EtreCheckPro version: 6.8.11 (68081) Report generated: 2025-09-06 14:11:02 Download EtreCheckPro from https://etrecheck.com Runtime: 3:41 Performance: Good Problem: Beachballing Description: Acrobat is incredibly slow, gives beachball, at least on one document. Slow on others. Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (24-inch, M1, 2021) Status: Supported Under warranty: Yes Warranty expiration: 2025-11-04 iMac Model: iMac21,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Video Information: Apple M1 iMac (built-in) 4480 x 2520 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 5% used, 137.32 TB written, 100% health, 29 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (7 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (680 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (24.57 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (24.57 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (7.98 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.87 GB used) disk3s4 - Update (APFS) (712 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (781.68 GB used) disk3s6 - VM (APFS) [APFS VM] (9.66 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.97 GB used) disk2s2 - Update (APFS) (3 MB used) disk5 - OWC Aura Ultra III 3.84 TB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk5s1 210 MB disk5s2 [APFS Container] 3.84 TB disk8 [APFS Virtual drive] 3.84 TB disk8s1 - O**************X (APFS) (3.67 TB used) disk6 - OWC Envoy Pro USB-C 3.84 TB (Solid State - TRIM: No) External USB Up to 10 Gb/s USB disk6s1 210 MB disk6s2 [APFS Container] 3.84 TB disk7 [APFS Virtual drive] 3.84 TB disk7s1 - O**************X (APFS) (3.68 TB used) disk9 - LaCie Mobile Drive 4.00 TB (Mechanical) External USB Up to 5 Gb/s USB disk9s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk9s2 - L*******B 4.00 TB (2.63 TB used) disk10 - Mercury Elite Pro 16.00 TB External USB Up to 5 Gb/s USB disk10s1 210 MB disk10s2 [APFS Container] 16.00 TB disk11 [APFS Virtual drive] 16.00 TB disk11s2 - O*******B (APFS) (14.40 TB used) disk12 - Mercury Elite Pro 16.00 TB External USB Up to 5 Gb/s USB disk12s1 210 MB disk12s2 [APFS Container] 16.00 TB disk13 [APFS Virtual drive] 16.00 TB disk13s2 - O********2 (APFS) (11.29 TB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 7 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 680 KB Shared values Size: 524 MB Free: 506 MB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 24.57 GB Shared values Size: 994.66 GB Free: 167.98 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 24.57 GB Shared values Size: 994.66 GB Free: 167.98 GB Available: 188.89 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 7.98 GB Shared values Size: 994.66 GB Free: 167.98 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 712 MB Shared values Size: 994.66 GB Free: 167.98 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 781.68 GB Shared values Size: 994.66 GB Free: 167.98 GB Available: 188.89 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 9.66 GB Shared values Size: 994.66 GB Free: 167.98 GB disk7s1 - O**************X Filesystem: APFS Mount point: /Volumes/O**************X Owners enabled: No Used: 3.68 TB Shared values Size: 3.84 TB Free: 159.36 GB disk8s1 - O**************X Filesystem: APFS Mount point: /Volumes/O**************X Owners enabled: No Used: 3.67 TB Shared values Size: 3.84 TB Free: 165.13 GB disk9s2 - L*******B Mount point: /Volumes/L*******B Used: 2.63 TB Size: 4.00 TB Free: 1.37 TB disk11s2 - O*******B Filesystem: APFS Mount point: /Volumes/O*******B Used: 14.40 TB Shared values Size: 16.00 TB Free: 1.60 TB disk13s2 - O********2 Filesystem: APFS Mount point: /Volumes/O********2 Used: 11.29 TB Shared values Size: 16.00 TB Free: 4.71 TB USB: USB 3.1 bus USB 3.1 bus OWC - OWC Envoy Pro USB-C USB 3.1 bus VIA Labs, Inc. - USB2.0 Hub VIA Labs, Inc. - USB2.0 Hub Tripp Lite - AVR750U VIA Labs, Inc. - USB3.0 Hub Other World Computing - Mercury Elite Pro Other World Computing - Mercury Elite Pro VIA Labs, Inc. - USB3.0 Hub OWC - Mercury Pro LaCie - Mobile Drive USB 3.1 bus Network: Interface en0: Ethernet Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge iCloud Quota: 37.12 GB available System Software: macOS Monterey 12.7.6 (21H1320) Installed 2024-08-09 Time since boot: About 4 days Notifications: EtreCheckPro.app 2 notifications Firefox.app 9 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Apps: 12 Kernel Extensions: /Library/Extensions [Not Loaded] SATSMARTDriver.kext - com.binaryfruit.driver.SATSMARTDriver (0.10.3 - SDK 11) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 228 Apple tasks [Running] 110 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 226 Apple tasks [Running] 112 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.backblaze.bzserv.plist (Backblaze - installed 2025-07-31) Executable: /Applications/Backblaze.app/Contents/MacOS/bzserv [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2025-08-09) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Not Loaded] com.logitech.LogiRightSight.plist (Logitech Inc. - installed 2025-08-09) Executable: /Library/Application Support/Logitech.localized/LogiRightSightForWebcams/LogiRightSight.app/Contents/MacOS/LogiRightSight [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-01-14) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-01-14) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-09-02) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2024-12-07) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] nl.syncfactory.HedgeHelper.Mac.plist (The Sync Factory - installed 2024-08-16) Executable: /Library/PrivilegedHelperTools/nl.syncfactory.HedgeHelper.Mac [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-09-21) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.absoft.NeatVideo5-FC-SR.UIProxy.plist (NeatLab Pty Ltd - installed 2024-05-10) Command: /Applications/Neat Video v5 (SR) for Final Cut/NeatVideo5.app/Contents/Helpers/Neat Video Options.app/Contents/MacOS/Neat Video Options '/Applications/Neat Video v5 (SR) for Final Cut/NeatVideo5.app/Contents/PlugIns/NeatVideo5FCSR.pluginkit/Contents/MacOS/NeatVideo5FCSR' [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2025-08-09) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-01-14) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Running] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-01-14) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-09-02) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2023-01-17) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2023-01-13) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2025-05-28) Executable: /Library/Backblaze.bzpkg/bzbmenu.app/Contents/MacOS/bzbmenu User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2025-09-02) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2025-09-02) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2025-08-26) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-07-05) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-01-28) Modern Login Item /Applications/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2022-12-08) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Slack Login Helper (App Store - installed 2025-08-26) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] Alarm Helper (App Store - installed 2024-04-16) Modern Login Item /Applications/Sleep Alarm Clock Pro.app/Contents/Library/LoginItems/Alarm Helper.app Applications: 523 Apple apps 229 3rd party apps 49 x86-only apps 11 unsigned apps App Extensions: Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] Digital Clock - /Applications/DigitalClock.app Safari extensions: [Loaded] Open in IINA - /Applications/IINA_1.3.4.app [Loaded] ABP Control Panel - /Applications/Adblock Plus.app Ad-blockers: [Loaded] ABP - /Applications/Adblock Plus.app Share services: [Not Loaded] Telegram - /Applications/Telegram.app [Loaded] OneNote - /Applications/Microsoft OneNote.app Plugins: [Loaded] FxAnalyzer - /Applications/OLD FINAL CUT APPS/Final Cut Pro 10_6_5a.app [Loaded] BluRayH264Encoder - /Applications/OLD FINAL CUT APPS/Final Cut Pro 10_6_5a.app [Loaded] DolbyDigitalEncoder - /Applications/OLD FINAL CUT APPS/Final Cut