EtreCheck version: 5.4.4 (5063)
Report generated: 2019-11-04 13:07:39
Download EtreCheck from https://etrecheck.com
Runtime: 4:20
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  Poor performance - EtreCheck report shows poor performance. This is unusual.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  High battery cycle count - Your battery may be losing capacity.
  Clean up - There are orphan files that could be removed.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Air (13-inch, Early 2015)
  MacBook Air Model: MacBookAir7,2
  1 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core
  4 RAM - Not upgradeable
    BANK 0/DIMM0 - 2 GB DDR3 1600  
    BANK 1/DIMM0 - 2 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 848

Video Information:
  Intel HD Graphics 6000 - VRAM: 1536 MB
    Color LCD 1440 x 900

Drives:
  disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 121.12 GB
      disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 75.57 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 10.96 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    121.12 GB (Shared - 75.57 GB used - 31.71 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s4 - VM [APFS VM]
    121.12 GB (Shared - 2.15 GB used - 31.71 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    121.12 GB (Shared - 10.96 GB used - 31.71 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

Network:
  Interface en0: Wi-Fi 
    802.11 a/b/g/n/ac
  Interface en4: iPhone
  Interface en3: iPad
  Interface en2: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.1 (19B88) 
  Time since boot: About 14 hours

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.ea.origin.WebHelper.plist
    Executable: /Volumes/T******************s/O********p/C******s/L*****y/L************s/c*********************r
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
    Executable: /Applications/uTorrent.app

  Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
    Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist
    Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist
    Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist
    Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
    Details: Exact match found in the whitelist - probably OK

  Safari Extension: Browsing protection

32-bit Applications:
  12 32-bit apps

Kernel Extensions:
  /Library/Application Support/HASP/kexts
    aksfridge_signed.kext (1.0.16332)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  223 Apple tasks
  [Running]  69 Apple tasks
  [Other]  2 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  216 Apple tasks
  [Running]  82 Apple tasks
  [Other]  2 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-07)
  [Other] com.divx.dms.agent.plist (DivX, LLC - installed 2017-11-18)
  [Loaded] com.divx.uninstall.converter.plist (? 9e90dee7  - installed 2019-10-24)
  [Loaded] com.divx.uninstall.player.plist (? 664f994d  - installed 2019-10-24)
  [Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c  - installed 2019-10-24)
  [Other] com.divx.update.agent.plist (DivX, LLC - installed 2017-08-02)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-13)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-07)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-07)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-24)
  [Other] com.aladdin.aksusbd.plist (? 882ffbab  - installed 2015-12-23)
  [Other] com.aladdin.hasplmd.plist (? c5d97ee2  - installed 2015-12-23)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2018-04-27)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-13)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-11-05)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )

User Launch Agents:
  [Loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2015-12-16)
  [Loaded] com.bittorrent.uTorrent.plist (? 0  - installed 2016-03-13)
  [Loaded] com.ea.origin.WebHelper.plist (? 0  - installed 2018-04-27)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-10-03)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-10-03)
  [Other] com.idoctorapp.iDoctor.Helper.plist (? 0  - installed 2017-09-19)
  [Other] com.jdibackup.ZipCloud.autostart.plist (? 0  - installed 2016-09-21)
  [Other] com.jdibackup.ZipCloud.notify.plist (? 0  - installed 2016-09-21)
  [Loaded] com.skype.skype.shareagent.plist (? 0  - installed 2018-04-29)

User Login Items:
  Flux.app (Michael Herf - installed 2019-02-03)
    (Application - /Applications/Flux.app)

Internet Plug-ins:
  FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09)
  DivX Web Player: 3.8.6.14 (? - installed 2018-01-18)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-31)
  AdobePDFViewer: 19.021.20049 (Adobe Systems, Inc. - installed 2019-10-31)
  Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09)
  Unity Web Player: UnityPlayer version 5.3.3f1 (? - installed 2016-03-09)
  Silverlight: 5.1.50901.0 (? - installed 2017-04-19)

Safari Extensions:
  Browsing protection - Unknown (installed )

3rd Party Preference Panes:
  Flash Player (installed 2019-09-24)

Time Machine:
  Time Machine information not available without Full Drive Access.
  3 local snapshots
  Oldest local snapshot: 2019-11-03 11:29:26
  Last local snapshot: 2019-11-03 22:31:16

Performance:
  System Load: 1.33 (1 min ago) 1.83 (5 min ago) 2.87 (15 min ago)
  Nominal I/O speed: 0.96 MB/s
  File system: 120.08 seconds (timed out)
  Write speed: 331 MB/s
  Read speed: 1018 MB/s

CPU Usage Snapshot:
  Type Overall
  System 13 %
  User 23 %
  Idle 64 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 64.65 % (?)
  Google Chrome 31.46 % (Google, Inc.)
  Google Chrome Helper (GPU).app 26.09 % (Google, Inc.)
  Mail 13.72 % (Apple)
  EtreCheck 4.91 % (App Store)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 454 MB (App Store)
  Google Chrome 117 MB (Google, Inc.)
  Microsoft Word 70 MB (Microsoft Corporation)
  Spotlight 53 MB (Apple)
  Mail 51 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 4 MB / 855 KB (?)
  Mail 424 KB / 186 KB (Apple)
  SystemUIServer 0 B / 112 B (Apple)
  diagnostics_agent 0 B / 0 B (Apple)
  loginwindow 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 4 GB

  Free RAM: 64 MB
  Used RAM: 3.34 GB
  Cached files: 611 MB

  Available RAM: 675 MB
  Swap Used: 180 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-10-08 Safari (13.0.2)
  2019-10-09 Adobe Flash Player
  2019-10-17 Microsoft PowerPoint
  2019-10-17 Microsoft Excel
  2019-10-18 Ricoh_PS_Printers_Vol3_EXP_LIO Driver (3.6.0.0)
  2019-10-23 MRTConfigData (1.50)
  2019-10-23 Adobe Acrobat Reader DC (19.021.20048)
  2019-10-30 Microsoft Word
  2019-10-30 XProtectPlistConfigData (2107)
  2019-10-31 KPN Veilig
  2019-10-31 Adobe Acrobat Reader DC (19.021.20049)
  2019-11-04 EtreCheck (5.4.4)

Clean up:
  ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
    /Applications/ZipCloud.app/Contents/Resources/Utility.app
    Executable not found
  /Library/LaunchDaemons/com.aladdin.aksusbd.plist
    /usr/libexec/aksusbd
    Executable not found
  ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
    /Applications/ZipCloud.app/Contents/Resources/Utility.app
    Executable not found
  ~/Library/LaunchAgents/com.idoctorapp.iDoctor.Helper.plist
    /Applications/iDoctor.app/Contents/Services/iDoctor Helper.app/Contents/MacOS/iDoctor Helper
    Executable not found
  /Library/LaunchDaemons/com.aladdin.hasplmd.plist
    /usr/libexec/hasplmd
    Executable not found


Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report