EtreCheckPro version: 6.3.3 (6D020) Report generated: 2020-10-17 16:57:24 Download EtreCheckPro from https://etrecheck.com Runtime: 2:25 Performance: Excellent Problem: Other problem Description: Internet Slown Major Issues: Anything that appears on this list needs immediate attention. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2,4 GHz 8-Core Intel Core i9 (i9-9980HK) CPU: 8-core 64 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 Battery: Health = Normal - Cycle count = 35 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 8 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.22 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 395.63 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 80 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1.00 TB (Shared - 11.22 GB used, 598.63 GB available, 589.35 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 395.63 GB used, 598.63 GB available, 589.35 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 1.00 TB (Shared - 3.22 GB used, 589.35 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en6: Thunderbolt Ethernet Interface en0: AirPort 802.11 a/b/g/n/ac Interface en5: USB 10/100/1000 LAN Interface en8: iPhone Interface bridge0: Thunderbolt Bridge Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge 2 System Software: macOS Catalina 10.15.7 (19H2) Time since boot: About a day Notifications: Transmission.app 9 notifications Thunderbird.app one notification WunderlistHelper.app 2 notifications (2 scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist Executable: ~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist Executable: /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard --autorun Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.prosoftnet.ibwebdaemon.plist Executable: /Library/Application Support/IBackupX/IBackupHelperTools/IBWebManagement.app/Contents/MacOS/IBWebManagement Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.eyebeam.SelfControl.plist Executable: /Library/PrivilegedHelperTools/org.eyebeam.SelfControl 502 --checkup Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx.plugin Plugin: ~/Library/Internet Plug-Ins/npsf_abn.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/WireTapAnywhere.plugin Plugin: /Library/Audio/Plug-Ins/HAL/TelestreamAudioCapture.driver Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 38 32-bit Applications: 102 32-bit apps Kernel Extensions: /Applications/Tunnelblick.app [Not Loaded] tap-signed.kext (Jonathan Bullard, 20141104 (Tunnelblick build 4581)) [Not Loaded] tun-20111101.kext (20111101 (Tunnelblick build 4581)) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext (Oracle America, Inc., 4.3.8) [Not Loaded] VBoxNetAdp.kext (Oracle America, Inc., 4.3.8) [Not Loaded] VBoxNetFlt.kext (Oracle America, Inc., 4.3.8) [Not Loaded] VBoxUSB.kext (Oracle America, Inc., 4.3.8) /Library/Extensions [Not Loaded] ONDAUSBCDCACMControl.kext (OD_MXV1.0.1) [Not Loaded] ONDAUSBCDCACMData.kext (OD_MXV1.0.1) [Not Loaded] RBIOKitHelper.kext (1.5.4) [Not Loaded] VirtualPCNetworking1040.kext (7.0.2) [Not Loaded] HotSync Classic Seize.kext (3.2.1) [Not Loaded] RoxioBluRaySupport.kext (1.1.6) [Not Loaded] TelestreamAudio.kext (1.0.5 - SDK 10.6) ~/Library/Services/ToastIt.service/Contents/MacOS [Not Loaded] TDIXController.kext (2.0) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 161 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 170 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2013-07-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-22) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-22) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-11) [Other] com.oberthur.otcryptokiguisvr.plist (? d18f615d - installed 2017-01-16) [Not Loaded] com.oracle.java.Java-Updater.plist (? a4a5618 - installed 2020-06-18) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-01-22) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-01-22) Launch Daemons: [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2013-07-13) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-02-09) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-10-16) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-22) [Not Loaded] com.maintain.AutoLoginUserScreenLocked.plist (Apple - installed 2020-09-21) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-13) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-13) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-11) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-06-18) [Running] com.prosoftnet.ibackupxdaemon.plist (IDrive Incorporated - installed 2020-09-21) [Loaded] com.prosoftnet.ibwebdaemon.plist (? 3326a7a2 - installed 2018-08-29) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-01-22) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-01-22) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2016-07-21) [Not Loaded] org.eyebeam.SelfControl.plist (? ff5fd07e - installed 2017-04-04) User Launch Agents: [Other] com.Aimersoft.KeepVidMusicHelper.plist (? 0 - installed 2017-05-03) [Other] com.adobe.ARM.***.plist (? 