EtreCheck version: 5.6 (5212) Report generated: 2020-08-10 12:26:23 Download EtreCheck from https://etrecheck.com Runtime: 3:25 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Computer is very slow when opening new apps and changing websites. Al so it freezes sometimes when coming out of sleep mode or if inactive f or a couple of minutes. Major Issues: Anything that appears on this list needs immediate attention. Proxies - Network proxies detected. This could be evidence of malware. Adware - Adware detected. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3.00 GHz Intel Core i5 (i5-7400) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 2400 BANK 1/DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 180.37 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 180.37 GB used, 815.58 GB available, 814.56 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used, 814.56 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Proxies: SOCKS Interface en9: iPhone 4 Proxies: SOCKS Interface en8: iPhone 3 Proxies: SOCKS Interface en6: iPad Proxies: SOCKS Interface en5: iPhone Proxies: SOCKS Interface en7: iPhone 2 Proxies: SOCKS Interface en1: Wi-Fi 802.11 a/b/g/n/ac Proxies: SOCKS Interface en4: Bluetooth PAN Proxies: SOCKS Interface bridge0: Thunderbolt Bridge Proxies: SOCKS System Software: macOS Mojave 10.14.6 (18G5033) Time since boot: About an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Adware: Launchd: ~/Library/LaunchAgents/com.ExpertProjectSearch.plist Executable: ~/Library/Application Support/com.ExpertProjectSearch/ExpertProjectSearch r Reason: Adware pattern match Launchd: /Library/LaunchDaemons/com.ExpertProjectSearchDaemon.plist Executable: /Library/Application Support/com.ExpertProjectSearchDaemon/ExpertProjectSearch r Reason: Adware pattern match Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.service.7600.plist Executable: /Users/***/7600/_9955838102 Details: Executable file is not accessible without Full Drive Access Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.DBFDB5DD.CDED.4F99.AA39.0D5B0DDCCDF0.plist Executable: ~/Library/Application Support/.547E6F1A-A981-4984-9BD8-DE31945E4258/.88D0F49E-FA0E-4341-9175-B04BC53B90DC h Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.ExpertProjectSearchP.plist Executable: /var/root/.ExpertProjectSearch/ExpertProjectSearchDaemon Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.11652559216006247340.7964744602.plist Executable: ~/Library/Application Support/com.3932349527354962001/16128790395776850648 ABE2BB85-5782-4C4F-830D-3CF2E09DD71D EBA56815-0639-426F-8DF1-C91842B4EE11 Details: Domain name invalid - possibly adware Safari Extension: PanelStart Safari Extension: IdeaShared Safari Extension: CentralLocator Safari Extension: ProductTask Safari Extension: ReachChoice Safari Extension: FocusProvide Safari Extension: ForwardOpen Safari Extension: ProdigySearch Safari Extension: GuideReach Safari Extension: ThreadProperty Safari Extension: AreaProduct Safari Extension: MetroPremium Safari Extension: IdeaDetails Safari Extension: DynamicPanel Safari Extension: ChoiceFinder Safari Extension: BenefitSites Safari Extension: OperationPage Safari Extension: ContentStyles Safari Extension: ElementTools Safari Extension: ExtraDevice Apps: 22 32-bit Applications: 2 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 172 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 176 Apple tasks [Running] 120 Apple tasks Launch Agents: [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-01-08) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) Launch Daemons: [Loaded] com.ExpertProjectSearchDaemon.plist (Adware - installed 2020-08-04) [Running] com.ExpertProjectSearchP.plist (? 5947114a - installed 2020-03-25) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-05-20) User Launch Agents: [Other] com.11652559216006247340.7964744602.plist (? 0 - installed 2019-10-10) [Running] com.DBFDB5DD.CDED.4F99.AA39.0D5B0DDCCDF0.plist (? 0 - installed 2019-12-07) [Loaded] com.ExpertProjectSearch.plist (Adware - installed 2019-09-18) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-11) [Loaded] com.service.7600.plist (? 0 - installed 2020-05-27) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-19) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-19) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-06-08) AirPlay: 2.0 (Apple - installed 2020-06-08) AppleAVBAudio: 760.6 (Apple - installed 2019-08-26) BridgeAudioSP: 5.52 (Apple - installed 2020-06-08) iSightAudio: 7.7.3 (Apple - installed 2019-08-26) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: AreaProduct (? - installed 2019-12-13) BenefitSites (? - installed 2020-01-29) CentralLocator (? - installed 2019-12-18) ChoiceFinder (? - installed 2020-02-05) ContentStyles (? - installed 2020-02-17) DynamicPanel (? - installed 2019-10-25) ElementTools (? - installed 2020-01-16) ExtraDevice (? - installed 2020-05-11) FocusProvide (? - installed 2019-12-30) ForwardOpen (? - installed 2019-10-22) GuideReach (? - installed 2019-12-25) IdeaDetails (? - installed 2019-10-20) IdeaShared (? - installed 2019-10-27) MetroPremium (? - installed 2019-10-30) OperationPage (? - installed 2020-05-16) PanelStart (? - installed 2020-01-23) ProdigySearch (? - installed 2019-11-02) ProductTask (? - installed 2019-10-31) ReachChoice (? - installed 2020-01-09) ThreadProperty (? - installed 2020-02-12) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.62 (1 min ago) 1.61 (5 min ago) 1.67 (15 min ago) Nominal I/O speed: 2.46 MB/s File system: 30.08 seconds Write speed: 82 MB/s Read speed: 77 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 9 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 39.38 % (?) EtreCheck 7.99 % (App Store) EEventManager 0.06 % (Seiko Epson Corporation) Epson Scanner Monitor 0.05 % (Seiko Epson Corporation) SystemUIServer 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 566 MB (App Store) Dock 101 MB (Apple) trustd 94 MB (Apple) photoanalysisd 92 MB (Apple) assistant_service 85 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 139 KB / 55 KB (?) SystemUIServer 0 B / 64 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 698 MB Used RAM: 4.24 GB Cached files: 3.08 GB Available RAM: 3.76 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-19 Numbers (10.0) 2020-07-19 Pages (10.0) 2020-07-19 Keynote (10.0) 2020-07-19 Adobe Flash Player 2020-07-19 Safari (13.1.2) 2020-07-22 GarageBand (10.3.2) 2020-07-28 MRTConfigData (1.64) 2020-07-28 XProtectPlistConfigData (2127) 2020-08-05 Epson Photo+ 2020-08-10 EtreCheck (5.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report