EtreCheckPro version: 6.7 (67009) Report generated: 2022-08-20 12:49:51 Download EtreCheckPro from https://etrecheck.com Runtime: 11:16 Performance: Poor Problem: Beachballing Description: I am getting this spinning beachball more and more often. sometimes t he beachball is two shades of blue, not the rainbow, but most often th e rainbow. Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Late 2013) - Vintage! iMac Model: iMac14,3 2.9 GHz Quad-Core Intel Core i5 (i5-4570S) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 750M - VRAM: 1 GB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (171.82 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (83 MB used) disk1s3 - Recovery (APFS) [Recovery] (530 MB used) disk1s4 - VM (APFS) [APFS VM] (1 MB used) disk1s5 - Macintosh HD (APFS) (11.35 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 171.82 GB Shared values Size: 1000.00 GB Free: 815.99 GB Available: 850.82 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 1 MB Shared values Size: 1000.00 GB Free: 815.99 GB disk1s5 - Macintosh HD Filesystem: APFS Mount point: / Read-only: Yes Used: 11.35 GB Shared values Size: 1000.00 GB Free: 815.99 GB Available: 850.82 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.09 GB available Remote login: Enabled System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour Notifications: Safari.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/RL Secure Plug-In Layer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Old Applications: 16 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.28.5 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (HP Inc., 3.6.1 - SDK 10.12) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8) System Launch Daemons: [Not Loaded] 32 Apple tasks [Loaded] 180 Apple tasks [Running] 127 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 168 Apple tasks [Running] 131 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-05-18) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-05-18) [Running] com.fitbit.galileod.plist (Not signed - installed 2022-05-18) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-06-08) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-07-13) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-07-13) [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2022-05-18) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-14) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-18) Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-06-08) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-06-08) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-07-13) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-18) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-08-20) [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-08-20) User Login Items: [Running] Adobe Acrobat Reader DC (Adobe Inc. - installed 2022-05-01) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Dropbox (Dropbox, Inc. - installed 2022-08-17) Application /Applications/Dropbox.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-05-02) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Safari (Apple - installed 2022-08-19) Application /Applications/Safari.app [Running] HP Device Monitor (HP Inc. - installed 2019-05-04) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2019-05-04) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-05-04) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: Silverlight: 4.1.10329.0 (? - installed 2022-05-18) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-05-18) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-05-18) RL Secure Plug-In Layer: (? - installed 2022-05-18) SharePointBrowserPlugin: 14.7.7 (? - installed 2022-05-18) Backup: Time Machine Not Configured! Performance: System Load: 1.94 (1 min ago) 1.70 (5 min ago) 1.25 (15 min ago) Nominal I/O usage: 2.57 MB/s File system: 34.09 seconds Write speed: 67 MB/s Read speed: 63 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 19.60 % (Apple) WindowServer 6.52 % (Apple) EtreCheckPro 5.72 % (Etresoft, Inc.) kernel_task 4.23 % (Apple) trustd (4) 2.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (4) 1000 MB (Apple) system_profiler (2) 631 MB (Apple) EtreCheckPro 556 MB (Etresoft, Inc.) Dropbox (3) 376 MB (Dropbox, Inc.) NotificationCenter 309 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 178 KB / 113 KB (Apple) Dropbox 28 KB / 73 KB (Dropbox, Inc.) apsd 25 KB / 29 KB (Apple) com.apple.WebKit.Networking 17 KB / 3 KB (Apple) rapportd 13 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) deleted 1 (Apple) HP Device Monitor 1 (HP Inc.) cloudd 1 (Apple) Dropbox (3) 0 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 960 MB Used RAM: 5.37 GB Cached files: 1.69 GB Available RAM: 2.63 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-07-13 Malwarebytes for Mac 2022-07-28 macOS Catalina Security Update 2022-005 (10.15.7) 2022-07-28 Gatekeeper Compatibility Data (1.0) 2022-07-29 MRTConfigData (1.93) 2022-08-18 XProtectPlistConfigData (2162) 2022-08-18 XProtectPayloads (71) 2022-08-19 Voice Update - Samantha (7.0.2) 2022-08-19 Voice Update - Susan (7.0.2) 2022-08-19 Voice Update - Alex (2.0.36) 2022-08-19 Voice Update - (3.6) 2022-08-19 Voice Update - Tom (7.0.2) 2022-08-19 Safari (15.6.1) Diagnostics Information (past 7-30 days): 2022-08-19 11:32:26 com.apple.speech.speechsynthesisd - Crash Executable: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/Resources/com.apple.speech.speechsynthesisd Details: dyld3 mode 2022-08-19 11:14:29 locationd - Crash Executable: /usr/libexec/locationd Details: dyld3 mode 2022-08-18 16:39:57 warmd - High CPU Use Executable: /usr/libexec/warmd 2022-08-18 16:32:07 CVMServer - Crash (3 times) Executable: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer Details: dyld3 mode End of report