EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-01 23:58:15 Download EtreCheck from https://etrecheck.com Runtime: 4:13 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600  ok BANK 1/DIMM0 - 2 GB DDR3 1600  ok Battery: Health = Normal - Cycle count = 221 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 98.02 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 121.12 GB (Shared - 98.02 GB used - 21.35 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used - 21.35 GB free) APFS Mount point: /private/var/vm Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en3: iPhone Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G87) Time since boot: Less than an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist Executable: /usr/bin/osascript -e 'tell application "Folder Actions Dispatcher" to tick' Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Login Item: ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Login Item: /Applications/Flux.app 32-bit Applications: 9 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 174 Apple tasks [Running] 111 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 185 Apple tasks [Running] 115 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-10) [Not Loaded] com.oracle.java.Java-Updater.plist (? 1fdd56e5 - installed 2018-03-28) Launch Daemons: [Loaded] com.ITK.IPPPrintHelper.plist (IT-Kartellet ApS - installed 2018-03-09) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-10) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-10) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-29) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2017-03-23) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2015-10-25) User Launch Agents: [Loaded] com.apple.FolderActions.folders.plist (? 0 - installed 2015-12-16) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-05-10) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-12-02) User Login Items: Flux.app (? - installed 2016-02-08) (Application - /Applications/Flux.app) Android File Transfer Agent.app (? - installed 2012-10-15) (Application - ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-08-25) FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-15) AdobePDFViewer: 19.012.20036 (Adobe Systems, Inc. - installed 2019-08-25) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-15) JavaAppletPlugin: Java 8 Update 171 build 11 (? - installed 2018-05-02) EPPEX Plugin: 10.0 (? - installed 2016-01-01) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-02) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-12) AirPlay: 2.0 (Apple - installed 2019-08-12) AppleAVBAudio: 760.6 (Apple - installed 2019-08-12) BridgeAudioSP: 5.52 (Apple - installed 2019-08-12) iSightAudio: 7.7.3 (Apple - installed 2019-08-12) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) Java (installed 2018-05-02) Time Machine: Time Machine information not available without Full Drive Access. 2 local snapshots Oldest local snapshot: 2019-09-01 22:37:41 Last local snapshot: 2019-09-01 23:36:20 Performance: System Load: 1.83 (1 min ago) 2.47 (5 min ago) 3.18 (15 min ago) Nominal I/O speed: 2.61 MB/s File system: 120.15 seconds (timed out) Write speed: 419 MB/s Read speed: 1008 MB/s CPU Usage Snapshot: Type Overall System 6 % User 9 % Idle 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 40.90 % (?) mdworker (2) 7.15 % (Apple) EtreCheck 5.90 % (App Store) trustd 0.97 % (Apple) sharingd 0.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 406 MB (App Store) App Store 117 MB (Apple) Google Chrome 94 MB (Google, Inc.) Mail 64 MB (Apple) suggestd 52 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 473 KB / 80 KB (?) Mail 144 KB / 18 KB (Apple) Opera 4 KB / 784 B (Opera Software AS) SystemUIServer 0 B / 64 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 21 MB Used RAM: 3.01 GB Cached files: 997 MB Available RAM: 1018 MB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-08-10 ARMDC Agent Installer 2019-08-15 Adobe Flash Player 2019-08-17 MRTConfigData (1.48) 2019-08-25 Adobe Acrobat Reader DC (19.012.20036) 2019-08-27 Gatekeeper Configuration Data (181) 2019-09-01 EtreCheck (5.3.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report