EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-01-26 21:03:54 Download EtreCheckPro from https://etrecheck.com Runtime: 3:12 Performance: Good Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 708.64 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 567 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s6 - Update (APFS) (Shared - 5 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 708.64 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 567 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s6 - Update (APFS) (Shared - 5 MB used) disk3 - Seagate Backup+ Desk 5.00 TB External USB 480 Mbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 5.00 TB disk4 [APFS Virtual drive] 5.00 TB (Shared by 1 volumes) disk4s2 - B****p (APFS) (Shared - 840.09 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.02 TB (Shared - 708.64 GB used, 304.46 GB available, 290.96 GB free) APFS Mount point: /System/Volumes/Data Fusion drive disk2s2 - Preboot [APFS Preboot] 1.02 TB (Shared - 567 MB used, 290.96 GB free) APFS Mount point: /System/Volumes/Preboot Fusion drive disk2s4 - VM [APFS VM] 1.02 TB (Shared - 2.15 GB used, 290.96 GB free) APFS Mount point: /System/Volumes/VM Fusion drive disk2s5s1 - Macintosh HD [APFS Snapshot] 1.02 TB (Shared - 15.75 GB used, 304.46 GB available, 290.96 GB free) APFS Mount point: / Fusion drive Read-only: Yes disk2s6 - Update 1.02 TB (Shared - 5 MB used, 290.96 GB free) APFS Mount point: /System/Volumes/Update Fusion drive disk4s2 - B****p 5.00 TB (Shared - 840.09 GB used, 4.16 TB free) APFS Mount point: /Volumes/B****p Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.1 (21C52) Time since boot: About an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.dtv.vgconnect.plist Executable: /bin/sh -c $HOME/Library/NDSPCShowServer.DTV/NDSPCShowServer.DTV.bundle/Contents/Resources/launch.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.dtv.vgconnect.uninstall.plist Executable: /bin/sh -c /tmp/vgconnect.DTV/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/mega.mac.megaupdater.plist Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater Details: Domain name invalid - possibly adware Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Login Item: ~/Library/Octoshape/InfiniteHD.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: ~/Library/Internet Plug-Ins/OctoshapeWeb.plugin Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 5 Old Applications: 20 x86-only apps Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (16.5.1 49187 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (16.5.1 49187 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (16.5.1 49187 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (16.5.1 49187 - SDK 10.9) /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (13.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 200 Apple tasks [Running] 139 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 182 Apple tasks [Running] 151 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2018-11-11) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-08-22) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-09-27) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-01-18) Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? 8cc464d4 - installed 2021-09-27) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-01-18) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-01-18) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-01-18) User Launch Agents: [Other] com.dtv.vgconnect.plist (? 0 - installed 2021-12-07) [Loaded] com.dtv.vgconnect.uninstall.plist (? 0 - installed 2021-12-07) [Loaded] mega.mac.megaupdater.plist (? 