EtreCheckPro version: 6.8.7 (68068)
Report generated: 2024-12-04 08:37:57
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:26

Performance: Excellent

Problem: Computer is restarting

Major Issues:
    Anything that appears on this list needs immediate attention. 

    Failing hard drive - This computer has a hard drive that appears to be failing.
    Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.
    Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.
    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
    Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.
    Safe mode - This computer is running in Safe Mode.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

    No Time Machine backup - Time Machine backup not found.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    Limited permissions - More information may be available with Full Disk Access.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
    MacBook Air (13-inch, 2017)
        Status: Supported
    MacBook Air Model: MacBookAir7,2
    1.8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core
    8 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 4 GB DDR3 1600 
        BANK 1/DIMM0 - 4 GB DDR3 1600 
    Battery: Health = Normal - Cycle count = 636

Video Information:
    Intel HD Graphics 6000 - VRAM: 1536 MB
        Color LCD 1440 x 900

Drives:
    disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
    Internal PCI 5.0 GT/s x2 Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 250.66 GB
            disk1 [APFS Virtual drive] 250.66 GB (Shared by 5 volumes)
                disk1s1 - M********* - Data (APFS) [APFS Virtual drive] (158.35 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (84 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (530 MB used)
                disk1s4 - VM (APFS) [APFS VM] (1.07 GB used)
                disk1s5 - M*******h (APFS) (11.24 GB used)

Mounted Volumes:
    disk1s1 - M********* - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Used: 158.35 GB
        Shared values
            Size: 250.66 GB
            Free: 79.24 GB
            Available: 81.72 GB

    disk1s4 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /private/var/vm
        Used: 1.07 GB
        Shared values
            Size: 250.66 GB
            Free: 79.24 GB

    disk1s5 - M*******h
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 11.24 GB
        Shared values
            Size: 250.66 GB
            Free: 79.24 GB
            Available: 81.72 GB

USB:
    USB 3.0 bus
        Apple Inc. - BRCM20702 Hub
            Apple Inc. - Bluetooth USB Host Controller

Network:
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en2: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge

    Firewall:
        Blocked apps:

System Software:
    macOS Catalina 10.15.7 (19H2026) 
    Time since boot: Less than an hour
    Safe Mode: Enabled

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled
    Automatic Updates: Disabled
    Security Updates: Disabled

    Antivirus software: Avast

Unsigned Files:
    Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist
        Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the legitimate list - probably OK

    Login Item: ~/Library/Printers/EPSON L6190 Series FAX.app
    Login Item: ~/Library/Printers/EPSON L6190 Series.app

    Apps: 18

Kernel Extensions:
    /Applications/Avast.app
        [Not Loaded] AvastFileShield.kext - com.avast.FileShield (AVAST Software a.s., 4.0.0 - SDK 13)
        [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (AVAST Software a.s., 2.1 - SDK 13)

    /Library/Extensions
        [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3)

System Launch Daemons:
    [Not Loaded] 43 Apple tasks
    [Loaded] 184 Apple tasks
    [Running] 113 Apple tasks

System Launch Agents:
    [Not Loaded] 20 Apple tasks
    [Loaded] 192 Apple tasks
    [Running] 103 Apple tasks
    [Other] One Apple task

Launch Daemons:
    [Not Loaded] com.avast.hub.schedule.plist (Not signed - installed 2024-11-29)
        Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400

    [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2024-11-29)
        Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc

    [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-11-29)
        Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh

    [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-11-29)
        Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh

    [Not Loaded] com.epson.ijfax.FaxIODaemon.plist (Seiko Epson Corporation - installed 2024-09-12)
        Executable: /Library/Printers/EPSON/Fax/FaxIOSupport/FaxIODaemon.app/Contents/MacOS/FaxIODaemon

    [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2024-11-04)
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Launch Agents:
    [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2024-11-29)
        Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub

    [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-11-29)
        Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh

    [Not Loaded] com.epson.esua.launcher.plist (Not signed - installed 2023-08-09)
        Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent

    [Not Loaded] com.epson.ijfax.FaxIOHelper.plist (Seiko Epson Corporation - installed 2024-09-12)
        Executable: /Library/Printers/EPSON/Fax/FaxIOSupport/FaxIOHelper.app/Contents/MacOS/FaxIOHelper

    [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2024-11-04)
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

User Login Items:
    [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2020-02-14)
        Modern Login Item
        /Applications/Security/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app

    [Not Loaded] StartUpHelper (Spotify - installed 2024-05-03)
        Modern Login Item
        /Applications/Sound&Music/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

    [Loaded] Stickies-10-0 (Apple - installed 2017-11-14)
        Application
        /Applications/Stickies-10-0.app

    [Not Loaded] 6TC97CLTQ3.com.corastar.SandboxHelper (App Store - installed 2019-12-20)
        Modern Login Item
        /Applications/Strata Design 3D SE 7.app/Contents/Library/LoginItems/6TC97CLTQ3.com.corastar.SandboxHelper.app

    [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2023-09-26)
        Modern Login Item
        /Applications/Utilities/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app

    [Not Loaded] Autoupdate (Christoph Sinai - installed 2024-11-09)
        Modern Login Item
        /Applications/Utilities/coconutBattery.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app

    [Not Loaded] coconutBattery Menu (Christoph Sinai - installed 2024-11-09)
        Modern Login Item
        /Applications/Utilities/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Menu.app

    [Not Loaded] LaunchHelper (App Store - installed 2018-02-05)
        Modern Login Item
        /Applications/Video&Movies/DeskApp for YouTube.app/Contents/Library/LoginItems/LaunchHelper.app

    [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2024-10-15)
        Modern Login Item
        /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app

    [Loaded] Activity Monitor (Apple - installed 2020-10-30)
        Application
        /System/Applications/Utilities/Activity Monitor.app

    [Running] Finder (Apple - installed 2024-10-05)
        Application
        /System/Library/CoreServices/Finder.app

    [Loaded] SpeechSynthesisServer (Apple - installed 2024-10-05)
        Application
        /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

    [Loaded] EPSON L6190 Series FAX (Not signed - installed 2020-10-21)
        Application
        ~/Library/Printers/EPSON L6190 Series FAX.app

    [Loaded] EPSON L6190 Series (Not signed - installed 2020-10-19)
        Application
        ~/Library/Printers/EPSON L6190 Series.app

Applications:
    390 Apple apps
    137 3rd party apps
    405 x86-only apps
    16 unsigned apps

App Extensions:
    Share services:
        [Loaded] Telegram - /Applications/Telegram.app

    QuickLook Previews (legacy):
        Skim - /Applications/PDF/Skim.app
            net.sourceforge.skim-app.skimnotes *.skim
            net.sourceforge.skim-app.pdfd *.pdfd

Internet Plug-ins:
    JavaAppletPlugin: Java 8 Update 421 build 09 (? - installed 2024-11-04)

3rd Party Preference panels:
    Java (? - installed 2024-06-06)

Backup:
    Time Machine information is limited without Full Disk Access

Performance:
    System Load: 3.79 (1 min ago) 4.48 (5 min ago) 2.16 (15 min ago)
    Nominal I/O usage: 2.40 MB/s
    File system: 22.98 seconds
    Write speed: 561 MB/s
    Read speed: 751 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 4 %
    User: 8 %
    Idle: 88 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    EtreCheckPro 7.90 % (Etresoft, Inc.)
    WindowServer 4.48 % (Apple)
    kernel_task 1.22 % (Apple)
    aslmanager 0.86 % (Apple)
    dasd 0.36 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    EtreCheckPro 608 MB (Etresoft, Inc.)
    CVMCompiler (2) 278 MB (Apple)
    Finder 128 MB (Apple)
    syspolicyd 103 MB (Apple)
    softwareupdated 82 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    appstoreagent 42 KB / 13 KB (Apple)
    mDNSResponder 18 KB / 10 KB (Apple)
    syspolicyd 20 KB / 6 KB (Apple)
    familycircled 8 KB / 1 KB (Apple)
    apsd 4 KB / 3 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    syspolicyd 3 (Apple)
    WindowServer 3 (Apple)
    trustd (3) 1 (Apple)
    Finder 0 (Apple)
    mDNSResponder 0 (Apple)

