EtreCheck version: 5.2 (5C006) Report generated: 2019-05-15 10:58:08 Download EtreCheck from https://etrecheck.com Runtime: 22:37 Performance: Poor Problem: Computer is too slow Description: All apps open slowly, some taking a minute or more to open. Downloadi ng from the internet is slow. Occasionally the computer freezes requi ring a reboot. Major Issues:     Anything that appears on this list needs immediate attention.     Failing hard drive - This machine has an older, mechanical hard disk that appears to be failing. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Heavy network usage - This machine has recently restarted and has high network usage.     Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.     32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information:     iMac (Retina 4K, 21.5-inch, 2017)     iMac Model: iMac18,2     1 3 GHz Intel Core i5 (i5-7400) CPU: 4-core     8 GB RAM - Upgradeable         BANK 0/DIMM0 - 4 GB DDR4 2400  ok         BANK 1/DIMM0 - 4 GB DDR4 2400  ok Video Information:     Radeon Pro 555 - VRAM: 2 GB         iMac 4096 x 2304         SAMSUNG 1366 x 768 Drives:     disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)     Internal SATA 3 Gigabit Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 1000.00 GB             disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)                 disk1s1 - Macintosh HD (APFS) (Shared - 715.99 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 523 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) Mounted Volumes:     disk1s1 - Macintosh HD 1000.00 GB (279.06 GB free)         APFS         Mount point: /     disk1s4 - VM [APFS VM] (Shared - 4.29 GB used)         APFS         Mount point: /private/var/vm Network:     Interface en0: Ethernet     Interface en5: iPhone     Interface en1: Wi-Fi         802.11 a/b/g/n/ac     Interface en4: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 1.72 TB available System Software:     macOS Mojave 10.14.4 (18E226)     Time since boot: Less than an hour Configuration Files:     File /etc/sudoers size: Found 2157 B but expected 1563 B Notifications:              5 notifications     /Applications/Dashlane.app         one notification     /Applications/Safari.app         10 notifications     /Applications/Google Chrome.app         one notification     /Applications/Speedtest.app         one notification Security:     Gatekeeper: Enabled     System Integrity Protection: Enabled Unsigned Files:     Launchd: /Library/LaunchAgents/com.stellar.ScheduledFreeSpaceWiping.plist         Executable: /Applications/StellarDriveToolBox.app/Contents/MacOS/StellarDriveToolBox.app/Contents/MacOS/StellarDriveToolBox ScheduledFreeSpaceWiping         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.stellar.StellarSmart.plist         Executable: /Applications/StellarDriveToolBox.app/Contents/MacOS/StellarDriveToolBox.app/Contents/MacOS/StellarDriveToolBox ScheduledSmart         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist         Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.stellar.SpeedUpMacLauncher.plist         Executable: /Applications/StellarDriveToolBox.app/Contents/MacOS/StellarDriveToolBox.app/Contents/MacOS/StellarDriveToolBox SpeedUpMacLauncher         Details: Exact match found in the whitelist - probably OK 32-bit Applications:     91 32-bit apps Kernel Extensions:     /Applications/Boom 2 2.app         [Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)     /Applications/Parallels Desktop.app         [Not Loaded] prl_hypervisor.kext (Parallels, Inc., 10.1.4 28883 - SDK 10.7)         [Not Loaded] prl_netbridge.kext (Parallels, Inc., 10.1.4 28883 - SDK 10.7)         [Not Loaded] prl_usb_connect.kext (Parallels, Inc., 10.1.4 28883 - SDK 10.7)         [Not Loaded] prl_vnic.kext (Parallels, Inc., 10.1.4 28883 - SDK 10.7)     /Applications/TechTool Pro 8.app         [Not Loaded] spdKernel.kext (Micromat, Inc., 1.0 - SDK 10.11)         [Not Loaded] spdKernel_10.8.kext (Micromat, Inc., 1.0 - SDK 10.11)     /Applications/Toast 11 Titanium/Spin Doctor.app         [Not Loaded] Terminus.kext (4)     /Applications/Toast 11 Titanium/Toast Titanium.app         [Not Loaded] RoxioBluRaySupport.kext (1.1.6)         [Not Loaded] TDIXController.kext (2.0)     /Library/Extensions         [Not Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 14.2.288 - SDK 10.5)         [Not Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)         [Loaded] TACC.kext (TechSmith Corporation, 1.0.3 - SDK 10.10)     /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns         [Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)         [Not Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.5)         [Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4) Startup Items:     TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper System Launch Agents:     [Not Loaded] 16 Apple tasks     [Loaded] 168 Apple tasks     [Running] 117 Apple tasks System Launch Daemons:     [Not Loaded] 38 Apple tasks     [Loaded] 186 Apple tasks     [Running] 111 Apple tasks Launch Agents:     [Loaded] com.stellar.ScheduledFreeSpaceWiping.plist (? 