0 - installed 2020-09-07) User Login Items: [Loaded] Canon IJ Network Scanner Selector EX (Canon Inc. - installed 2021-03-26) Application /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app [Not Loaded] vaulthelper (App Store - installed 2022-01-01) Modern Login Item /Applications/F-Vault.app/Contents/Library/LoginItems/vaulthelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-08-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-08-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Android File Transfer Agent (Google, Inc. - installed 2020-03-21) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app [Loaded] InfiniteHD (? - installed 2016-02-08) Application ~/Library/Octoshape/InfiniteHD.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 311 build 11 (? - installed 2021-10-22) Silverlight: 5.1.50901.0 (? - installed 2017-12-28) 3rd Party Preference Panes: Java (? - installed 2021-09-27) WacomTablet (Wacom Technology Corp. - installed 2021-01-18) Backup: Skip System Files: No Auto backup: Yes Destinations: B****p [Local] (Last used) Total size: 5.00 TB Total number of backups: 16 Oldest backup: 2021-03-27 10:07:16 Last backup: 2022-01-26 20:48:20 4 local snapshots Oldest local snapshot: 2022-01-26 17:42:25 Last local snapshot: 2022-01-26 20:46:45 Performance: System Load: 1.09 (1 min ago) 1.27 (5 min ago) 2.00 (15 min ago) Nominal I/O speed: 5.81 MB/s File system: 19.11 seconds Write speed: 191 MB/s Read speed: 839 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 19 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.appkit.xpc.openAndSavePanelService (3) 34.94 % (Apple) mdworker_shared (2) 20.64 % (Apple) EtreCheckPro 13.70 % (Etresoft, Inc.) kernel_task 8.05 % (Apple) com.apple.WebKit.WebContent (5) 7.42 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 1.61 GB (Apple) EtreCheckPro 604 MB (Etresoft, Inc.) Numbers 332 MB (App Store) mds_stores 232 MB (Apple) Microsoft Excel 183 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 370 KB / 87 KB (Apple) rapportd 74 KB / 32 KB (Apple) CNSSelectorAgent 32 KB / 61 KB (Canon Inc.) com.apple.WebKit.Networking 73 KB / 14 KB (Apple) trustd 46 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (5) 2 (Apple) WindowServer 1 (Apple) Safari 1 (Apple) com.apple.WebKit.Networking (2) 0 (Apple) WacomTabletDriver 0 (Wacom Technology Corp.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 425 MB Used RAM: 6.38 GB Cached files: 9.20 GB Available RAM: 9.62 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-12-09 macOS 11.6.1 (11.6.1) 2021-12-13 GarageBand (10.4.5) 2021-12-15 Tayasui Sketches (6.4) 2022-01-01 F-Vault (1.1.10) 2022-01-13 Microsoft Excel (16.57.22011101) 2022-01-13 Microsoft OneNote (16.57.22011101) 2022-01-13 Microsoft Outlook (16.57.22011101) 2022-01-13 Microsoft PowerPoint (16.57.22011101) 2022-01-13 Microsoft Word (16.57.22011101) 2022-01-14 Microsoft AutoUpdate (4.43.22011101) 2022-01-15 macOS Installer Notification (2.0) 2022-01-16 Device Support Update (1.0.0.0.1.1632960232) 2022-01-16 Safari (15.2) 2022-01-16 macOS 11.6.2 (11.6.2) 2022-01-21 macOS Monterey (12.1) 2022-01-22 macOS 12.1 (12.1) 2022-01-22 MRTConfigData (1.86) 2022-01-26 XProtectPlistConfigData (2154) Diagnostics Information (past 7-30 days): 2022-01-26 20:00:16 Kernel Panic Details: panic(cpu 0 caller 0xffffff8005cd41c6): Sleep transition timed out aft er 180 seconds while notifying clients about upcoming system capabilit y changes. Suspected bundle: com.apple.driver.AppleIntelSKLGraphicsFra mebuffer. Thread 0x74. Panicked task 0xffffff8b5898b670: 220 threads: pid 0: kernel_task 2022-01-26 18:44:59 mdsync High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-01-26 18:37:35 Kernel Panic Details: panic(cpu 0 caller 0xffffff800e2d41c6): Sleep transition timed out aft er 180 seconds while notifying clients about upcoming system capabilit y changes. Suspected bundle: com.apple.driver.AppleIntelSKLGraphicsFra