EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-06-19 16:13:38
Download EtreCheckPro from https://etrecheck.com
Runtime: 5:11
Performance: Good

Problem: Computer is restarting
Description: 
Random restarts

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Apps crashing - There have been numerous app crashes.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 5K, 27-inch, Late 2015)
  iMac Model: iMac17,1
  3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core
  24 GB RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  
    BANK 0/DIMM1 - 8 GB DDR3 1867  
    BANK 1/DIMM0 - 4 GB DDR3 1867  
    BANK 1/DIMM1 - 8 GB DDR3 1867  

Video Information:
  AMD Radeon R9 M380 - VRAM: 2 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 285.72 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 512 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 12.89 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.32 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.32 GB used)
        disk1s6 - Update (APFS) (Shared - 3 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    1000.00 GB (Shared - 285.72 GB used, 711.61 GB available, 684.73 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s2 - Preboot [APFS Preboot]
    1000.00 GB (Shared - 512 MB used, 684.73 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 12.89 GB used, 684.73 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    1000.00 GB (Shared - 15.32 GB used, 711.61 GB available, 684.73 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    1000.00 GB (Shared - 3 MB used, 684.73 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk2s2 - T******************s
    1.90 TB (1.73 TB used, 164.42 GB free)
    Mac OS Extended (Case-sensitive, Journaled)
    Disk Image
    Mount point: /Volumes/T******************s

Network:
  Interface en0: Ethernet
  Interface en7: SkyCaddie
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 48 MB available

System Software:
  macOS Big Sur 11.4 (20F71) 
  Time since boot: About a day

Notifications:
  Safari.app
    7 notifications

  CleanMyMac X.app
    2 notifications (2 scheduled)

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and CleanMyMac

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist
    Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
    Executable: /Applications/uTorrent.app

  Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
    Details: Exact match found in the legitimate list - probably OK

  Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
  Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app

  Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
  Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
  Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app

  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Apps: 9

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (3.1.0d1)
    [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.1.0d1)
    [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8)
    [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  172 Apple tasks
  [Running]  145 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  172 Apple tasks
  [Running]  153 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2019-10-01)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-12)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-17)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-08-13)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-12)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-17)
  [Loaded] com.ipvanish.osx.vpnhelper.plist (Mudhook Marketing, Inc. - installed 2021-06-10)
  [Running] com.macpaw.CleanMyMac4.Agent.plist (? ff28e0f0  - installed 2021-06-10)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-08-13)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2014-03-26)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15)

User Launch Agents:
  [Other] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2019-10-01)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17)
  [Loaded] com.bittorrent.uTorrent.plist (? 0  - installed 2017-04-13)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
  [Other] com.microsoft.LaunchAgent.SyncServicesAgent.plist (Microsoft Corporation - installed 2017-09-05)

User Login Items:
  [Not Loaded] 24 Hour Wallpaper Helper (App Store - installed 2021-01-25)
    Modern Login Item
    /Applications/24 Hour Wallpaper.app/Contents/Library/LoginItems/24 Hour Wallpaper Helper.app

  [Running] CleanMyMac X Menu (? - installed 2021-06-10)
    Modern Login Item
    /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app

  [Not Loaded] Autoupdate (? - installed 2021-06-10)
    Modern Login Item
    /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app

  [Running] CleanMyMac X HealthMonitor (? - installed 2021-06-10)
    Modern Login Item
    /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app

  [Running] DashlaneAgent (Dashlane - installed 2021-05-25)
    Modern Login Item
    /Applications/Dashlane (6.2103.0.42868) 2.app/Contents/Library/LoginItems/DashlaneAgent.app

  [Loaded] DashlaneAutoStartHelper (Dashlane - installed 2021-05-25)
    Modern Login Item
    /Applications/Dashlane (6.2103.0.42868) 2.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app

  [Not Loaded] IPVLauncher (Mudhook Marketing, Inc. - installed 2021-05-11)
    Modern Login Item
    /Applications/IPVanish VPN.app/Contents/Library/LoginItems/IPVLauncher.app

  [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-30)
    Modern Login Item
    /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