0 - installed 2013-06-02) [Other] com.aimersoft.iMusicHelper.plist (? 0 - installed 2017-05-03) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.parallels.mobile.startgui.launchagent.plist (? 0 - installed 2016-03-18) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-09-04) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2016-07-18) [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2014-03-01) [Running] ws.agile.1PasswordAgent.plist (? 0 - installed 2014-10-29) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2020-07-10) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2020-07-10) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Loaded] CopyClipHelper (FIPLAB Ltd - installed 2020-09-22) Modern Login Item /Applications/CopyClip 2.app/Contents/Library/LoginItems/CopyClipHelper.app [Not Loaded] Display Menu Helper (App Store - installed 2018-06-13) Modern Login Item /Applications/Display Menu.app/Contents/Library/LoginItems/Display Menu Helper.app [Not Loaded] Evernote Helper (? - installed 2015-07-27) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Loaded] LoginHelper (FIPLAB Ltd - installed 2020-09-29) Modern Login Item /Applications/Memory Clean 3.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ScreenFlowHelper (Telestream LLC - installed 2018-09-21) Modern Login Item /Applications/ScreenFlow.app/Contents/Library/LoginItems/ScreenFlowHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-09-30) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] WunderlistHelper (App Store - installed 2019-09-03) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-06-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-07-23) Silverlight: 5.1.41212.0 (? - installed 2018-06-13) User Internet Plug-ins: WebEx: 1.0 (? - installed 2009-07-19) npsf_abn: sf 3.3.2.1 (? - installed 2013-09-16) Picasa: 1.0 (? - installed 2010-10-18) RealPlayer Plugin: (?) Audio Plug-ins: WireTapAnywhere: 1.0.7 (? - installed 2010-04-17) TelestreamAudioCapture: 1.0.2 (? - installed 2018-05-17) Safari Extensions: 1Password (AgileBits Inc. - installed 2020-07-10) 3rd Party Preference Panes: Java (? - installed 2020-07-23) Backup: Time Machine information not available without Full Drive Access. 11 local snapshots Oldest local snapshot: 2020-10-16 08:33:41 Last local snapshot: 2020-10-16 21:49:23 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.42 (1 min ago) 1.53 (5 min ago) 1.80 (15 min ago) Nominal I/O speed: 0.66 MB/s File system: 12.14 seconds Write speed: 3126 MB/s Read speed: 3087 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 28.24 % (Etresoft, Inc.) WindowServer 13.92 % (Apple) deleted 3.30 % (Apple) kernel_task 2.60 % (Apple) thunderbird 2.20 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (14) 2.63 GB (Apple) MTLCompilerService (21) 1.09 GB (Apple) EtreCheckPro 758 MB (Etresoft, Inc.) mds_stores 674 MB (Apple) com.apple.WebKit.Networking 462 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 2 MB / 1 MB (Apple) netbiosd 218 KB / 85 KB (Apple) biometrickitd 189 KB / 56 KB (Apple) UserEventAgent 62 KB / 82 KB (Apple) SubmitDiagInfo 17 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) thunderbird 2 (Mozilla Corporation) System Information 0 (Apple) sysmond 0 (Apple) Safari 0 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 44.96 GB Used RAM: 13.80 GB Cached files: 5.24 GB Available RAM: 50.20 GB Swap Used: 886 MB Software Installs (past 30 days): Install Date Name (Version) 2020-09-22 IBackup (1.0) 2020-09-22 Safari (14.0) 2020-09-22 Numbers (10.0) 2020-09-22 Keynote (10.0) 2020-09-22 Pages (10.0) 2020-09-22 LanScan (6.5.2) 2020-09-29 macOS Catalina 10.15.7 Update 2020-10-06 Disk Doctor (4.3) 2020-10-09 Chaotica Free (1.5.5) 2020-10-09 Scale (1.2) Clean up: ~/Library/LaunchAgents/com.Aimersoft.KeepVidMusicHelper.plist ~/Library/Application Support/KeepVid_Music/KeepVid Music Helper.app Executable not found ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found /Library/LaunchAgents/com.oberthur.otcryptokiguisvr.plist /usr/local/AWP/OTCryptokiGuiSvr.app/Contents/MacOS/OTCryptokiGuiSvr Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Executable not found ~/Library/LaunchAgents/com.aimersoft.iMusicHelper.plist ~/Library/Application Support/iMusic/iMusic Helper.app Executable not found Diagnostics Information (past 7-30 days): 2020-10-17 08:07:33 Memory Clean 3.app - High CPU Use (2 times) Executable: /Applications/Memory Clean 3.app 2020-10-16 17:47:45 airportd - High CPU Use (3 times) Executable: /usr/libexec/airportd 2020-10-16 08:22:00 Finder.app - Crash Executable: /System/Library/CoreServices/Finder.app Details: objc_msgSend() selector name: setHighlighted: dyld3 mode 2020-10-15 12:23:45 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2020-10-14 11:25:55 WindowServer - High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Resources/WindowServer 2020-10-13 07:57:24 iOSFilesStorageExtension - High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/iOSFilesStorageExtension.appex/Contents/MacOS/iOSFilesStorageExtension 2020-10-11 09:03:49 suggestd - High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report