Virtual Memory Information:
    Physical RAM: 8 GB

    Free RAM: 3.81 GB
    Used RAM: 2.63 GB
    Cached files: 1.56 GB

    Available RAM: 5.37 GB
    Swap Used: 0 B

Software Installs (past 60 days):
    Install Date Name (Version)
    2024-10-05 Gatekeeper Configuration Data (181)
    2024-10-05 XProtectPlistConfigData (5272)
    2024-10-05 XProtectPayloads (145)
    2024-10-05 Safari (15.6.1)
    2024-10-05 macOS Catalina Security Update 2022-005 (10.15.7)
    2024-10-05 MRTConfigData (1.93)
    2024-10-14 Telegram (11.2.2)
    2024-10-15 EPSON Printer Driver (12.62)
    2024-10-15 Epson Scan 2 (6.4.143)
    2024-10-15 EPSON PC-FAX Driver (2.40)
    2024-10-15 EPSON Software Updater (2.6.3)
    2024-10-15 EPSON Manuals (1.1.4)
    2024-10-21 FFmpeg Libraries for Audacity (1)
    2024-10-23 Voice Update - (3.6)
    2024-11-04 JDK 8 Update 421 (1.8.421.09)
    2024-11-29 Avast Security (15.9.2)
    2024-11-29 AvastHUB (3.1.41)
    2024-11-29 Bitdefender Virus Scanner (3.17)

Clean up:
    /Library/LaunchAgents/com.epson.esua.launcher.plist
        /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent
        Executable not found

Diagnostics Information (past 60 days):
    2024-12-01 15:13:45 Kernel Panic
        Details:
            panic(cpu 2 caller 0xffffff7f9feacad5): userspace watchdog timeout: no
             successful checkins from com.apple.WindowServer in 120 seconds


    2024-12-01 09:31:38 Kernel Panic
        Details:
            panic(cpu 2 caller 0xffffff7f964aca8d): watchdog timeout: no checkins 
            from watchdogd in 98 seconds (18 total checkins since monitoring last 
            enabled)


    2024-11-29 17:21:17 Kernel Panic
        Details:
            panic(cpu 1 caller 0xffffff80136c0742): initproc exited -- exit reaso
            n namespace 2 subcode 0xa description: none
            Could not recover SATA HDD after 5 attempts. Terminating.


    2024-11-28 08:44:41 Kernel Panic (2 times)
        First occurrence: 2024-11-27 15:10:30
        Details:
            panic(cpu 2 caller 0xffffff7f91971a8d): watchdog timeout: no checkins 
            from watchdogd in 97 seconds (124 total checkins since monitoring last
             enabled)
            Could not recover SATA HDD after 5 attempts. Terminating.


    2024-11-28 04:22:14 Kernel Panic
        Details:
            panic(cpu 0 caller 0xffffff801a613767): "AppleAHCIDiskQueueManager::se
            tPowerState(0xffffff802d212000 : 0xffffff7f9cdca5d2, 3 -> 0) timed out
             after 102195 ms"@\/AppleInternal\/BuildRoot\/Library\/Caches\/com.app
            le.xbs\/Sources\/xnu\/xnu-6153.141.66\/iokit\/Kernel\/IOServicePM.cpp:
            5296


    2024-11-27 23:09:04 Kernel Panic (2 times)
        First occurrence: 2024-11-27 14:04:06
        Details:
            panic(cpu 0 caller 0xffffff8019c47cba): Kernel trap at 0xffffff801a13a
            6c0, type 14=page fault, registers:
            Could not recover SATA HDD after 5 attempts. Terminating.


    2024-11-27 15:24:22 DesktopServicesHelper - High CPU Use
        Executable: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Resources/DesktopServicesHelper

    2024-11-23 23:17:22 Music.app - Hang
        Executable: /System/Applications/Music.app

    2024-11-21 22:49:24 Preview.app - Crash
        Executable: /System/Applications/Preview.app
        Details: 
            dyld3 mode
            pQ€Üˇ



End of report