EtreCheckPro version: 6.8.0 (68016)
Report generated: 2023-01-04 10:29:19
Download EtreCheckPro from https://etrecheck.com
Runtime: 12:21
Performance: Poor

Problem: Computer is too slow
Description: 
Very slow to respond to opening programs and performing tasks within W
ord and Excel.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Hard drive too slow - The hard drive in this computer is too slow.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (21.5-inch, 2017)
    Status: Supported
  iMac Model: iMac18,1
  2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133  

Video Information:
  Intel Iris Plus Graphics 640 - VRAM: 1536 MB
    iMac 1920 x 1080

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (602.45 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (1.79 GB used)
        disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk1s4 - VM (APFS) [APFS VM] (5.37 GB used)
        disk1s5 (APFS) [APFS Container] (8.83 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used)
        disk1s6 - Update (APFS) (7 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 602.45 GB
    Shared values
      Size: 1000.00 GB
      Free: 380.23 GB
      Available: 389.07 GB

  disk1s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 1.79 GB
    Shared values
      Size: 1000.00 GB
      Free: 380.23 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 5.37 GB
    Shared values
      Size: 1000.00 GB
      Free: 380.23 GB

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 8.83 GB
    Shared values
      Size: 1000.00 GB
      Free: 380.23 GB
      Available: 389.07 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 7 MB
    Shared values
      Size: 1000.00 GB
      Free: 380.23 GB

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge
  Interface bridge0: Thunderbolt Bridge 2

System Software:
  macOS Ventura 13.0.1 (22A400) 
  Time since boot: About 4 days

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.GeoComply.PlayerLocationCheck.Service.plist
    Executable: /Library/Application Support/GeoComply/PlayerLocationCheck/Application/launchAtLogin.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist
    Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin

  Apps: 4

Applications:
  449 apps
  26 x86-only apps
  7 unsigned apps

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.4.9)
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13)
    [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.2 - SDK 10.14)
    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
    [Not Loaded] RIMBBUSB.kext - com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
    [Not Loaded] RIMBBVSP.kext - com.rim.driver.BlackBerryUSBDriverVSP (0.0.74)
    [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8)
    [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9)

  /Library/Extensions/2.2.0
    [Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (2.2.0)
    [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (2.2.0)
    [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (2.2.0)

System Launch Daemons:
  [Not Loaded]  39 Apple tasks
  [Loaded]  219 Apple tasks
  [Running]  125 Apple tasks
  [Other]  2 Apple tasks

System Launch Agents:
  [Not Loaded]  20 Apple tasks
  [Loaded]  243 Apple tasks
  [Running]  127 Apple tasks

Launch Daemons:
  [Loaded] com.GeoComply.AutoUpdate.plist (Geocomply USA, Inc. - installed 2022-12-03)
    Command: /Library/Application Support/GeoComply/Update/GeoComplyUpdate '--config=/Library/Application Support/GeoComply/Update/GeoComplyUpdate.xml'

  [Other] com.GeoComply.PlayerLocationCheck.Service.plist (Not signed - installed 2022-12-03)
    Executable: /Library/Application Support/GeoComply/PlayerLocationCheck/Application/launchAtLogin.sh

  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-08-31)
    Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool

  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-14)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-14)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-14)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-14)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2019-08-31)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-09)
    Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-03)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Running] com.GeoComply.PlayerLocationCheck.Agent.plist (Geocomply USA, Inc. - installed 2022-12-03)
    Executable: /Applications/PlayerLocationCheck.app/Contents/MacOS/PlayerLocationCheck

  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-12-14)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-11)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-14)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
  [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)
    Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-07-02)
    Command: /Users/jason/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic

  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26)
    Command: /Users/jason/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26)
    Command: /Users/jason/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

  [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-12-31)
    Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor

  [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-12-31)
    Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research

  [Running] com.spotify.webhelper.plist (Spotify - installed 2019-08-31)
    Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper

  [Other] com.yahoo.YahooContactSyncAgent.plist (Not signed - installed 2012-11-07)
    Command: /System/Library/PrivateFrameworks/YahooSync.framework/Resources/Yahoo! Sync.app/Contents/MacOS/Yahoo! Sync --sync --periodic

  [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (Not signed - installed 2011-07-25)
    Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent

User Login Items:
  [Not Loaded] Garmin Express Service (Garmin International - installed 2022-09-28)
    Modern Login Item
    /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app

  [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-12-03)
    Modern Login Item
    /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app

  [Loaded] LoginHelper (FIPLAB Ltd - installed 2022-03-14)
    Modern Login Item
    /Applications/Memory Clean 3.app/Contents/Library/LoginItems/LoginHelper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-12-14)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-12-14)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-23)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Running] HP Device Monitor (HP Inc. - installed 2020-05-04)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Running] HP Product Research (HP Inc. - installed 2020-05-04)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-05-04)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app

