Hello. I hope I'm doing what I need to do. (I am not tech savvy.) Like the individual who started this thread, I am having problems with my Mac being incredibly slow in Gmail. I use Chrome. I believe it is fine in otherwise. I have a 2023 Mac Pro. Thank you. EtreCheckPro version: 6.8.3 (68032) Report generated: 2023-12-21 17:14:17 Download EtreCheckPro from https://etrecheck.com Runtime: 1:57 Performance: Excellent Problem: Computer is too slow Description: Mac is functioning slowly in Gmail in Chrome. Fine otherwise. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (14-inch, 2023) Status: Supported MacBook Pro Model: Mac14,9 Apple M2 Pro (m2) CPU: 10-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 10 Video Information: Apple M2 Pro Color LCD 3024 x 1964 LG FULL HD 1920 x 1080 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.83 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.83 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (9.46 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.64 GB used) disk3s4 - Update (APFS) (630 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (108.38 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.61 GB used) disk2s2 - Update (APFS) (25 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 504 MB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 11.83 GB Shared values Size: 494.38 GB Free: 362.28 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.83 GB Shared values Size: 494.38 GB Free: 362.28 GB Available: 394.10 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 9.46 GB Shared values Size: 494.38 GB Free: 362.28 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 630 MB Shared values Size: 494.38 GB Free: 362.28 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 108.38 GB Shared values Size: 494.38 GB Free: 362.28 GB Available: 394.10 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 494.38 GB Free: 362.28 GB Network: Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface en7: AX88179A Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Ventura 13.4 (22F66) Time since boot: About a day Notifications: Google Chrome Helper (Alerts).app one notification Grammarly for Safari.app one notification Google Chrome.app one notification Dropbox.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Applications: 499 apps 5 x86-only apps 3 unsigned apps System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 177 Apple tasks [Running] 168 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 178 Apple tasks [Running] 196 Apple tasks Launch Daemons: [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-12-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-12-15) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-12-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-12-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-24) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-12-14) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-11-18) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-12-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-12-15) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-12-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-12-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-09-24) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2023-12-15) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) User Login Items: [Not Loaded] Canva Login Helper (App Store - installed 2023-09-24) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-12-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-12-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app App Extensions: Safari extensions: Grammarly for Safari - /Applications/Grammarly for Safari.app Plugins: Intents - /Applications/WhatsApp.localized/WhatsApp.app Notification providers: ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app NotificationService - /Applications/Prime Video.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Time Machine Not Configured! Performance: System Load: 2.01 (1 min ago) 1.71 (5 min ago) 1.61 (15 min ago) Nominal I/O usage: 0.31 MB/s File system: 7.72 seconds Write speed: 3536 MB/s Read speed: 2972 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 36.74 % (Apple) Google Chrome Helper (Renderer) (25) 20.88 % (Google LLC) mdbulkimport (2) 12.16 % (Apple) EtreCheckPro 10.98 % (Etresoft, Inc.) mobileassetd 10.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (25) 3.45 GB (Google LLC) EtreCheckPro 1.02 GB (Etresoft, Inc.) Microsoft Teams classic Helper (Renderer) (5) 801 MB (Microsoft Corporation) Google Chrome 364 MB (Google LLC) Dropbox (3) 267 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 22 MB / 17 MB (Apple) apsd 861 KB / 3 MB (Apple) Dropbox 457 KB / 150 KB (Dropbox, Inc.) netbiosd 343 KB / 38 KB (Apple) rapportd 27 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 19 (Apple) Google Chrome Helper (Renderer) (25) 7 (Google LLC) Grammarly for Safari 3 (App Store) Google Chrome Helper (GPU) 3 (Google LLC) Google Chrome 2 (Google LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 60 MB Used RAM: 10.25 GB Cached files: 5.69 GB Available RAM: 5.75 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-11-18 Zoom (5.16.6.24664) 2023-12-05 Microsoft_Defender_101.23090.0005_Individuals_Shim_Installer (101.23090.0005) 2023-12-11 Microsoft AutoUpdate (4.66.23121017) 2023-12-14 Microsoft Teams classic (1.00.634263) 2023-12-16 ‎WhatsApp (23.25.80) 2023-12-16 Microsoft Outlook (16.80.23121017) 2023-12-16 Microsoft PowerPoint (16.80.23121017) 2023-12-20 Microsoft Excel (16.80.23121017) 2023-12-20 Microsoft OneNote (16.80.23121017) 2023-12-20 Microsoft Word (16.80.23121017) 2023-12-20 XProtectPlistConfigData (2177) 2023-12-20 XProtectPayloads (122) Diagnostics Information (past 7-30 days): End of report