EtreCheck version: 5.6.2 (5220) Report generated: 2020-10-26 14:11:16 Download EtreCheck from https://etrecheck.com Runtime: 2:29 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Downloaded file will damage computer Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 13-inch, Mid 2014) - Vintage! MacBook Pro Model: MacBookPro11,1 2.8 GHz Dual-Core Intel Core i5 (i5-4308U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 153 Video Information: Intel Iris - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 449.40 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.33 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 500.07 GB (Shared - 449.40 GB used, 37.50 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1.07 GB used, 37.50 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 500.07 GB (Shared - 11.33 GB used, 37.50 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: iPhone Interface en4: Bluetooth PAN File sharing: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Trusteer File sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.sonos.smbbump.plist Executable: /Library/Application Support/Sonos/smb_touch Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.l1inc.igolfsyncapp_service.plist Executable: /Applications/iGolf Sync App.app/Contents/MacOS/iGolfSyncApp_Service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist Executable: /Library/Application Support/BlackBerry/BBDaemon Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/GoPro Studio.app/Contents/Library/LoginItems/GoPro Importer.app Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Preference Pane: /Library/PreferencePanes/GoPro.prefPane Apps: 15 32-bit Applications: 89 32-bit apps Kernel Extensions: /Applications/RingCentral Meetings.app ZoomAudioDevice.kext (1.1 - SDK 10.8) /Library/Extensions FitbitUSBCable.kext (1.0 - SDK 10.11) RIMBBUSB.kext (0.0.68) RIMBBVSP.kext (0.0.68) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 126 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 184 Apple tasks [Running] 119 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-09-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Other] com.rim.BBAlbumArtCacher.plist (? e61f56c4 - installed 2011-10-06) [Other] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2011-11-13) [Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2019-10-27) Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-09-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-03-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Running] com.l1inc.igolfsyncapp_service.plist (? 53f71f76 - installed 2017-07-18) [Other] com.rim.BBDaemon.plist (? 9f895e8a - installed 2011-10-06) [Other] com.sonos.smbbump.plist (? 25deed1f - installed 2014-06-12) [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2019-10-27) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2013-01-27) [Other] com.apple.SafariBookmarksSyncer.plist (Apple - installed 2011-11-13) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2016-05-24) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-10-16) [Other] com.hp.productresearch.plist (? 0 - installed 2020-10-16) [Running] com.spotify.webhelper.plist (? 0 - installed 2018-04-11) User Login Items: [Not Loaded] GoPro Importer (? - installed 2015-02-11) Modern Login Item /Applications/GoPro Studio.app/Contents/Library/LoginItems/GoPro Importer.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2019-03-12) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (App Store - installed 2020-09-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-09-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2018-04-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] UnclutterStartupLauncher (App Store - installed 2020-07-05) Modern Login Item /Applications/Unclutter.app/Contents/Library/LoginItems/UnclutterStartupLauncher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: iPhotoPhotocast: 7.0 (Apple - installed 2010-04-01) FlashPlayer-10.6: 32.0.0.445 (? - installed 2020-10-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-10-26) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-10-26) Flash Player: 32.0.0.445 (? - installed 2020-10-13) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-03-21) Silverlight: 5.1.41212.0 (? - installed 2016-05-15) JavaAppletPlugin: 15.0.1 (Apple - installed 2014-10-20) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Rapport Content Blocker (Trusteer LTD - installed 2020-01-08) Rapport Extension (Trusteer LTD - installed 2020-01-08) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-09-25) GoPro (? - installed 2015-02-11) Trusteer Endpoint Protection (Trusteer LTD - installed 2020-01-08) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 2.59 (1 min ago) 3.02 (5 min ago) 3.89 (15 min ago) Nominal I/O speed: 3.72 MB/s File system: 31.42 seconds Write speed: 712 MB/s Read speed: 744 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 16.49 % (?) EtreCheck 12.63 % (App Store) deleted 10.80 % (Apple) System Information 1.38 % (Apple) nsurlsessiond 0.24 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 536 MB (App Store) NotificationCenter 308 MB (Apple) System Information 118 MB (Apple) Finder 94 MB (Apple) rapportd 87 MB (Trusteer LTD) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 919 KB / 424 KB (?) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 228 MB Used RAM: 4.26 GB Cached files: 3.51 GB Available RAM: 3.74 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-13 Adobe Flash Player 2020-10-16 Mobile Device (1.0.0.0) 2020-10-19 XProtectPlistConfigData (2133) 2020-10-19 MRTConfigData (1.68) 2020-10-20 Dictate (1.30) 2020-10-23 Duplicate File Finder (6.9) 2020-10-26 Adobe Acrobat Reader DC (20.012.20048) 2020-10-26 EtreCheck (5.6.2) Clean up: /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist RimAlbumArtDaemon Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.hp.productresearch.plist /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research Executable not found ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report