EtreCheckPro version: 6.8.10 (68078) Report generated: 2025-06-26 18:20:34 Download EtreCheckPro from https://etrecheck.com Runtime: 3:17 Performance: Good Problem: Other problem Description: Everytime I remove or paste a file, the process gets stuck and never f inishes. Same thing happens when I click any webpage to open the micro finder. The window never pops up and the browser gets stuck. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Hardware Information: MacBook Pro (16-inch, 2021) Status: Supported MacBook Pro Model: MacBookPro18,1 Apple M1 Pro (m1 pro) CPU: 10-core 32 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 221 Video Information: Apple M1 Pro Color LCD 2992 x 1934 ESR USB-C 1920 x 1080 HP E243 1920 x 1080 Drives: disk0 - APPLE SSD AP1024R 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 7% used, 174.21 TB written, 100% health, 11 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (3 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.25 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.25 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (7.14 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.05 GB used) disk3s4 - Update (APFS) (3 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (425.46 GB used) disk3s6 - VM (APFS) [APFS VM] (11.81 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.87 GB used) disk2s2 - Update (APFS) (2 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 3 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.25 GB Shared values Size: 994.66 GB Free: 537.74 GB Available: 595.48 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 7.14 GB Shared values Size: 994.66 GB Free: 537.74 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 994.66 GB Free: 537.74 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 425.46 GB Shared values Size: 994.66 GB Free: 537.74 GB Available: 595.48 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 11.81 GB Shared values Size: 994.66 GB Free: 537.74 GB USB: USB 3.1 bus USB 3.1 bus USB 3.1 bus Dell Inc. - Dell dock Realtek - USB 101001000 LAN Dell Inc. - Dell dock Dell Inc. - Dell dock Dell Dock WD19S Dell Inc. - Dell dock Dell dock Network: Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface en8: USB 101001000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en7: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Sequoia 15.5 (24F74) Installed 2025-05-27 Time since boot: About a day Configuration Files: /etc/hosts - Count: 1 Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.docker.socket.plist Command: /Library/PrivilegedHelperTools/com.docker.socket *** Launchd: ~/Library/LaunchAgents/homebrew.mxcl.mongodb-community.plist Command: /opt/homebrew/opt/mongodb-community/bin/mongod --config /opt/homebrew/etc/mongod.conf Details: Gatekeeper bypass Launchd: ~/Library/LaunchAgents/homebrew.mxcl.postgresql@14.plist Command: /opt/homebrew/opt/p********l@14/bin/postgres -D /opt/homebrew/var/p********l@14 Details: Gatekeeper bypass Launchd: ~/Library/LaunchAgents/com.node.HIPKILocalServer.cht.plist Command: /bin/zsh -c ~/Library/HiPKILocalSignServer/runHIPKILocalServer.sh Details: Gatekeeper bypass Apps: 10 System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 253 Apple tasks [Running] 121 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 272 Apple tasks [Running] 157 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.docker.socket.plist (Not signed - installed 2025-06-21) Command: /Library/PrivilegedHelperTools/com.docker.socket *** [Running] com.docker.vmnetd.plist (Docker Inc - installed 2025-06-21) Executable: /Library/PrivilegedHelperTools/com.docker.vmnetd [Loaded] com.microsoft.EdgeUpdater.wake.system.plist (Microsoft Corporation - installed 2025-04-23) Command: /Library/Application Support/Microsoft/EdgeUpdater/Current/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Running] com.oracle.oss.mysql.mysqld.plist (Oracle America, Inc. - installed 2023-02-16) Command: /usr/local/mysql/bin/mysqld --user=_mysql --basedir=/usr/local/mysql --datadir=/usr/local/mysql/data --plugin-dir=/usr/local/mysql/lib/plugin --log-error=/usr/local/mysql/data/mysqld.local.err --pid-file=/usr/local/mysql/data/mysqld.local.pid --keyring-file-data=/usr/local/mysql/keyring/keyring --early-plugin-load=keyring_file=keyring_file.so [Loaded] com.proxyman.NSProxy.HelperTool.plist (TablePlus Inc - installed 2025-01-05) Executable: /Library/PrivilegedHelperTools/com.proxyman.NSProxy.HelperTool [Running] org.openvpn.client.plist (OPENVPN TECHNOLOGIES, INC. - installed 2024-08-21) Executable: /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent [Running] org.openvpn.helper.plist (OPENVPN TECHNOLOGIES, INC. - installed 2024-08-21) Executable: /Library/Frameworks/OVPNHelper.framework/Versions/Current/usr/sbin/ovpnhelper [Loaded] org.wireshark.ChmodBPF.plist (Wireshark Foundation, Inc. - installed 2022-04-22) Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF [Other] tw.gov.nhi.nhiicc.plist (National Health Insurance Administration, Ministry of Health and Welfare - installed 2024-08-14) Executable: /usr/local/share/nhiicc/nhiicc [Running] tw.gov.nhi.nhiicc2023.plist (National Health Insurance Administration, Ministry of Health and Welfare - installed 2024-08-14) Command: /usr/local/share/nhiicc/nhiicc --CertFile /Library/StartupItems/nhiicc/cert/NHIServerCert.crt --PrivateFileKey /Library/StartupItems/nhiicc/cert/NHIServerCert.key --DocRoot /Library/StartupItems/nhiicc/web [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-09) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.apple.dt.xcode.xcbackgrounddownloader.plist (Apple - installed 2025-05-13) Command: /Applications/Xcode.app/Contents/Developer/usr/bin/xcodebuild -downloadAllPreviouslySelectedPlatforms Location: /Applications/Xcode.app [Not Loaded] com.openai.chat-helper.plist (OpenAI, L.L.C. - installed 2025-05-03) Executable: /Applications/ChatGPT.app/Contents/Resources/ChatGPTHelper Location: /Applications/ChatGPT.app [Other] com.twca.NECAgent.agent.plist (Not signed - installed 2020-04-20) Executable: /Applications/NECAgent.app/Contents/MacOS/NECAgent [Running] com.web.agent.ESUNATM_service.plist (E.SUN Commercial Bank, Ltd. - installed 2023-02-14) Executable: /Applications/ESUNATM_Service.app/Contents/MacOS/ESUNATM_Service User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-05-26) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) [Other] com.grammarly.ProjectLlama.Shepherd.plist (Not signed - installed 2024-10-24) Executable: /Applications/Grammarly Desktop.app/Contents/Library/LaunchAgents/Grammarly Desktop Helper.app/Contents/MacOS/Grammarly Desktop Helper [Running] com.node.HIPKILocalServer.cht.plist (Not signed - installed 2025-05-04) Command: /bin/zsh -c ~/Library/HiPKILocalSignServer/runHIPKILocalServer.sh [Running] com.tunnelbear.remembear.RememBearHelper.plist (TunnelBear, Inc. - installed 2025-06-21) Executable: /Applications/RememBear.app/Contents/Library/LoginItems/RememBearHelper.app/Contents/MacOS/RememBearHelper [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2025-06-21) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public [Running] homebrew.mxcl.mongodb-community.plist (Not signed - installed 2023-02-05) Command: /opt/homebrew/opt/mongodb-community/bin/mongod --config /opt/homebrew/etc/mongod.conf [Running] homebrew.mxcl.postgresql@14.plist (Not signed - installed 2025-02-26) Command: /opt/homebrew/opt/p********l@14/bin/postgres -D /opt/homebrew/var/p********l@14 [Other] io.fig.dotfiles-daemon.plist (Not signed - installed 2024-03-13) Command: /Applications/Fig.app/Contents/MacOS/fig-darwin-universal daemon [Other] io.fig.launcher.plist (Not signed - installed 2024-03-13) Command: /Applications/Fig.app/Contents/MacOS/fig_desktop --is-startup --no-dashboard [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-05-21) Command: ~/Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-05-21) Command: ~/Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Login Items: [Loaded] DockerHelper (Docker Inc - installed 2025-06-24) Modern Login Item /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app [Running] RememBear Helper (TunnelBear, Inc. - installed 2020-05-21) Modern Login Item /Applications/RememBear.app/Contents/Library/LoginItems/RememBearHelper.app [Not Loaded] Slack Login Helper (App Store - installed 2025-06-13) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] Steam (Valve Corporation - installed 2022-03-22) Application /Applications/Steam.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-05-04) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-05-04) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-09-08) Modern Login Item ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app Applications: 761 Apple apps 99 3rd party apps 20 x86-only apps 10 unsigned apps App Extensions: Widgets: [Loaded] ChatGPT - /Applications/ChatGPT.app [Loaded] Microsoft Edge Widgets - /Applications/Microsoft Edge.app Share services: [Loaded] Send to Chat - /Applications/WeChat.app [Loaded] LINE - /Applications/LINE.app Safari extensions: [Loaded] RememBear - /Applications/RememBear.app/Contents/Library/LoginItems/RememBearHelper.app [Loaded] Zotero Connector - /Applications/Zotero.