Pro 10_6_5a.app QuickLook Previews (legacy): QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2024.45.00.6 (Microsoft Corporation - installed 2024-10-28) AppleAES3Audio: 3.0 (Apple - installed 2025-05-22) 3rd Party Preference panels: Backblaze Settings Launcher (Backblaze - installed 2025-07-31) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 994.66 GB - Disk used: 826.68 GB Destinations: O********2 [Local] (Last used) Total size: 16.00 TB Total number of backups: 122 Oldest backup: 2023-02-26 12:08:41 Last backup: 2025-09-06 14:05:20 24 local snapshots Oldest local snapshot: 2025-09-05 14:54:48 Last local snapshot: 2025-09-06 14:01:36 Performance: System Load: 3.66 (1 min ago) 3.57 (5 min ago) 3.18 (15 min ago) Nominal I/O usage: 1.27 MB/s File system: 7.69 seconds Write speed: 1584 MB/s Read speed: 2881 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 14 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) plugin-container (75) 52.48 % (Mozilla Corporation) WindowServer 48.26 % (Apple) firefox 30.94 % (Mozilla Corporation) EtreCheckPro 22.02 % (Etresoft, Inc.) kernel_task 14.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (75) 5.67 GB (Mozilla Corporation) firefox 522 MB (Mozilla Corporation) com.apple.WebKit.WebContent (8) 270 MB (Apple) EtreCheckPro 185 MB (Etresoft, Inc.) AcroCEF Helper (Renderer) (4) 161 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 47 MB / 10 MB (Apple) firefox 15 MB / 7 MB (Mozilla Corporation) Mail 6 MB / 355 KB (Apple) apsd 530 KB / 767 KB (Apple) rapportd 43 KB / 212 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) plugin-container (75) 14 (Mozilla Corporation) WindowServer 14 (Apple) firefox 14 (Mozilla Corporation) AdobeAcrobat 1 (Adobe Inc.) Messages 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 63 MB Used RAM: 13.85 GB Cached files: 2.09 GB Available RAM: 2.15 GB Swap Used: 7.71 GB Software Installs (past 60 days): Install Date Name (Version) 2025-07-08 XProtectPlistConfigData (5304) - Software update 2025-07-08 XProtectPayloads (152) - Software update 2025-07-16 XProtectPlistConfigData (5305) - Software update 2025-07-19 Adobe Acrobat Reader (25.001.20577) (25.001.20577) - Installer 2025-07-22 XProtectPlistConfigData (5308) - Software update 2025-07-24 Adblock Plus (2.2.20) - App Store 2025-07-24 Slack (4.45.60) - App Store 2025-07-29 Adobe Acrobat (Continuous) (25.001.20577) - Installer 2025-07-29 MediaInfo (25.07) - App Store 2025-07-29 Slack (4.45.64) - App Store 2025-07-31 com.backblaze.modern.pkg (9.2.1.860) - Installer 2025-08-05 1Password for Safari (8.10.81) - App Store 2025-08-05 MediaInfo (24.11) - App Store 2025-08-05 Slack (4.41.105) - App Store 2025-08-05 XProtectPlistConfigData (5309) - Software update 2025-08-05 XProtectPayloads (153) - Software update 2025-08-09 RightSight for WebCams Service (0) - Installer 2025-08-09 Logi Plugin Service (1.0) - Installer 2025-08-13 XProtectPlistConfigData (5310) - Software update 2025-08-19 Adobe Acrobat (25.001.20630) (25.001.20630) - Installer 2025-08-20 XProtectPlistConfigData (5311) - Software update 2025-08-23 1Password for Safari (8.11.7) - App Store 2025-08-26 Slack (4.45.69) - App Store 2025-08-26 Adobe Acrobat (25.001.20643) (25.001.20643) - Installer 2025-08-26 XProtectPlistConfigData (5312) - Software update 2025-08-30 1Password for Safari (8.11.8) - App Store 2025-09-02 Microsoft AutoUpdate (4.80.25073044) - Installer 2025-09-03 XProtectPlistConfigData (5313) - Software update Diagnostics Information (past 60 days): 2025-09-05 13:33:49 systemstats High CPU Use Executable: /usr/sbin/systemstats 2025-09-05 05:58:28 signpost_reporter High CPU Use (7 times) First occurrence: 2025-08-30 07:00:50 Executable: /usr/libexec/signpost_reporter 2025-09-05 02:49:32 assistant_service Crash Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Support/assistant_service Details: libsystem_c.dylib: abort() called 2025-09-04 23:43:10 triald High CPU Use (2 times) First occurrence: 2025-09-01 14:45:01 Executable: /usr/libexec/triald 2025-09-04 21:20:52 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync End of report