App Extensions:
  Share services:
    Dropbox Transfer - /Applications/Dropbox.app
    OneNote - /Applications/Microsoft OneNote.app

  Finder sync extensions:
    Backup and Sync from Google - /Applications/Backup and Sync.app
    OneDrive Finder Integration - /Applications/OneDrive.app
    Dropbox Finder Extension - /Applications/Dropbox.app

  Notification providers:
    NumbersNotificationServiceExtension - /Applications/Numbers.app
    KeynoteNotificationServiceExtension - /Applications/Keynote.app
    PagesNotificationServiceExtension - /Applications/Pages.app

  File providers:
    Dropbox - /Applications/Dropbox.app
    OneDrive File Provider - /Applications/OneDrive.app

  QuickLook Previews:
    EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

  QuickLook Previews (legacy):
    LogicXQLGenerator - /Applications/GarageBand.app
      com.apple.logicx.project *.logicx
    GarageBandQLGenerator - /Applications/GarageBand.app
      com.apple.garageband.project *.band
      com.apple.garageband.template.magic *.wand
      com.apple.garageband.template.magicmentor *.mwand

Internet Plug-ins:
  Flip4Mac WMV Plugin: 3.1.0.24   (? - installed 2013-03-22)
  EPPEX Plugin: 3.0.5.0 (? - installed 2009-07-30)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2019-09-01)
  GarminGpsControl: 4.0.4.0 Release (? - installed 2012-11-02)
  Silverlight: 5.1.40416.0 (? - installed 2015-07-15)
  iPhotoPhotocast: 7.0 (Apple - installed 2014-03-22)

Audio Plug-ins:
  MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13)

3rd Party Preference panels:
  Player Location Check (Geocomply USA, Inc. - installed 2022-12-03)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    Data [Network] (Last used)
  6 local snapshots
  Oldest local snapshot: 2023-01-03 10:57:42
  Last local snapshot: 2023-01-04 10:05:21

Performance:
  System Load: 2.19 (1 min ago) 2.07 (5 min ago) 2.10 (15 min ago)
  Nominal I/O usage: 2.30 MB/s
  File system: 58.56 seconds
  Write speed: 46 MB/s
  Read speed: 45 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 4 %
  User: 6 %
  Idle: 90 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  plugin-container (55) 15.62 % (Mozilla Corporation)
  WindowServer 7.04 % (Apple)
  Finder 5.80 % (Apple)
  kernel_task 4.25 % (Apple)
  Diagnostics Reporter 3.30 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  plugin-container (55) 3.24 GB (Mozilla Corporation)
  EtreCheckPro 594 MB (Etresoft, Inc.)
  firefox 497 MB (Mozilla Corporation)
  kernel_task 279 MB (Apple)
  mds_stores 93 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 89 MB / 7 MB (Apple)
  firefox 3 MB / 903 KB (Mozilla Corporation)
  netbiosd 784 KB / 99 KB (Apple)
  apsd 64 KB / 322 KB (Apple)
  trustd 11 KB / 19 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Finder 4 (Apple)
  WindowServer 2 (Apple)
  plugin-container (55) 1 (Mozilla Corporation)
  helpd 1 (Apple)
  bluetoothd 1 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 46 MB
  Used RAM: 6.17 GB
  Cached files: 1.79 GB

  Available RAM: 1.83 GB
  Swap Used: 48 MB

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-11-15 XProtectPlistConfigData (2165)
  2022-11-16 macOS Ventura (13.0.1)
  2022-11-16 macOS 13.0.1 (13.0.1)
  2022-11-18 MRTConfigData (1.93)
  2022-11-18 Adobe Acrobat Reader (22.003.20281) (22.003.20281)
  2022-11-30 Pages (12.1)
  2022-11-30 Numbers (12.1)
  2022-11-30 Keynote (12.1)
  2022-12-03 HP Smart (14.1.0.1457)
  2022-12-09 Microsoft Teams (1.00.531156)
  2022-12-09 XProtectPayloads (86)
  2022-12-14 Microsoft AutoUpdate (4.54.22121100)
  2022-12-14 Microsoft Excel (16.68.22121100)
  2022-12-14 Microsoft OneNote (16.68.22121100)
  2022-12-14 Microsoft Outlook (16.68.22121100)
  2022-12-14 Microsoft PowerPoint (16.68.22121100)
  2022-12-14 Microsoft Word (16.68.22121100)

Clean up:
  ~/Library/LaunchAgents/com.yahoo.YahooContactSyncAgent.plist
    /System/Library/PrivateFrameworks/YahooSync.framework/Resources/Yahoo! Sync.app/Contents/MacOS/Yahoo! Sync
    Executable not found

Diagnostics Information (past 7-30 days):
  2022-12-31 07:22:57 Microsoft Word.app Hang
    Executable: /Applications/Microsoft Word.app


End of report