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: SteamStreamingMicrophone: 0.2.10 (Valve Corporation - installed 2024-03-28) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-12-22) SteamStreamingSpeakers: 0.2.10 (Valve Corporation - installed 2024-03-28) 3rd Party Preference panels: MySQL (Oracle America, Inc. - installed 2022-12-16) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.51 (1 min ago) 3.15 (5 min ago) 2.89 (15 min ago) Nominal I/O usage: 1.23 MB/s File system: 9.53 seconds Write speed: 3579 MB/s Read speed: 3662 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 8 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 34.50 % (Apple) EtreCheckPro 20.26 % (Etresoft, Inc.) ps (6) 13.20 % (Apple) kernel_task 13.00 % (Apple) Google Chrome Helper (Renderer) (51) 12.26 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (51) 6.67 GB (Google LLC) Code Helper (Plugin) (26) 1.85 GB (Microsoft Corporation) EtreCheckPro 1.22 GB (Etresoft, Inc.) com.apple.Virtualization.VirtualMachine 979 MB (Apple) Google Chrome 618 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 3 MB (Apple) com.apple.geod 2 MB / 22 KB (Apple) apsd 389 KB / 828 KB (Apple) netbiosd 74 KB / 28 KB (Apple) rapportd 30 KB / 28 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome 28 (Google LLC) WindowServer 13 (Apple) Google Chrome Helper (Renderer) (51) 6 (Google LLC) Google Chrome Helper (GPU) 3 (Google LLC) com.apple.Virtualization.VirtualMachine 3 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 90 MB Used RAM: 27.44 GB Cached files: 4.48 GB Available RAM: 4.56 GB Swap Used: 10.09 GB Software Installs (past 60 days): Install Date Name (Version) 2025-05-01 macOS 15.4.1 (15.4.1) - Software update 2025-05-01 RosettaUpdateAuto (1.0.0.0.1.1746349326) - Install on demand 2025-05-13 Slack (4.44.59) - App Store 2025-05-13 XProtectPlistConfigData (5297) - Software update 2025-05-21 Zoom Workplace (6.4.6.53970) - Installer 2025-05-21 XProtectPlistConfigData (5298) - Software update 2025-05-24 Slack (4.44.60) - App Store 2025-05-27 macOS 15.5 (15.5) - Software update 2025-05-27 RosettaUpdateAuto (1.0.0.0.1.1746349326) - Install on demand 2025-05-29 Xcode (16.4) - App Store 2025-06-05 XProtectCloudKitUpdate (5299) - XProtectUpdateService 2025-06-06 XProtectPlistConfigData (5299) - Software update 2025-06-10 LINE (9.9.0) - App Store 2025-06-11 XProtectPlistConfigData (5300) - Software update 2025-06-13 Slack (4.44.65) - App Store 2025-06-17 XProtectCloudKitUpdate (5301) - XProtectUpdateService 2025-06-17 XProtectPlistConfigData (5301) - Software update 2025-06-25 XProtectPlistConfigData (5302) - Software update 2025-06-25 Command Line Tools for Xcode (16.4) - Software update Clean up: /Library/LaunchAgents/com.twca.NECAgent.agent.plist /Applications/NECAgent.app/Contents/MacOS/NECAgent Executable not found ~/Library/LaunchAgents/io.fig.launcher.plist /Applications/Fig.app/Contents/MacOS/fig_desktop Executable not found ~/Library/LaunchAgents/com.grammarly.ProjectLlama.Shepherd.plist /Applications/Grammarly Desktop.app/Contents/Library/LaunchAgents/Grammarly Desktop Helper.app/Contents/MacOS/Grammarly Desktop Helper Executable not found ~/Library/LaunchAgents/io.fig.dotfiles-daemon.plist /Applications/Fig.app/Contents/MacOS/fig-darwin-universal Executable not found Diagnostics Information (past 60 days): 2025-06-26 18:06:41 fileproviderd Crash (75 times) First occurrence: 2025-06-24 17:08:29 Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2025-06-26 17:19:37 spotlightknowledged High CPU Use (18 times) First occurrence: 2025-06-19 22:12:40 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-06-26 14:21:51 Finder.app Hang (2 times) First occurrence: 2025-06-26 11:40:32 Executable: /System/Library/CoreServices/Finder.app 2025-06-26 12:58:22 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2025-06-26 11:43:40 Google Chrome.app Hang (2 times) First occurrence: 2025-06-26 11:41:36 Executable: /Applications/Google Chrome.app 2025-06-25 14:38:16 apfsd High CPU Use Executable: /usr/libexec/apfsd 2025-06-24 12:07:42 LINE.TimelinePreviewService.1 Crash (2 times) First occurrence: 2025-06-20 19:46:29 Executable: /Applications/LINE.app Details: libsystem_c.dylib: abort() called 2025-06-24 12:07:42 LINE.SeekPreviewService Crash (2 times) First occurrence: 2025-06-20 19:46:29 Executable: /Applications/LINE.app Details: libsystem_c.dylib: abort() called 2025-06-24 12:07:42 LINE.MediaService Crash (2 times) First occurrence: 2025-06-20 19:46:29 Executable: /Applications/LINE.app Details: libsystem_c.dylib: abort() called 2025-06-24 12:07:42 LINE.AudioService Crash (2 times) First occurrence: 2025-06-20 19:46:29 Executable: /Applications/LINE.app Details: libsystem_c.dylib: abort() called 2025-06-21 00:03:04 RememBearHelper Crash Executable: /Applications/RememBear.app 2025-06-20 19:46:29 LINE.TimelinePreviewService.0 Crash Executable: /Applications/LINE.app Details: libsystem_c.dylib: abort() called End of report