EtreCheck version: 5.4.4 (5063) Report generated: 2019-11-14 10:46:27 Download EtreCheck from https://etrecheck.com Runtime: 1:51 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (15-inch, 2017) MacBook Pro Model: MacBookPro14,3 1 2.9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133  BANK 1/DIMM0 - 8 GB LPDDR3 2133  Battery: Health = Normal - Cycle count = 83 Video Information: Intel HD Graphics 630 - VRAM: 1536 MB Color LCD 3360 x 2100 Radeon Pro 560 - VRAM: 4 GB Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 135.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.58 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 135.42 GB used - 351.06 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used - 351.06 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.96 GB (Shared - 10.58 GB used - 351.06 GB free) APFS Mount point: / Read-only: Yes Network: Interface en8: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15 (19A583) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 167 Apple tasks [Running] 127 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 118 Apple tasks Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-14) [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2017-12-23) [Running] com.wdc.WD-Drive-Agent.plist (Western Digital Corporation Branded Products Group - installed 2017-07-01) [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2017-12-23) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2017-12-23) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-11-13) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-11-13) User Login Items: OneDrive Launcher (App Store - installed 2019-10-24) (Modern Login Item - /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app) StartUpHelper (Spotify - installed 2018-09-14) (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app) Time Machine: Time Machine information not available without Full Drive Access. 3 local snapshots Oldest local snapshot: 2019-11-13 18:27:52 Last local snapshot: 2019-11-13 20:28:09 Performance: System Load: 1.42 (1 min ago) 1.32 (5 min ago) 1.10 (15 min ago) Nominal I/O speed: 2.24 MB/s File system: 38.19 seconds Write speed: 2050 MB/s Read speed: 2564 MB/s CPU Usage Snapshot: Type Overall System 3 % User 5 % Idle 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 24.66 % (?) com.apple.WebKit.WebContent.xpc (18) 16.06 % (Apple) EtreCheck 9.11 % (App Store) Safari 7.54 % (Apple) com.apple.WebKit.Networking.xpc 3.55 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 546 MB (App Store) com.apple.WebKit.WebContent.xpc (18) 282 MB (Apple) App Store 204 MB (Apple) Safari 198 MB (Apple) Finder 148 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 9 MB / 561 KB (Apple) Other processes 384 KB / 287 KB (?) OneDrive 24 KB / 8 KB (App Store) SystemUIServer 0 B / 64 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.58 GB Used RAM: 7.55 GB Cached files: 4.87 GB Available RAM: 8.45 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-24 OneDrive (19.152.1013) 2019-11-11 Citrix Receiver (11.9.0) 2019-11-13 XProtectPlistConfigData (2108) 2019-11-13 Norton For Mac.Universal 2019-11-13 NISL_SKU.NIS_SOS 2019-11-14 Microsoft AutoUpdate 2019-11-14 Microsoft Excel 2019-11-14 Microsoft Word 2019-11-14 Microsoft PowerPoint 2019-11-14 HP Easy Scan (1.9.1) 2019-11-14 EtreCheck (5.4.4) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report