EtreCheck version: 6.0 (6A001) Report generated: 2019-07-02 11:05:02 Download EtreCheck from https://etrecheck.com Runtime: 33:12 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Low RAM - This machine has insufficient RAM. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 118.11 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 45 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) disk2 - Seagate BUP Slim Mac SL 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S***********************e (Journaled HFS+) 999.86 GB (926.00 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 118.11 GB used - 876.85 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used - 876.85 GB free) APFS Mount point: /private/var/vm disk2s2 - S***********************e 999.86 GB (926.00 GB used - 73.86 GB free) Journaled HFS+ Mount point: /Volumes/S***********************e Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 5.01 GB available System Software: macOS Mojave 10.14.5 (18F132) Time since boot: Less than an hour Notifications: /Applications/Safari.app 5 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.microsoft.update.agent.plist Executable: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app/Contents/MacOS/Microsoft AU Daemon -checkForUpdates Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 181 Apple tasks [Running] 117 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-09-16) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-09-17) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.microsoft.update.agent.plist (? 5cdbb3ff - installed 2018-09-16) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-09-17) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-09-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-09-16) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-09-16) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-09-16) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Other] tapufind.plist (? 0 - installed 2018-09-16) Internet Plug-ins: SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-09-17) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-01) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-06-01) AirPlay: 2.0 (Apple - installed 2019-06-01) AppleAVBAudio: 740.1 (Apple - installed 2019-06-01) BridgeAudioSP: 5.46 (Apple - installed 2019-06-01) iSightAudio: 7.7.3 (Apple - installed 2019-06-01) Safari Extensions: TapuFind - App Store (installed 2018-12-18) Time Machine: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 123.15 GB Destinations: S***********************e [Local] (Last used) Total size: 999.86 GB Total number of backups: 37 Oldest backup: 2018-10-01 10:00:38 Last backup: 2019-07-02 09:54:57 10 local snapshots Oldest local snapshot: 2019-07-01 10:00:37 Last local snapshot: 2019-07-02 09:53:26 Performance: System Load: 1.97 (1 min ago) 1.86 (5 min ago) 1.68 (15 min ago) Nominal I/O speed: 2.21 MB/s File system: 123.33 seconds (timed out) Write speed: 50 MB/s Read speed: 40 MB/s CPU Usage Snapshot: Type Overall System 6 % User 5 % Idle 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (19) 30.51 % (Apple) Safari 18.62 % (Apple) WindowServer 10.56 % (Apple) kernel_task 4.95 % (Apple) com.apple.WebKit.Networking 3.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (20) 1.83 GB (Apple) EtreCheckPro 452 MB (Etresoft, Inc.) kernel_task 285 MB (Apple) Safari 155 MB (Apple) Activity Monitor 128 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 2 MB / 98 KB (Apple) mDNSResponder 163 KB / 29 KB (Apple) cloudd 123 KB / 21 KB (Apple) rapportd 21 KB / 6 KB (Apple) apsd 7 KB / 12 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Safari 3 (Apple) sandboxd 3 (Apple) com.apple.WebKit.WebContent (20) 1 (Apple) WindowServer 1 (Apple) helpd 0 (Apple) Virtual Memory Information: Physical RAM: Free RAM: 19 MB Used RAM: 5.70 GB Cached files: 2.28 GB Available RAM: 2.30 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-06-18 MRTConfigData (1.42) 2019-06-26 Gatekeeper Configuration Data (170) Clean up: ~/Library/LaunchAgents/tapufind.plist ~/Library/Application Support/Agent/tapufind Executable not found Diagnostics Information (past 7 days): 2019-06-28 14:08:17 iTunes.app High CPU Use Executable: /Applications/iTunes.app End of report