EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-04-18 20:40:21 Download EtreCheckPro from https://etrecheck.com Runtime: 9:27 Performance: Below Average Problem: Computer is too slow Description: Computer very slow. Seems to be using a lot of memory even before any apps are open. Major Issues: Anything that appears on this list needs immediate attention. Proxies - Network proxies detected. This could be evidence of malware. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 3360 x 1890 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (189.59 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.88 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (9.07 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.07 GB used) disk1s5 - VM (APFS) [APFS VM] (1 MB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 189.59 GB Shared values Size: 1000.00 GB Free: 798.09 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.88 GB Shared values Size: 1000.00 GB Free: 798.09 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.07 GB Shared values Size: 1000.00 GB Free: 798.09 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 1000.00 GB Free: 798.09 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 1000.00 GB Free: 798.09 GB Network: Interface en0: Ethernet Proxies: SOCKS Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Proxies: SOCKS System Software: macOS Ventura 13.3.1 (22E261) Time since boot: Less than an hour Configuration Profiles: com.apple.mail.managed SMIMEEnabled EmailAddress IncomingMailServerUseSSL EmailAccountDescription PreventMove IncomingPassword OutgoingMailServerUsername IncomingMailServerUsername PreventAppSheet OutgoingMailServerPortNumber IncomingMailServerPortNumber OutgoingPasswordSameAsIncomingPassword OutgoingMailServerUseSSL OutgoingMailServerAuthentication IncomingMailServerIMAPPathPrefix EmailAccountType IncomingMailServerAuthentication EmailAccountName OutgoingMailServerHostName IncomingMailServerHostName Notifications: OneDrive.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Plugin: /Library/Audio/Plug-Ins/HAL/Apowersoft Audio Device.driver Apps: 1 Applications: 453 apps 44 x86-only apps 4 unsigned apps Kernel Extensions: /Library/Extensions [Loaded] Apowersoft_AudioDevice.kext - com.Apowersoft.driver.AudioDevice (1.6.7 - SDK 10.11) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.0 - SDK 10.12) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.1 - SDK 10.12) [Loaded] MovaviSoundGrabber2.kext - com.movavi.driver.soundgrabber (2.0.0) [Loaded] iShowU Audio Capture.kext - com.shinywhitebox.iShowU-Audio-Capture (1.0.2 - SDK 10.12) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 194 Apple tasks [Running] 155 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 210 Apple tasks [Running] 166 Apple tasks Launch Daemons: [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2023-04-07) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent User Login Items: [Not Loaded] Launcher Disabler (App Store - installed 2023-04-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2023-04-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-03-11) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app File providers: OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: Apowersoft Audio Device: 1.0.0 (? - installed 2018-02-02) Backup: Time Machine Not Configured! Performance: System Load: 1.50 (1 min ago) 1.56 (5 min ago) 0.94 (15 min ago) Nominal I/O usage: 2.86 MB/s File system: 43.74 seconds Write speed: 73 MB/s Read speed: 67 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 10 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (25) 44.68 % (Apple) EtreCheckPro 12.12 % (Etresoft, Inc.) WindowServer 5.70 % (Apple) kernel_task 5.60 % (Apple) mds_stores 5.40 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 759 MB (Apple) EtreCheckPro 754 MB (Etresoft, Inc.) mdworker_shared (45) 383 MB (Apple) MTLCompilerService (12) 181 MB (Apple) Safari 175 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 6 MB / 116 KB (Apple) mDNSResponder 156 KB / 63 KB (Apple) apsd 71 KB / 145 KB (Apple) rapportd 41 KB / 21 KB (Apple) com.apple.Safari.SearchHelper 23 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) mds 4 (Apple) mdbulkimport (3) 1 (Apple) mdworker_shared (9) 1 (Not signed) mds_stores 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 27 MB Used RAM: 3.87 GB Cached files: 4.10 GB Available RAM: 4.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-03-13 GarageBand (10.4.8) 2023-03-19 Microsoft AutoUpdate (4.57.23031200) 2023-03-19 macOS 13.2.1 (13.2.1) 2023-03-20 Microsoft Excel (16.71.23031200) 2023-03-20 Microsoft OneNote (16.71.23031200) 2023-03-20 Microsoft PowerPoint (16.71.23031200) 2023-03-20 Microsoft Word (16.71.23031200) 2023-03-22 Adobe Acrobat Reader (23.001.20093) (23.001.20093) 2023-03-29 Microsoft Outlook (16.71.23032500) 2023-04-06 XProtectPlistConfigData (2167) 2023-04-06 XProtectPayloads (95) 2023-04-06 HP Smart (14.4.0.1463) 2023-04-06 Numbers (13.0) 2023-04-06 Keynote (13.0) 2023-04-06 Pages (13.0) 2023-04-16 OneDrive (23.066.0326) 2023-04-17 macOS 13.3.1 (13.3.1) 2023-04-17 MRTConfigData (1.93) 2023-04-17 macOS Monterey (12.6.5) Diagnostics Information (past 7-30 days): 2023-04-17 04:46:33 bird Crash (2 times) Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird Details: libsystem_c.dylib: abort() called 2023-04-16 22:56:08 QuickLookSatellite High CPU Use (2 times) Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite 2023-04-16 20:28:27 Microsoft Word.app Hang Executable: /Applications/Microsoft Word.app 2023-04-16 16:04:57 Kernel Panic (2 times) Details: panic(cpu 2 caller 0xffffff800e731941): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff94f88f1208: 5 threads: pid 116: watchdogd End of report