Internet Plug-ins:
  Silverlight: 5.1.50901.0 (? - installed 2017-08-10)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-11)
  AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-11)
  AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-12)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-13)

Safari Extensions:
  Dashlane (Dashlane - installed 2021-05-25)
  Rakuten Cash Back (App Store - installed 2021-05-26)

Backup:
  Time Machine information not available without Full Drive Access.
  5 local snapshots
  Oldest local snapshot: 2021-06-18 17:16:03
  Last local snapshot: 2021-06-19 16:04:20

Performance:
  System Load: 2.58 (1 min ago) 1.83 (5 min ago) 1.38 (15 min ago)
  Nominal I/O speed: 0.72 MB/s
  File system: 42.04 seconds
  Write speed: 97 MB/s
  Read speed: 139 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 8 %
  Idle: 88 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 12.18 % (Apple)
  EtreCheckPro 12.14 % (Etresoft, Inc.)
  kernel_task 8.55 % (Apple)
  AppleMobileBackup 4.64 % (Apple)
  Finder 3.40 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 608 MB (Etresoft, Inc.)
  Finder 444 MB (Apple)
  MTLCompilerService (32) 406 MB (Apple)
  com.apple.WebKit.WebContent (4) 398 MB (Apple)
  System Information 377 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  AppleMobileBackup 47 KB / 77 MB (Apple)
  mDNSResponder 12 MB / 3 MB (Apple)
  Mail 190 KB / 19 KB (Apple)
  AMPDevicesAgent 70 KB / 25 KB (Apple)
  netbiosd 47 KB / 11 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 7 (Apple)
  Finder 2 (Apple)
  System Information 1 (Apple)
  diskarbitrationd 1 (Apple)
  MailStorageManagement 1 (Apple)

Virtual Memory Information:
  Physical RAM: 24 GB

  Free RAM: 8.04 GB
  Used RAM: 8.58 GB
  Cached files: 7.38 GB

  Available RAM: 15.42 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-04-29 macOS 11.3 (11.3)
  2021-05-05 macOS 11.3.1 (11.3.1)
  2021-05-17 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155)
  2021-05-25 macOS 11.4 (11.4)
  2021-05-26 Rakuten Cash Back (6.1)
  2021-05-29 MRTConfigData (1.79)
  2021-06-02 Numbers (11.1)
  2021-06-02 Keynote (11.1)
  2021-06-10 Malwarebytes for Mac (1.0)
  2021-06-10 "Malwarebytes for Mac Uninstaller" (1.0)
  2021-06-11 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048)
  2021-06-12 XProtectPlistConfigData (2148)
  2021-06-18 iMovie (10.2.4)

Diagnostics Information (past 7-30 days):
  2021-06-18 16:08:06 Kernel Panic (3 times)
    Details:
      panic(cpu 0 caller 0xffffff801bbc58f6): Kernel trap at 0xffffff801bba6
      f8a, type 13=general protection, registers:


  2021-06-18 16:02:35 Dashlane (6.2103.0.42868) 2.app Crash
    Executable: /Applications/Dashlane (6.2103.0.42868) 2.app

  2021-06-17 15:07:39 recentsd Crash
    Executable: /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/Support/recentsd
    Details:
      dyld3 mode

  2021-06-17 15:05:55 Messages.app Crash
    Executable: /System/Applications/Messages.app
    Details:
      dyld3 mode

  2021-06-17 08:28:44 com.apple.WebKit.WebContent High CPU Use (3 times)
    Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Details:
      dyld3 mode

  2021-06-16 12:41:21 AssetCacheLocatorService Crash
    Executable: /System/Library/PrivateFrameworks/AssetCacheServices.framework/Versions/A/XPCServices/AssetCacheLocatorService.xpc/Contents/MacOS/AssetCacheLocatorService
    Details:
      objc_msgSend() selector name: dealloc
      dyld3 mode

  2021-06-16 12:36:08 suggestd Crash
    Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd
    Details:
      objc_msgSend() selector name: propertyDescription
      dyld3 mode

  2021-06-15 20:41:15 Finder.app Crash
    Executable: /System/Library/CoreServices/Finder.app
    Details:
      dyld3 mode


End of report