EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-04-22 05:19:56 Download EtreCheckPro from https://etrecheck.com Runtime: 12:48 Performance: Poor Problem: Computer is too slow Description: Applications will not respond and only open after a long amount of tim e. Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 385 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (20.29 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (20.29 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (318.38 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (326 MB used) disk1s4 - Recovery (APFS) [Recovery] (623 MB used) disk1s5 - VM (APFS) [APFS VM] (25 KB used) disk1s6 - Update (APFS) (117 MB used) Mounted Volumes: disk1s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 20.29 GB Shared values Size: 499.96 GB Free: 160.06 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 20.29 GB Shared values Size: 499.96 GB Free: 160.06 GB Available: 161.21 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 318.38 GB Shared values Size: 499.96 GB Free: 160.06 GB Available: 161.21 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 326 MB Shared values Size: 499.96 GB Free: 160.06 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 499.96 GB Free: 160.06 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 117 MB Shared values Size: 499.96 GB Free: 160.06 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 System Software: macOS Big Sur 11.7.2 (20G1020) Time since boot: Less than an hour Notifications: Google Chrome.app one notification Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Apps: 9 Applications: 373 apps 71 x86-only apps 11 unsigned apps Kernel Extensions: /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 191 Apple tasks [Running] 136 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 186 Apple tasks [Running] 132 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2022-12-20) Executable: /Library/PrivilegedHelperTools/com.BlueStacks.AppPlayer.bstservice_helper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-03-07) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2022-12-20) Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-10-29) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Launch Agents: [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-03-07) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-03-24) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-10-29) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck User Launch Agents: [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2023-04-12) Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-04-12) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2023-03-16) Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater User Login Items: [Loaded] BitTorrent Web (BitTorrent, Inc - installed 2023-03-06) Application /Applications/BitTorrent Web.app [Running] MEGAsync (Mega Limited - installed 2023-03-23) Application /Applications/MEGAsync.app [Loaded] Origin (EA Swiss Sarl - installed 2022-11-09) Application /Applications/Origin.app [Loaded] StartUpHelper (Spotify - installed 2023-01-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] Steam (Valve Corporation - installed 2023-02-22) Application /Applications/Steam.app App Extensions: Finder sync extensions: MEGA Finder Sync - /Applications/MEGAsync.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-03-07) JavaAppletPlugin: Java 8 Update 351 build 10 (? - installed 2023-02-03) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-06-05) Backup: Time Machine Not Configured! Performance: System Load: 1.46 (1 min ago) 2.18 (5 min ago) 15.90 (15 min ago) Nominal I/O usage: 85.36 MB/s File system: 17.68 seconds Write speed: 2377 MB/s Read speed: 2067 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 15 % Idle: 73 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) nsurlsessiond (2) 62.72 % (Apple) com.apple.StreamingUnzipService 45.12 % (Apple) kernel_task 22.43 % (Apple) fud 16.50 % (Apple) EtreCheckPro 16.10 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 675 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (4) 356 MB (Google LLC) Google Chrome 309 MB (Google LLC) kernel_task 210 MB (Apple) Activity Monitor 148 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) nsurlsessiond 859 MB / 977 B (Apple) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 92 KB / 41 KB (Apple) MEGAsync 52 KB / 35 KB (Mega Limited) remoted 31 KB / 37 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) XprotectService 59 (Apple) nsurlsessiond (2) 20 (Apple) photoanalysisd 14 (Apple) syspolicyd 9 (Apple) com.apple.StreamingUnzipService 7 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.01 GB Used RAM: 5.10 GB Cached files: 5.88 GB Available RAM: 10.90 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-03-31 XProtectPlistConfigData (2167) 2023-03-31 XProtectPayloads (95) Diagnostics Information (past 7-30 days): 2023-04-22 04:37:31 Origin.app Hang Executable: /Applications/Origin.app End of report