mebuffer. Thread 0x74. Panicked task 0xffffff902db50670: 236 threads: pid 0: kernel_task 2022-01-25 12:06:18 Kernel Panic Details: panic(cpu 0 caller 0xffffff801bcd41c6): Sleep transition timed out aft er 180 seconds while notifying clients about upcoming system capabilit y changes. Suspected bundle: com.apple.driver.AppleIntelSKLGraphicsFra mebuffer. Thread 0x74. Panicked task 0xffffff8b6e926670: 236 threads: pid 0: kernel_task 2022-01-25 07:12:16 Fitbit Connect Menubar Helper Crash (8 times) Executable: /Applications/Fitbit Connect.app 2022-01-24 12:35:13 Kernel Panic Details: panic(cpu 1 caller 0xffffff8015ad41c6): Sleep transition timed out aft er 180 seconds while notifying clients about upcoming system capabilit y changes. Suspected bundle: com.apple.driver.AppleIntelSKLGraphicsFra mebuffer. Thread 0x74. Panicked task 0xffffff90353e2670: 219 threads: pid 0: kernel_task 2022-01-23 19:22:13 Kernel Panic Details: {"timestamp":"2022-01-23 19:22:13.00 -0600","bug_type":"210","os_versi on":"macOS 12.1 (21C52)","incident_id":"86240F93-DF14-48C6-A45A-4CE691 FC3778"} {"macOSProcessedStackshotData":"RGF0ZS9UaW1lOiAgICAgICAgMjAyMi0wMS0yMy AxOToyMTo0OS4zOTcgLTA2MDAKT1MgVmVyc2lvbjogICAgICAgTWFjIE9TIFggMTIuMSAo QnVpbGQgMjFDNTIpCkFyY2hpdGVjdHVyZTogICAgIHg4Nl82NApSZXBvcnQgVmVyc2lvbj ogICAzNQoKRGF0YSBTb3VyY2U6ICAgICAgU3RhY2tzaG90cwpTaGFyZWQgQ2FjaGU6ICAg ICA0MDQzMkEwMy04OEQzLTMwNUYtOUMwQy1FNzU0OUU3MUQ5Mjcgc2xpZCBiYXNlIGFkZH Jlc3MgMHg3ZmY4MDk4YTEwMDAsIHNsaWRlIDB4OThhMTAwMApTaGFyZWQgQ2FjaGU6ICAg ICAzRDZDMDU5RS01MkY3LTNDQzEtOTczQS01RjBCNThEQzkyNUIgc2xpZCBiYXNlIGFkZH Jlc3MgMHg3ZmY4MzYzZGUwMDAsIHNsaWRlIDB4MzYzZGUwMDAKCkR1cmF0aW9uOiAgICAg ICAgIDAuMDBzClN0ZXBzOiAgICAgICAgICAgIDEKClRpbWUgQXdha2UgU2luY2UgQm9vdD ogMzgwOTlzCgoKClByb2Nlc3M6ICAgICAgICAgIGFjY291bnRzZCBbMzYxXQpVVUlEOiAg ICAgICAgICAgICA5NDVCMzAzQy02QjhFLTM1NzAtQTREQy01QkY4NDI4MTcxOTMKUGF0aD ogICAgICAgICAgICAgL1N5c3RlbS9MaWJyYXJ5L0ZyYW1ld29ya3MvQWNjb3VudHMuZnJh bWV3b3JrL1ZlcnNpb25zL0EvU3VwcG9ydC9hY2NvdW50c2QKU2hhcmVkIENhY2hlOiAgIC AgNDA0MzJBMDMtODhEMy0zMDVGLTlDMEMtRTc1NDlFNzFEOTI3IHNsaWQgYmFzZSBhZGRy ZXNzIDB4N2ZmODA5OGExMDAwLCBzbGlkZSAweDk4YTEw System Profile: Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE HDD ST1000DM003, 1 TB Thunderbolt Bus: iMac, Apple Inc., 28.1 Boot Volume File System Type: apfs Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343 147533642465238412D52442020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343 147533642465238412D52442020 USB Device: USB30Bus USB Device: Bluetooth USB Host Controller USB Device: FaceTime HD Camera (Built-in) USB Device: USB2.0 Hub Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online Model: iMac17,1, BootROM 447.60.3.0.0, 4 processors, Quad-Core Intel C ore i5, 3.2 GHz, 16 GB, SMC 2.33f12 Graphics: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2 GB AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x14A), Broadcom B CM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.3) AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial po rts 2022-01-23 16:32:24 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2022-01-23 03:04:19 Kernel Panic Details: panic(cpu 0 caller 0xffffff8009ed41c6): Sleep transition timed out aft er 180 seconds while calling power state change callbacks. Suspected b undle: com.apple.iokit.IOGraphicsFamily. Thread 0x2ce5c. Panicked task 0xffffff94f62ba670: 220 threads: pid 0: kernel_task 2022-01-23 00:44:27 photoanalysisd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-01-22 15:27:14 Kernel Panic Details: panic(cpu 0 caller 0xffffff8014ed41c6): Sleep transition timed out aft er 180 seconds while calling power state change callbacks. Suspected b undle: com.apple.iokit.IOGraphicsFamily. Thread 0xd267. Panicked task 0xffffff950158b670: 238 threads: pid 0: kernel_task End of report