple) trustd 25 KB / 4 KB (Apple) apsd 8 KB / 13 KB (Apple) rapportd 6 KB / 5 KB (Apple) syspolicyd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome 0 (Google, Inc.) mdworker_shared (8) 0 (Apple) bluetoothd 0 (Apple) Google Chrome Helper (Renderer) (7) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 28 MB Used RAM: 4.83 GB Cached files: 3.14 GB Available RAM: 3.17 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-11-02 macOS 12.0.1 (12.0.1) 2021-11-02 Core Services Application Configuration Data 12.0 (120.72) 2021-11-02 XProtectPlistConfigData (2151) 2021-11-02 Messenger (97.11.116) 2021-11-02 Flappy Golf 2 (2.0.8) 2021-11-02 Battery Health 2 (1.93) 2021-11-02 Malwarebytes for Mac 2021-11-10 MRTConfigData (1.85) 2021-11-17 CleanMyMac-MAS (4.9.1) 2021-11-17 "Malwarebytes for Mac Uninstaller" (1.0) 2021-11-29 Logger Pro 3.8.6.2 (3.16.2) 2021-11-29 Logger Pro 3.16.2 (3.16.2) 2021-12-02 Command Line Tools for Xcode (13.0) 2021-12-02 Command Line Tools beta 4 for Xcode (13.0) Diagnostics Information (past 7-30 days): 2021-12-06 23:31:17 Kernel Panic (4 times) End of report