9b38d542 - installed 2018-12-17)     [Loaded] com.stellar.SpeedUpMacLauncher.plist (? 1447ad6e - installed 2018-12-17)     [Loaded] com.stellar.StellarSmart.plist (? 84b32b0a - installed 2018-12-17) Launch Daemons:     [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) User Launch Agents:     [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2019-05-01)     [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-15)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-15) User Login Items:     Boom2Daemon (Global Delight Technologies Pvt. Ltd - installed 2019-03-21)         (Modern Login Item - /Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app)     DashlaneAgent (Dashlane - installed 2019-04-02)         (Modern Login Item - /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app)     DashlaneAutoStartHelper (Dashlane - installed 2019-04-02)         (Modern Login Item - /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app)     SnagitHelper (TechSmith Corporation - installed 2018-10-10)         (Modern Login Item - /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app) Internet Plug-ins:     FlashPlayer-10.6: 32.0.0.156 (Adobe Systems, Inc. - installed 2019-04-05)     Flash Player: 32.0.0.156 (Adobe Systems, Inc. - installed 2019-04-05) User Internet Plug-ins:     WebEx64: 1.1.0 (? - installed 2017-07-11) Audio Plug-ins:     AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-04-03)     BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-04-03)     AirPlay: 2.0 (Apple - installed 2019-04-03)     AppleAVBAudio: 740.1 (Apple - installed 2019-04-03)     BridgeAudioSP: 5.39 (Apple - installed 2019-04-03)     iSightAudio: 7.7.3 (Apple - installed 2019-04-03) Safari Extensions:     Dashlane.safariextz - Dashlane Inc. - http://www.dashlane.com (installed 2019-01-29) 3rd Party Preference Panes:     Flash Player (installed 2019-02-25) Time Machine:     Skip System Files: No     Auto backup: Yes     Volumes being backed up:         Macintosh HD: Disk size: 1000.00 GB - Disk used: 720.94 GB     Destinations:         M*****k [Local] (Last used)             Total size: 3.00 TB             Total number of backups: 37             Oldest backup: 2019-03-29 01:42:02             Last backup: 2019-05-14 13:29:29     3 local snapshots     Oldest local snapshot: 2019-05-14 10:47:26     Last local snapshot: 2019-05-15 10:17:16 Performance:     System Load: 1.63 (1 min ago) 1.31 (5 min ago) 1.09 (15 min ago)     Nominal I/O speed: 7.03 MB/s     File system: 72.53 seconds     Write speed:  64 MB/s     Read speed:  58 MB/s CPU Usage Snapshot:     Type Overall     System 18 %     User 15 %     Idle 67 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     kernel_task 36.82 % (Apple)     nsurlsessiond (2) 25.82 % (Apple)     cloudd 25.38 % (Apple)     iLifeSlideshows 14.38 % (Apple)     WindowServer 7.28 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     Google Chrome Helper (8) 806 MB (Google, Inc.)     EtreCheckPro 534 MB (Etresoft, Inc.)     iLifeSlideshows 243 MB (Apple)     Google Chrome 218 MB (Google, Inc.)     Dock 176 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     nsurlsessiond 1.99 GB / 66 KB (Apple)     mDNSResponder 394 KB / 88 KB (Apple)     apsd 6 KB / 18 KB (Apple)     netbiosd 3 KB / 1 KB (Apple)     rapportd 2 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 6 (Apple)     iLifeSlideshows 6 (Apple)     coreaudiod 4 (Apple)     mds 1 (Apple)     Boom 2 1 (Global Delight Technologies Pvt. Ltd) Virtual Memory Information:     Physical RAM: 8 GB     Free RAM: 20 MB     Used RAM: 4.56 GB     Cached files: 3.42 GB     Available RAM: 3.44 GB     Swap Used: 0 B Software Installs (past 30 days):     Install Date Name (Version)     2019-04-18 GraphicConverter 10 (10.7)     2019-05-01 Magnet (2.4.3)     2019-05-02 MRTConfigData (1.41)     2019-05-03 XProtectPlistConfigData (2103)     2019-05-08 Wunderlist (3.4.11)     2019-05-09 FileZilla Pro (3.42.1)     2019-05-09 Keynote (9.0)     2019-05-13 Gatekeeper Configuration Data (166) Diagnostics Information (past 7 days):     2019-05-13 16:58:40 sudo Crash         Executable: /usr/bin/sudo         Details:             crashed on child side of fork pre-exec     2019-05-13 16:57:10 StellarDriveToolBox.app Crash         Executable: /Applications/StellarDriveToolBox.app     2019-05-11 06:37:33 adprivacyd Crash         Executable: /usr/libexec/adprivacyd         Details:             dyld3 mode     2019-05-09 06:33:09 logd Crash         Executable: /usr/libexec/logd         Details:             dyld3 mode             BUG IN LIBTRACE: Bad timesync db entry, file rotated End of report